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I really enjoyed the Mountain View room. The bed was comfortable, the room was spacious, and the hosts were very hospitable. The mother doesn’t speak English, but understood my questions and prepared a great dinner for us. They also provide a TukTuk service to reach the top of the hill. The property is a short hike away from 9 Arch Bridge. If you’re safe and mindful about the train schedule, you can walk on the train track and reach Ella town within 30 minutes. I also enjoyed there was one kitten and one puppy who came out to entertain us

The hotel was very clean and modern. The room has a comfortable bed and a big bathroom. Also we had a water heater with some teabags and instant coffee. The AC worked good and also there was a ventilator. We had a nice balcony and on the top there is another one, from which you can watch the sunset! The staff was very kind and helpful. There also is a laundry service right next to the hotel. Perfect to visit Ella, in about 3 minutes you are on the main road. We had a great time and even stayed 2 nights longer.

I was impressed - the room looks exactly like in the pictures. Everything was spotless clean - even the towels were super soft and smelled like fresh laundry! The room has its own little garden and the bathroom with the big shower is absolutely beautiful! We enjoyed our stay a lot and loved the great Sri Lankan breakfast. The owner is a wonderful host and has created an absolutely comfortable space which breathes a little bit of luxury. I would highly recommend to stay here.

My wife and I visited in Sri Lanka for a honeymoon,and were delighted to be able to stay at this cozy little hotel in Ella. Despite the rain, we slept like babies in comfy beds, and woke up to magnificent views of the mountains across the valley. The breakfast was delicious, and the staff was helpful and kind. We highly recommend this well priced accommodation, to enjoy everything that Ella has to offer.

The location is really nice, a few minute walk up a hill from the main tourist road and with a view of Ella Rock. The rooms are nice and clean and the mosquito net is a savior. Clean towels, hand soap, kettle, warm water. We ordered dinner from the hotel as well and it was really good. The staff are very friendly and helpful. We got a taxi with them for 9,000 rupees to Yala which was great.

The room was a little luxury- better than we were expecting! Huge bed, mosquito nets, towels, ceiling fan, clean spacious bathroom, glass doors that opened onto balcony. Breakfast was great, very filling. Staff very friendly and helpful. Good location- off the main road but short walk from "town" and lose to train station (but could not hear trains at all)

This place is a GEM. Firstly location is perfect - close to Ella town and the railway track to go to Ella rock. The rooms are huge and clean and the view from them is unbeatable. The hosts are lovely people who make the best breakfast! Ask for the egg hopper - it’s outstanding. Definitely the best hotel we’ve stayed at possibly ever - such great value for money!

The view from the balcony is spectacular! The owner was very helpful and sweet. She made us feel welcome. The location is amazing if you're looking to go to the Nine Arch Bridge by foot. The room is very basic, no luxury is intended, but it provides everything you need and the beds are comfortable. I loved the breakfast. Very delicious and fulfilling.

We stayed in a family room. It had 3 beds and all beds were comfortable. Our room had a big clean nice wash room. Hot water was available. Staff was very helpful. They gave us a VIP treatment. We are Sri Lankans. They provided high quality treatment to both locals and foreigners. I will stay in Hotel City Grand during my next visit to Ella. A+++++

The location of the hotel is perfect, surrounded by the natural beauty of Ella. Breakfast was delicious and so was dinner - authentic Sri Lankan food cooked well. The room was clean and spacious and very comfortable. The owner and his family made our stay in Ella very special. They were kind, helpful and attentive to our needs.

Top floor rooms have best view for Ella Rock and Kuda Ella waterfall. It is a very beautiful seanary from balcony. Breakfast was delicious. Owners provide Tuk Tuk for a reasonable price. They rent Scooty bike 1500 rupees for 12 hours. They are friendly people with good hospitality.

Absolutely top notch hotel for view from Ella - the best. Infinity pool, glass walls/doors of each room with incredible breath-taking views. Easy tuctuc ride to main cafes/bars. Will come back. It’s amazing and worth £150 /night

A beautiful hotel with an amazing view of Ella Rock. We chose to stay for the morning and enjoy the sunrise from our balcony rather than head out early. Very friendly and helpful staff. The breakfast and pack lunch were both delicious.

Staff were super helpful. We wanted to start a hike up Ella Rock in the early morning. At late notice the hotel organised a guide and an early breakfast. Nothing was too much trouble. Quirky rooms (in a good way) and fabulous views

Cosy hotel with pool and beautiful garden. Staff was very friendly. Hotel is with hot water (which is a big problem in Sri Lanka). So delicious strawberry jam.

excellent room with luxury bathroom wifi working perfect great terrase for leassure staff very helpful

I visited this hotel 3 times. Best hotel and best place to stay in Ella

The hosts were great and explained everything about the establishment and the ethos behind it. The room was huge and very clean and look beautiful so despite the fact you are in the jungle and with all the elements you still have some luxury. Loved coming down on the cable cart and the surrounding jungle is just stunning.

Location, size of the room, everything was good.