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The facilities was very nice, close to foro gnp and Palacio de deportes where they have concerts. Close proximity to the airport and the availability of shops and restaurants within the hotel which is located inside a plaza

The best choice I could ever make.The location is amazing, the rooftop is one of a kind with spectacular view. The staff was really helpful, they gave me a beautiful room, they were nice and supportive. In the lobby you can find coffee, pastries and fruits and also the newspapers. When you step out everything is there, you are in the middle of the action!Safe zone, I had no problems.I will definitely recommend.❤️

super clean. comfy bed. updated bathroom breakfast is fantastic

location, 24-hour breakfast bar, staff

Exceptional Service and Total Peace of Mind! Hotel: Holiday Inn Express Mexico Basilica (Mexico City) My recent stay was outstanding, primarily due to the truly exceptional staff and the comfort of the hotel. The rooms here are a standout feature: they are large, spacious, and impeccably well-maintained and clean. After long days of travel, it was a real pleasure to return to such a comfortable and quiet space. The staff across all departments were consistently friendly and helpful, setting a wonderful tone for the stay. The complimentary breakfast offers a great variety of hot food, including scrambled eggs and many other delicious options, ensuring a filling start to the day. (My only minor suggestion would be to add croissants to the pastry selection, but the quality of the hot breakfast easily makes up for it!) The Incident that Earned the 5 Stars The true test of this hotel’s commitment came when I made a major mistake: I left my mobile phone behind in their airport transfer van. I called immediately, and the front desk staff went above and beyond. They instantly contacted the driver to check, confirming the phone was found and secured. When I informed them I was already on my way back to the hotel, they ensured the phone was brought to the front desk and safely handed back to me as soon as I arrived. This level of honesty, quick action, and integrity is exactly what gives a traveler complete peace of mind. I highly recommend the Holiday Inn Express Mexico Basilica. This team truly embodies the spirit of customer service! Only the negative is, expect a huge traffic from Airport/ city center to this hotel eventhough the hotel is nearby to airport and city center.

Often, the value of actual hospitality is underrated in the hospitality industry, and it's overshadowed by fancy facilities and frills. Not at Gran Hotel, where the staff treats you like their own guest. They are warm and will go out of their way to help you out. Oh, and the hotel itself is a heritage site with exceptional facilities & a location to kill for! Absolute, must visit. If I am ever in Mexico City again, I am staying at Gran for sure.

It’s perfect location if you staying a night near airport and they provide free shuttle.