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  6. Grand Hotel Zermatterhof (Hotel) (Switzerland) deals

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Hotel Grand Hotel Zermatterhof

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step. Airport shuttle
Grand Hotel Zermatterhof

Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location - show map

Excellent location — rated 9.9/10! (score from 341 reviews)

Real guests • Real stays • Real opinions

9.3
Superb
341 reviews
  • Facilities

    9.4

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Value for money

    8.6

  • Location

    9.9

  • Total

    9.3

  • Free WiFi

    8.7

The staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘! It was all but magical!

Renaud Switzerland

Breakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival

Pierre Switzerland

Love the central location. Staff overall very well trained, helpful and beautifully turned out. We were upgraded to a suite with a Matterhorn view which was really wonderful given we spent quite a bit of time in our room after skiing including watching Scotland beat England in the Six nations rugby. Spa looks fabulous- we came unprepared but next time will bring our swimsuits! Breakfast very good. Excellent service in the ski room by a charming young student who would be in London were it not for COVID -19. Gourmet fine dining restaurant was a lovely experience with outstanding cuisine and service.Amuse bouche was to die for. Lovely to have a ride in the horse- drawn carriage to the station. Mini bar reasonable prices.

Kate United Kingdom

Excellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station. Rooms are quiet and spacious with wonderful bath toiletries. Even though the rates are quite pricey, it's worth every Swiss franc. 10/10.

Alain France

Service at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a bigger view, next time we will go for a slightly different suite with a better view. will definitely return.

Edward Switzerland

There is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have a great smokers lounge to top it all off. There is nothing to fault, at all, with the stay there.

Saleh Switzerland

A very good breakfast, brilliant service and location

Marek United Kingdom

Absolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent. The hotel is a classic “grande dame” hotel, but on a compact scale. Furthermore, Zermatt is one of the most beautiful destinations in the world, at any time of year.

Jonathan United Kingdom

Dog friendly hotel :) We had a big terrace where we could relax properly, our dog hade enough space to play. The location is perfect, the staff was nice and helpful! I loved the view:)

Szilvia Hungary

Nice stay in this five stars hotel. Spa and pool definitely worthy. Quality of room service blameless.

Mathieu Switzerland

Excellent location!

9.9
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Grand Hotel Zermatterhof during the winter
A restaurant or other place to eat at Grand Hotel Zermatterhof
The fitness centre and/or fitness facilities at Grand Hotel Zermatterhof
A bathroom at Grand Hotel Zermatterhof
A bed or beds in a room at Grand Hotel Zermatterhof
A seating area at Grand Hotel Zermatterhof
A seating area at Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof

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Grand Hotel Zermatterhof

9.3
Superb
341 reviews
  • 9.9

    Excellent location!

  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighbourhood
  • What guests loved the most:
  • “The staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘!”
    Renaud Renaud Switzerland Switzerland
  • “Breakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival”
    Pierre Pierre Switzerland Switzerland
  • “Love the central location. Staff overall very well trained, helpful and beautifully turned out.”
    Kate Kate United Kingdom United Kingdom
  • “Excellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station.”
    Alain Alain France France
  • “Service at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a...”
    Edward Edward Switzerland Switzerland
  • “There is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have...”
    Saleh Saleh Switzerland Switzerland
  • “A very good breakfast, brilliant service and location”
    Marek Marek United Kingdom United Kingdom
  • “Absolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent.”
    Jonathan Jonathan United Kingdom United Kingdom
  • “Dog friendly hotel :) We had a big terrace where we could relax properly, our dog hade enough space to play. The location is perfect, the staff was nice and helpful! I loved the view:)”
    Szilvia Szilvia Hungary Hungary
  • “Nice stay in this five stars hotel. Spa and pool definitely worthy. Quality of room service blameless.”
    Mathieu Mathieu Switzerland Switzerland

Stay in the heart of Zermatt – Excellent location - show map

One of our top picks in Zermatt. First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment

Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.

The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the minibar, as well as fresh fruit and wine upon arrival.

The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day.

The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.

Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.

This is our guests' favourite part of Zermatt, according to independent reviews.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

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Grand Hotel Zermatterhof has been welcoming Booking.com guests since 22 May 2009.

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Brilliant!

