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The staff were phenomenal I casually mentioned it was my daughter’s birthday and when we got back to our room after going out there was birthday cake waiting for her with a card. thank you front desk staff What is surprise it brought tears to our eyes can’t wait for our next visit. Upon check out we decide to have breakfast at the restaurant in the hotel it was the best breakfast either of us had ever had the wait staff were marvellous kudos to the chef.

Good amenities for a Hostel. Even though Booking does not state breakfast availability, the kitchen is fully equiped, and you can get coffee, tea, filtered water and even some oatmeal. Basement room is cool with Netflix and table tennis, nice place to spend some time and get to know others. Since Buffalo is not as exciting as expected, Hostel was a nice place to kill time before heading to Niagara falls :)

This is one of the best hotels I have ever stayed. the staff was so amazing!! The attention to detail in everything it makes it a unique experience. I cannot wait to go back. the place is beautiful, the room very comfy and big. the drinks were very good made by the staff at night! the location was amazing we went for a dinner just walking.

The breakfast was good for a continental and the evening drinks and nibbles were excellent.The hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome. The lady in the restaurant went the extra mile, to find out where the bus stopped nearest to the hotel and the timetable, to go to Niagra Falls.

They had their own parking lot, unlike many hotels in the downtown area. The hotel was very clean and had all the modern, updated amenities: kitchenette with stainless steel appliances; beautiful bathroom and shower with excellent ventilation. Big window with mechanical (with remote!) drapery. This will be our go-to hotel for Buffalo.

Hotel staff were very friendly, the room was spacious even though it was way different from the pictures online that described the room. The food and coffee in the lobby were good. Overall I enjoyed my stay and when I go back to Buffalo I will be staying at the Westin.

Beautiful architecture, friendly staff, and a very comfortable room. Good location near the metro, with a nice coffee shop off the lobby and a brewpub next door. Would definitely stay here again.

The best roadside hotel I ever stayed. Just off the highway, spotless clean, nice and comfortable room, very reasonably priced. Perfect one night stay on the way to Canada

Difficult to find downtown due to one way streets, trolley dtreets and construction. NO on site parking is bad, bad, bad. Buildimg shares office space with hotel.

The staff was incredibly helpful. We used the hotel shuttle to get to our business meetings and local dinners - EASY, FRIENDLY, FAST!

Very helpful staff, reasonably central location without being right downtown so a bit greener. Enjoyed the breakfasts.

Elegant hotel! Chandeliers in the bathroom, quality furnishings & luxury bedding. Very tastefully decorated

The hotel is in the center of the city. So the position is great. The room was great big and clean.

Hotel is close to the Arena. Free train downtown.

Old fashioned hotel, good location, cleanness.

It was so classy and clean I would definitely recommend anyone to stay here for work or fun...

The water pressure was amazing. The bed was comfy and the room was clean