Hotel Grand Hotel Zermatterhof
Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location - show map
Excellent location — rated 9.8/10! (score from 341 reviews)
Real guests • Real stays • Real opinions
Great location and great service. Rooms well equipped and very nice staff. We enjoyed the SPA, the gym and the swimming pool. The skiroom is well maintained and there is enough space to get prepared for the ski day. Breakfast was gorgeous!
SwitzerlandAll the personnel (reception, restaurant, massage and room cleaning) were very helpful, cheerful and made the stay memorable. The location is second to none and our room had a great terrace with sun from early morning until mid afternoon in early April.
SwitzerlandThe staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘! It was all but magical!
SwitzerlandBreakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival
SwitzerlandLove the central location. Staff overall very well trained, helpful and beautifully turned out. We were upgraded to a suite with a Matterhorn view which was really wonderful given we spent quite a bit of time in our room after skiing including watching Scotland beat England in the Six nations rugby. Spa looks fabulous- we came unprepared but next time will bring our swimsuits! Breakfast very good. Excellent service in the ski room by a charming young student who would be in London were it not for COVID -19. Gourmet fine dining restaurant was a lovely experience with outstanding cuisine and service.Amuse bouche was to die for. Lovely to have a ride in the horse- drawn carriage to the station. Mini bar reasonable prices.
United KingdomExcellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station. Rooms are quiet and spacious with wonderful bath toiletries. Even though the rates are quite pricey, it's worth every Swiss franc. 10/10.
FranceService at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a bigger view, next time we will go for a slightly different suite with a better view. will definitely return.
SwitzerlandThere is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have a great smokers lounge to top it all off. There is nothing to fault, at all, with the stay there.
SwitzerlandA very good breakfast, brilliant service and location
United KingdomAbsolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent. The hotel is a classic “grande dame” hotel, but on a compact scale. Furthermore, Zermatt is one of the most beautiful destinations in the world, at any time of year.
United Kingdom
- What guests loved the most:
-
Simona
Switzerland
-
John
Switzerland
-
Renaud
Switzerland
-
Pierre
Switzerland
-
Kate
United Kingdom
-
Alain
France
-
Edward
Switzerland
-
Saleh
Switzerland
-
Marek
United Kingdom
-
Jonathan
United Kingdom
Categories:
| Sleeps | Room type | Price | ||
|---|---|---|---|---|
| Max adults: 2. Max children: 1 |
Double Room Deluxe
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Classic Superior Double Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Superior One-Bedroom Suite
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Corner One-Bedroom Suite with Matterhorn View
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Double Room Deluxe with Matterhorn View
|
|||
|
|
||||
| Max adults: 2 |
Superior One-Bedroom Suite with Matterhorn View
|
|||
|
|
||||
| Max adults: 3. Max children: 2 |
Chalet Suite with Balcony
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Chalet Suite with Matterhorn View
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Grand Suite with Matterhorn View
|
|||
|
|
||||
See what guests loved the most:
-
Simona
Switzerland“Great location and great service. Rooms well equipped and very nice staff. We enjoyed the SPA, the gym and the swimming pool. The skiroom is well maintained and there is enough space to get prepared for the ski day. Breakfast was gorgeous! ”
-
John
Switzerland
“All the personnel (reception, restaurant, massage and room cleaning) were very helpful, cheerful and made the stay memorable. The location is second to none and our room had a great terrace with sun from early morning until mid afternoon in early April.” Read more
-
Renaud
Switzerland
“The staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘! It was all but magical!”
