Hotel Grand Hotel Zermatterhof
Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location - show map
Excellent location — rated 9.9/10! (score from 341 reviews)
Real guests • Real stays • Real opinions
The staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘! It was all but magical!
SwitzerlandBreakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival
SwitzerlandLove the central location. Staff overall very well trained, helpful and beautifully turned out. We were upgraded to a suite with a Matterhorn view which was really wonderful given we spent quite a bit of time in our room after skiing including watching Scotland beat England in the Six nations rugby. Spa looks fabulous- we came unprepared but next time will bring our swimsuits! Breakfast very good. Excellent service in the ski room by a charming young student who would be in London were it not for COVID -19. Gourmet fine dining restaurant was a lovely experience with outstanding cuisine and service.Amuse bouche was to die for. Lovely to have a ride in the horse- drawn carriage to the station. Mini bar reasonable prices.
United KingdomExcellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station. Rooms are quiet and spacious with wonderful bath toiletries. Even though the rates are quite pricey, it's worth every Swiss franc. 10/10.
FranceService at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a bigger view, next time we will go for a slightly different suite with a better view. will definitely return.
SwitzerlandThere is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have a great smokers lounge to top it all off. There is nothing to fault, at all, with the stay there.
SwitzerlandA very good breakfast, brilliant service and location
United KingdomAbsolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent. The hotel is a classic “grande dame” hotel, but on a compact scale. Furthermore, Zermatt is one of the most beautiful destinations in the world, at any time of year.
United KingdomDog friendly hotel :) We had a big terrace where we could relax properly, our dog hade enough space to play. The location is perfect, the staff was nice and helpful! I loved the view:)
HungaryNice stay in this five stars hotel. Spa and pool definitely worthy. Quality of room service blameless.
Switzerland
Grand Hotel Zermatterhof
- What guests loved the most:
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Renaud
Switzerland
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Pierre
Switzerland
-
Kate
United Kingdom
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Alain
France
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Edward
Switzerland
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Saleh
Switzerland
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Marek
United Kingdom
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Jonathan
United Kingdom
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Szilvia
Hungary
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Mathieu
Switzerland
Stay in the heart of Zermatt – Excellent location - show map
One of our top picks in Zermatt. First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment
Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.
The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the minibar, as well as fresh fruit and wine upon arrival.
The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day.
The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.
Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.
This is our guests' favourite part of Zermatt, according to independent reviews.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
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RetryNearby ski lifts:
- Zermatt-Sunnegga - 550 yards
- Matterhorn Express Gondola - 750 yards
- Zermatt - Furi Ski Lift - 750 yards
- Matterhorn Express 1 - 800 yards
- Eisfluh - 1,500 yards
Most popular facilities
Good for couples - they rate the facilities 9.5 for two-person stays.
ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.
Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.9
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Breakfast info
Continental, Vegetarian, Gluten-free, Buffet
| Sleeps | Room type | |||
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| Max adults: 2 |
Double Room Classic
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| Max adults: 2. Max children: 1 |
Double Room Deluxe
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| Max adults: 3. Max children: 2 |
Junior Suite
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| Max adults: 1 |
Small Single Room
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| Max adults: 2 |
Suite
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| Max adults: 3. Max children: 2 |
Suite Deluxe with Balcony
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| Max adults: 3. Max children: 2 |
Double Room Deluxe with Matterhorn View
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| Max adults: 2 |
Suite with Matterhorn View
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| Max adults: 3. Max children: 2 |
King Suite with Balcony
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See what guests loved the most:
-
Renaud
Switzerland“The staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘! It was all but magical!”
