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About this property

Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel. The property has been given new life from its external facade, through the lobby, to the deco-inspired restaurant and bar on level three, overlooking the city skyline. Existing guest rooms have experienced a stage one refresh with new carpet, curtains, paint, and 55" smart TVs in the bathrooms, with furnishing to be refurbished in stage two over the coming months. Located in the heart of the central business district, The Benson Hotel is a 5-minute walk from the Convention Center, Reef Casino, reef departure terminals, Esplanade Lagoon, and Promenade. Free WiFi is included. For a more active time, go canoeing or horseback riding. Make your own unique tour of the area with a rented bicycle or car. Return to a favorite drink at the bar, open Tuesday–Saturday. The Benson Bar & Restaurant is a combination of relaxation and sophistication, offering an array of cocktails, modern dining, and local delicacies. Breakfast is available from 6:30 a.m. to 10 a.m. every day. The bar opens from 3 p.m. until late on Friday and Saturday, with the restaurant serving meals from 4 p.m. to 8 p.m. It also offers outdoor seating to enjoy the tropical climate.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.1

    • Breakfast Info

    • Buffet, Breakfast to go

    • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 full bed
1 king bed
2 queen beds
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Miho
    Japan Japan
    -I arrived before the check-in time but the staff was very nice and accommodating and managed to get me checked in early. -the location is perfect. 10 mins walking to the beach or to the mall so very accessible
  • Elizabeth
    Australia Australia
    Everything was good. Although I had read reviews complaining about the noise from the aircon, I was relieved to find that it was located in the corridors, far from the beds, and it didn’t disturb our sleep at all.
  • Cassandra
    Australia Australia
    Breakfast could use some work. Make it more continental. Pool area need attention. Dinner options required and those with early flights.
  • Maria
    United Kingdom United Kingdom
    Friendly and helpful staff. Great location. Clean and comfortable, and the rooms are huge - great value for money.
  • Joseph
    United States United States
    Close to everything, pool was nice, laundry room available.
  • Zhiwu
    Australia Australia
    Friendly staff, clean room and facilities, swimming pool, long hours of buffet breakfast available. Walkable distance to the marina terminals, just don't put yourself on a tight schedule.
  • Sonia
    Thailand Thailand
    The early check in. The receptionist. The big superior room, it was new.
  • Linda
    United States United States
    The location was perfect, easy walk to the wharf, shopping, restaurants nearby. Staff was very accommodating and kind. Breakfast included was good- eggs, selection of fruits, cereal, pastries, toast, juice, hash browns, tomatoes, mushrooms,...
  • Mark
    New Zealand New Zealand
    Awesome friendly & helpful staff, so central to everything ya wanna do in the city, under cover parking, the pool, the bar, everything was awesome thx, 100% if we ever come back to Cairns (which is extremely likely!!) we will be booking here.
  • Carlos
    United States United States
    Location location location. It close to esplanade an walking distance to restaurants bars and attractions.

Hotel area info

Restaurants

2 Restaurants On Site
  • The Benson
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • The Benson Bar
    • Cuisine
      Australian

House rules

The Benson Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $64. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposCash

The fine print

Must-know information for guests at this property

Please note that for bookings of 10 rooms or more, different policies or procedures apply. Please contact the property in advance, using the contact details found on the booking confirmation.

Please note that there is a 1.5% surcharge when you pay with Visa or Mastercard and 2% when using Amex when you pay with a credit card at the Hotel's reception desk. The Hotel requests an incidental deposit of $50 per night, during your stay (as a deposit or an authorization on your card) for any incidental charges, any credit will be refunded on departure.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Benson Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Benson Hotel