-
Pierre
Switzerland
“Breakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival ”
-
Kate
United Kingdom“Love the central location. Staff overall very well trained, helpful and beautifully turned out. We were upgraded to a suite with a Matterhorn view which was really wonderful given we spent quite a bit of time in our room after skiing including watching Scotland beat England in the Six nations rugby. Spa looks fabulous- we came unprepared but next time will bring our swimsuits! Breakfast very good. Excellent service in the ski room by a charming young student who would be in London were it not for COVID -19. Gourmet fine dining restaurant was a lovely experience with outstanding cuisine and service.Amuse bouche was to die for. Lovely to have a ride in the horse- drawn carriage to the station. Mini bar reasonable prices.” Read more
-
Alain
France“Excellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station. Rooms are quiet and spacious with wonderful bath toiletries. Even though the rates are quite pricey, it's worth every Swiss franc. 10/10.” Read more
-
Edward
Switzerland
“Service at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a bigger view, next time we will go for a slightly different suite with a better view. will definitely return.” Read more
-
Saleh
Switzerland
“There is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have a great smokers lounge to top it all off. There is nothing to fault, at all, with the stay there. ” Read more
-
Marek
United Kingdom
“A very good breakfast, brilliant service and location”
-
Jonathan
United Kingdom
“Absolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent. The hotel is a classic “grande dame” hotel, but on a compact scale. Furthermore, Zermatt is one of the most beautiful destinations in the world, at any time of year. ” Read more
Didn't find the answer you were looking for? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property or room related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question and answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines.
Got a question?
Find more information in the questions and answers. Still need info? Send your own question to the property below.
About Grand Hotel Zermatterhof
Welcoming Booking.com guests since 22 May 2009
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
-
Mountaineers' cemetery0.1 miles
-
Matterhorn Museum0.1 miles
-
Matterhorn Golf club0.3 miles
-
Zermatt-Sunnegga0.3 miles
-
Matterhorn Express Gondola0.4 miles
-
Zermatt - Matterhorn0.4 miles
-
Matterhorn Express 10.4 miles
-
Eisfluh0.9 miles
-
Patrullarve1.1 miles
-
Matterhorn5.3 miles
-
Klein Matterhorn5.7 miles
-
Frachey - Alpe Ciarcerio funicolar11.4 miles
-
Gonergrat Bahn0.2 miles
-
Train Zermatt Railway Station0.3 miles
-
Milan Malpensa Airport53.7 miles
-
Lugano Airport55.7 miles
-
Turin Airport57.5 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryAlpine Gourmet Prato Borni
Cuisine: Local
Saycheese!
Cuisine: Local
Brasserie Lusi
Cuisine: French, International, European
4 reasons to choose Grand Hotel Zermatterhof
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
Thanks for your help!
Your thoughts help us figure out what kind of information we should be asking properties for.
Back to propertySorry, but it seems like something went wrong in submitting this. Would you mind trying again?
RetrySustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel
Sustainable initiatives
These are the steps this property has taken to provide more sustainable and environmentally friendly travel:
- Bicycle rental
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 6 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
|
Cot upon request
Extra bed upon request
|
Free |
|
Extra bed upon request
|
Free |
|
Extra bed upon request
|
CHF 140 per child, per night |
|
Extra bed upon request
|
CHF 200 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Grand Hotel Zermatterhof
-
Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.
-
The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
From the nearest airport, you can get to Grand Hotel Zermatterhof by:
- Train 3h 30min
-
Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.8).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
-
Grand Hotel Zermatterhof has 3 restaurants:
- Saycheese!
- Brasserie Lusi
- Alpine Gourmet Prato Borni
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
Room options at Grand Hotel Zermatterhof include:
- Double
- Suite
-
Check-in at Grand Hotel Zermatterhof is from 15:00, and check-out is until 12:00.
-
Grand Hotel Zermatterhof is 450 yards from the centre of Zermatt.
-
Grand Hotel Zermatterhof offers the following activities / services (charges may apply):
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hammam
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Skiing
- Games room
- Library
- Tennis court
- Golf course (within 3 km)
- Spa facilities
- Fitness/spa locker rooms
- Pedicure
- Temporary art galleries
- Indoor pool (all year)
- Beauty Services
- Spa lounge/relaxation area
- Body scrub
- Fitness
- Waxing services
- Steam room
- Body treatments
- Massage chair
- Manicure
- Spa/wellness packages
- Body wrap