-
Pierre
Switzerland
“Breakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival ”
-
Kate
United Kingdom“Love the central location. Staff overall very well trained, helpful and beautifully turned out. We were upgraded to a suite with a Matterhorn view which was really wonderful given we spent quite a bit of time in our room after skiing including watching Scotland beat England in the Six nations rugby. Spa looks fabulous- we came unprepared but next time will bring our swimsuits! Breakfast very good. Excellent service in the ski room by a charming young student who would be in London were it not for COVID -19. Gourmet fine dining restaurant was a lovely experience with outstanding cuisine and service.Amuse bouche was to die for. Lovely to have a ride in the horse- drawn carriage to the station. Mini bar reasonable prices.” Read more
-
Alain
France“Excellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station. Rooms are quiet and spacious with wonderful bath toiletries. Even though the rates are quite pricey, it's worth every Swiss franc. 10/10.” Read more
-
Edward
Switzerland
“Service at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a bigger view, next time we will go for a slightly different suite with a better view. will definitely return.” Read more
-
Saleh
Switzerland
“There is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have a great smokers lounge to top it all off. There is nothing to fault, at all, with the stay there. ” Read more
-
Marek
United Kingdom
“A very good breakfast, brilliant service and location”
-
Jonathan
United Kingdom
“Absolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent. The hotel is a classic “grande dame” hotel, but on a compact scale. Furthermore, Zermatt is one of the most beautiful destinations in the world, at any time of year. ” Read more
-
Szilvia
Hungary“Dog friendly hotel :) We had a big terrace where we could relax properly, our dog hade enough space to play. The location is perfect, the staff was nice and helpful! I loved the view:)”
-
Mathieu
Switzerland
“Nice stay in this five stars hotel. Spa and pool definitely worthy. Quality of room service blameless. ”
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About Grand Hotel Zermatterhof
Welcoming Booking.com guests since 22 May 2009
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
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Mountaineers' cemetery0.1 miles
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Matterhorn Museum0.1 miles
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Matterhorn Golf club0.3 miles
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Zermatt-Sunnegga0.3 miles
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Matterhorn Express Gondola0.4 miles
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Zermatt - Matterhorn0.4 miles
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Matterhorn Express 10.4 miles
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Eisfluh0.9 miles
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Patrullarve1.1 miles
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Matterhorn5.3 miles
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Klein Matterhorn5.7 miles
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Frachey - Alpe Ciarcerio funicolar11.4 miles
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Gonergrat Bahn0.2 miles
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Train Zermatt Railway Station0.3 miles
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Milan Malpensa Airport53.7 miles
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Lugano Airport55.7 miles
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Turin Airport57.5 miles
What would you like to know?
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Your feedback will help us improve this feature for all of our customers
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RetryAlpine Gourmet Prato Borni
Cuisine: Local
Saycheese!
Cuisine: Local
Brasserie Lusi
Cuisine: French, International, European
5 reasons to choose Grand Hotel Zermatterhof
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
One of our top picks in Zermatt
Facilities of Grand Hotel Zermatterhof
Great facilities! Review score, 9.4
Most popular facilities
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Pets
-
Pets are allowed. Charges may be applicable.
Activities
- Temporary art galleries
- Cycling Off-site
- Hiking
- Library
- Bicycle rental (additional charge)
- Games room
- Skiing Off-site
- Golf course (within 3 km) Additional charge
- Tennis court Off-site Additional charge
Food & Drink
- On-site coffee house
- Fruits
- Bottle of water
- Wine/champagne Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
- Airport drop off Additional charge
- Airport pick up Additional charge
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- 24-hour front desk
Entertainment and family services
- Indoor play area
- Board games/puzzles
- Babysitting/child services Additional charge
Cleaning services
- Daily housekeeping
- Trouser press
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Airport shuttle (additional charge)
- Shuttle service (free)
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Bridal suite
- Non-smoking rooms
- Newspapers
- Room service
Indoor swimming pool
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Free! All pools are free of charge
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs
- Heated pool
- Pool with view
Wellness
- Fitness/spa locker rooms
- Fitness
- Massage chair
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa Facilities
- Body wrap
- Body scrub
- Body Treatments
- Pedicure
- Manicure
- Waxing services
- Beauty Services
- Sun loungers or beach chairs
- Pool/beach towels
- Hammam
- Hot tub/jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Languages spoken
- German
- English
- French
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RetrySustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel
Sustainable initiatives
These are the steps this property has taken to provide more sustainable and environmentally friendly travel:
- Bicycle rental
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 6 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
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Cot upon request
Extra bed upon request
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Free |
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Extra bed upon request
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Free |
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Extra bed upon request
|
CHF 140 per child, per night |
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Extra bed upon request
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CHF 200 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Grand Hotel Zermatterhof
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Check-in at Grand Hotel Zermatterhof is from 14:00, and check-out is until 12:00.
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Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
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Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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From the nearest airport, you can get to Grand Hotel Zermatterhof by:
- Train 3h 30min
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Grand Hotel Zermatterhof offers the following activities / services (charges may apply):
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Hot tub/jacuzzi
- Sauna
- Massage
- Hammam
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Skiing
- Games room
- Library
- Tennis court
- Golf course (within 3 km)
- Beauty Services
- Indoor pool (all year)
- Steam room
- Body Treatments
- Fitness
- Manicure
- Spa/wellness packages
- Body wrap
- Temporary art galleries
- Waxing services
- Spa lounge/relaxation area
- Body scrub
- Fitness/spa locker rooms
- Pedicure
- Massage chair
- Spa Facilities
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Room options at Grand Hotel Zermatterhof include:
- Double
- Suite
- Single
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The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Grand Hotel Zermatterhof has 3 restaurants:
- Alpine Gourmet Prato Borni
- Saycheese!
- Brasserie Lusi
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Grand Hotel Zermatterhof is 450 yards from the centre of Zermatt.
