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THE BED... It was so confortable. It wasn't too much breakfast in the morning, but was good too.

Extremely comfortable private and relaxing , beautiful area , very quaint , very lovely , very peaceful , amazing staff , very clean , and great breakfasts .

The hotel staff are all very friendly and welcoming. The food is decent, and the accommodation is close to the ski slope. And the nightly rate is quite reasonable if you book in advance — not too expensive at all. The nabe at dinner on the first night was delicious and all-you-can-eat.

Considering the owners recently acquired this property, they were super friendly from the get go. They are young and full of energy(also bilingual). They cooked me fresh breakfast every day with a mix of Japanese and Western style food. They even threw a little birthday cake party for one of the other guests. This will definitely be my go to whenever I visit Naeba. Not to mention they upgraded me to a room with a view without a second thought. The hotel sits minutes away from the slopes and is not too far from the bus station. 10/10 would recommend.

I honestly cannot understand how cheap this hotel is considering the fantastic facilities it offer, the size of the rooms, the courtesy of the staff, etc. etc. I am sad we only stayed there one night and would suggest staying at least two. The private bathtub/small onsen in the room was fantastic. The room is also so peaceful and quiet, I had the best sleep ever.

The best! The building is a little old/ but the staff are best I’ve ever experienced- so kind and warm, they even drove us to dinner and came to pick us up complementary! Truly went above and beyond. It’s also nice that they have so many different baths and it’s private for you/your group!

The staff went far beyond what I could have expected. From picking me up from the late bus stop to dropping me off and picking me up from the ski resort, I could not be more pleased.

Stylish interior. Convenient location. Friendly owner and staff. Most delicious breakfast and dinner. Comfortable and clean room. Board rental. Wonderful view from room.

Even though it was a separate cabin, as a solo female traveler I felt safe and secure. People working at the counter were kind and helpful, food was great, I loooved the onsen and the view, even when the weather wasn’t perfect. The host also gave me a ride to the bus stop when the weather was really bad and it was hard to go on foot, so I really appreciate it. Also at the cafe there is an old Gramophone and you can enjoy listening to some old records, how amazing is that? One more thing - I think this property would be perfect for families with children. You can be loud and rowdy inside the cabin (with windows closed of course) without bothering anyone. I even received a JBL speaker from the host and enjoyed some beats and loud music, something that I can’t do in my Japanese apartment. Oh and also if you’re European I recommend setting the onsen to 35, personally I wasn’t able to handle hotter than that.

As part of my Gunma trip, I wanted to stay at a hotel with an open-air private onsen! I took a risk booking this one because, at the time of my research, there weren’t many photos available. The website only featured beautiful sketches of the rooms and layouts. I later discovered that the hotel was very new—less than a month old! Enticed by the promise of a serene open-air bath, I went ahead with the reservation. When the day arrived, check-in was smooth and easy. I forgot to get the concierge’s name, but he was incredibly friendly, and I appreciated his effort to speak English with us. When we were shown to our room, it was breathtaking. The view outside was spectacular, like a painting brought to life. Light snow was falling, creating an enchanting atmosphere. The private onsen? Absolutely top-notch—chef’s kiss! Breakfast the next morning was superb, and all the staff were wonderfully friendly and helpful throughout our stay. Thank you so much for this amazing experience. This was undoubtedly one of the best accommodations I’ve stayed at in Japan. I sincerely hope the hotel continues to do well because I can’t wait to come back next time. Thank you again, Kanouya and staff! See you again soon! 🙏 Tips for anyone considering this hotel: Go for it—it’s absolutely worth it!

I love this hotel &Naeba ski🥰