About this property

Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness center. This 5-star property is set a short distance from attractions such as the Center of Contemporary Arts, the Cairns Performing Arts Center, and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 3.1 mi from the property. Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control center complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi. Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Greenfields and Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018. You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness center at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.3

    • Breakfast Info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
2 full beds
Family Room with Sea View
2 king beds
or
4 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Stasi
    Australia Australia
    Room was great, except some of the light switches in the room didn't function properly. Great views of the ocean, short work to main restaurants. Thoroughly enjoyed the buffet breakfast, thought it was good value for what we paid.
  • Bob
    Australia Australia
    Room size. Bathroom. Showers. Lovely pool. Helpful staff. Vouchers for not having room cleaned. Taxi callout.
  • Georgie
    Australia Australia
    Rooms well appointed. Balcony overlooking the pool was everything.
  • Carol
    United States United States
    The room was excellent and spacious and had a great ocean view. The breakfast had many offerings, and the Paper Crane restaurant had a wonderful Asian fusion menu. The staff from reception to wait staff to housekeeping was wonderful and...
  • Kate
    Australia Australia
    The location was a short 10 min walk from the main street/town, the staff were friendly & helpful, the pool was lovely. Would stay here again
  • Suze
    Australia Australia
    Great location, big room, great view, great facilities. Staff were very attentive & friendly.
  • Gudmundur
    Iceland Iceland
    Everything was great, facilities and friendly staff.
  • Eliot
    Australia Australia
    Great breakfast. Location great. Staff all lovely. Hotel room (king sea) beautiful views. Private.
  • Marion
    Australia Australia
    Pool was amazing. Close to town . Great walk along esplanade to get to fantastic restaurants . Bicycles !!
  • Daryl
    Australia Australia
    Was very clean and staff were very friendly and professional

Hotel area info

Restaurants

2 Restaurants On Site
  • Paper Crane
    • Cuisine
      Australian • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Calypso Club
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Modern

House rules

Crystalbrook Riley takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
13+ years
Extra bed upon request
AUD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that there is a 1% charge when you pay with a credit card.

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystalbrook Riley of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Crystalbrook Riley