Nearby ski lifts:

  • Zermatt-Sunnegga - 550 yards
  • Matterhorn Express Gondola - 750 yards
  • Zermatt - Furi Ski Lift - 750 yards
  • Matterhorn Express 1 - 800 yards
  • Eisfluh - 1,500 yards

Most popular facilities

1 swimming pool
Spa and wellness centre
Pets allowed
Free WiFi
Restaurant
Tea/coffee maker in all rooms
Bar

Good for couples - they rate the facilities 9.5 for two-person stays.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

뀐 Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.9

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet

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  • 2 single beds
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  • 2 single beds
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  • 2 single beds and 1 sofa bed
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  • 1 double bed
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Suite
  • 2 single beds
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  • 3 single beds and 1 sofa bed
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King Suite with Balcony
  • Bedroom 1: 2 single beds
  • Living room: 1 sofa bed
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2 properties in Zermatt like Grand Hotel Zermatterhof were booked in the last 12 hours on our site

Guest reviews

9.3
Superb
341 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Renaud Switzerland

    “The staff were utmost friendly and professional. The room was of high standards and the SPA (especially the frozen 🥶 room) was outstanding. The restaurant and service was as fantastic as the food 🥘! It was all but magical!”

  • Pierre Switzerland

    “Breakfast was amazing Ski room and staff at ski room super nice restaurants Room upgrade at our arrival ”

  • Kate United Kingdom

    “Love the central location. Staff overall very well trained, helpful and beautifully turned out. We were upgraded to a suite with a Matterhorn view which was really wonderful given we spent quite a bit of time in our room after skiing including watching Scotland beat England in the Six nations rugby. Spa looks fabulous- we came unprepared but next time will bring our swimsuits! Breakfast very good. Excellent service in the ski room by a charming young student who would be in London were it not for COVID -19. Gourmet fine dining restaurant was a lovely experience with outstanding cuisine and service.Amuse bouche was to die for. Lovely to have a ride in the horse- drawn carriage to the station. Mini bar reasonable prices.” Read more

  • Alain France

    “Excellent service from a very welcoming and professional staff. The hotel is well located with a great service to get you from and to the train station. Rooms are quiet and spacious with wonderful bath toiletries. Even though the rates are quite pricey, it's worth every Swiss franc. 10/10.” Read more

  • Edward Switzerland

    “Service at the hotel was exceptional, the restaurant manager Ibrahim was extremely helpful and professional, our suite was superb and we had a view of the Matterhorn, although it could have been a bigger view, next time we will go for a slightly different suite with a better view. will definitely return.” Read more

  • Saleh Switzerland

    “There is very little not to like about the Zermatterhof. Their summer terrace has the best view of the Matterhorn, the staff are superbly friendly, the rooms and restaurants are superb, and they have a great smokers lounge to top it all off. There is nothing to fault, at all, with the stay there. ” Read more

  • Marek United Kingdom

    “A very good breakfast, brilliant service and location”

  • Jonathan United Kingdom

    “Absolutely everything, but in particular the staff. If you are familiar with Asian 5 star service (i.e. as good as it gets), this is the European equivalent. The hotel is a classic “grande dame” hotel, but on a compact scale. Furthermore, Zermatt is one of the most beautiful destinations in the world, at any time of year. ” Read more

  • Szilvia Hungary

    “Dog friendly hotel :) We had a big terrace where we could relax properly, our dog hade enough space to play. The location is perfect, the staff was nice and helpful! I loved the view:)”

  • Mathieu Switzerland

    “Nice stay in this five stars hotel. Spa and pool definitely worthy. Quality of room service blameless. ”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Grand Hotel Zermatterhof

Welcoming Booking.com guests since 22 May 2009

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • do the hotel have a heated open air pool in winter season

    no, but we have a nice whirle pool inside.


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  • Accessible rooms?

    Yes, we also have accessible rooms.


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Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Mountaineers' cemetery
    0.1 miles
  • Matterhorn Museum
    0.1 miles
  • Matterhorn Golf club
    0.3 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.4 miles
  • Zermatt - Matterhorn
    0.4 miles
  • Matterhorn Express 1
    0.4 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1.1 miles
Top attractions
  • Matterhorn
    5.3 miles
  • Klein Matterhorn
    5.7 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.4 miles
Ski lifts
  • Gonergrat Bahn
    0.2 miles
Public transport
  • Train Zermatt Railway Station
    0.3 miles
Closest airports
  • Milan Malpensa Airport
    53.7 miles
  • Lugano Airport
    55.7 miles
  • Turin Airport
    57.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
3 restaurants on site

    Alpine Gourmet Prato Borni

    Cuisine: Local

    Menu: À la carte

    Saycheese!

    Cuisine: Local

    Menu: À la carte

    Brasserie Lusi

    Cuisine: French, International, European

    Menu: À la carte

5 reasons to choose Grand Hotel Zermatterhof

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Zermatt

Facilities of Grand Hotel Zermatterhof Great facilities! Review score, 9.4

Most popular facilities

1 swimming pool
Spa and wellness centre
Pets allowed
Free WiFi
Restaurant
Tea/coffee maker in all rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski school Additional charge
  • Ski storage
Pets
  • Pets are allowed. Charges may be applicable.

Activities
  • Temporary art galleries
  • Cycling Off-site
  • Hiking
  • Library
  • Bicycle rental (additional charge)
  • Games room
  • Skiing Off-site
  • Golf course (within 3 km) Additional charge
  • Tennis court Off-site Additional charge
Food & Drink
  • On-site coffee house
  • Fruits
  • Bottle of water
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    No parking available.

Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Bridal suite
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Heated pool
  • Pool with view
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa Facilities
  • Body wrap
  • Body scrub
  • Body Treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Beauty Services
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hammam
  • Hot tub/jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

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Brilliant!

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Grand Hotel Zermatterhof takes special requests - add in the next step!

Check-in

14:00 - 00:00

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 6 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Extra bed upon request
Free
3 - 8 years
Extra bed upon request
Free
9 - 12 years
Extra bed upon request
CHF 140 per child, per night
13+ years
Extra bed upon request
CHF 200 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Grand Hotel Zermatterhof

  • Check-in at Grand Hotel Zermatterhof is from 14:00, and check-out is until 12:00.

  • Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Grand Hotel Zermatterhof by:

    • Train 3h 30min

  • Grand Hotel Zermatterhof offers the following activities / services (charges may apply):

    • Indoor pool
    • Spa and wellness centre
    • Fitness centre
    • Hot tub/jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Skiing
    • Games room
    • Library
    • Tennis court
    • Golf course (within 3 km)
    • Beauty Services
    • Indoor pool (all year)
    • Steam room
    • Body Treatments
    • Fitness
    • Manicure
    • Spa/wellness packages
    • Body wrap
    • Temporary art galleries
    • Waxing services
    • Spa lounge/relaxation area
    • Body scrub
    • Fitness/spa locker rooms
    • Pedicure
    • Massage chair
    • Spa Facilities

  • Room options at Grand Hotel Zermatterhof include:

    • Double
    • Suite
    • Single

  • The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Hotel Zermatterhof has 3 restaurants:

    • Alpine Gourmet Prato Borni
    • Saycheese!
    • Brasserie Lusi

  • Grand Hotel Zermatterhof is 450 yards from the centre of Zermatt.

9.3 Superb 341 reviews 100% real guest experiences
  • Superb: 9+

    274

  • Good: 7 – 9

    60

  • Okay: 5 – 7

    3

  • Poor: 3 – 5

    3

  • Very poor: 1 – 3

    1

Categories
  • Staff9.5
  • Facilities9.4
  • Cleanliness9.6
  • Comfort9.7
  • Value for money8.6
  • Location 9.9
  • Free WiFi8.7
High score for Zermatt

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    The best of Zermatt

    Click here to see more hotels and accommodation near popular landmarks in Zermatt

    • Zermatt - Matterhorn

    Landmarks

    • Matterhorn
    • Klein Matterhorn
    • Allalin Glacier
    • Dufour Peak
    • Gorner Ridge
    • Mountaineers' cemetery

    Museums

    • Matterhorn Museum

    Popular areas

    • Wolli Anfanger Park Sunnegga

    Airports

    • Milan Malpensa Airport (MXP) 53.7 miles
    • Lugano Airport (LUG) 55.7 miles
    • Turin Airport (TRN) 57.5 miles

    Railway stations

    • Zermatt Railway Station

    Ski lifts

    • Frachey - Alpe Ciarcerio funicolar
    • Ski Lift Bifig
    • Ski Lift Stafelwald
    • Alpin Express
    • Furggstalden
    • Zum Berg
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