First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage. The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the minibar, as well as fresh fruit and wine upon arrival. The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day. The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people. Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Zermatt-Sunnegga - 550 yards
  • Matterhorn Express Gondola - 750 yards
  • Zermatt - Furi Ski Lift - 750 yards
  • Matterhorn Express 1 - 800 yards
  • Eisfluh - 1,500 yards

Property highlights

Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
and
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
1 single bed
2 single beds
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Travel Sustainable Level 2

This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.4
Value for money
8.0
Location
9.6
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • David
    United KingdomUnited Kingdom
    Excellent location, very clean and service is exceptional as you would expect.
  • Salman
    Saudi ArabiaSaudi Arabia
    The room was beautiful, well designed and planned. Loved the fact that there was a balcony (ideal if you want to relax and chill) but we couldn't get a view of the Matterhorn from there. The breakfast was good as well, but thee need to be more...
  • Ulrich
    SwitzerlandSwitzerland
    breakfast, room and location are a great plus. Their staff are very friendly and eager to help. I have never seen all senior staff of a hotel so dedicated to the success of the hotel by going above & beyond for customers. As for Sauna, they...

Hotel surroundings

Restaurants
3 restaurants on site

  • Alpine Gourmet Prato Borni
    • Cuisine
      Local
    • Ambiance
      Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Saycheese!
    • Cuisine
      Local
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Brasserie Lusi
    • Cuisine
      French • International • European
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Grand Hotel Zermatterhof
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • 3 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Temporary art galleries
  • Cycling
    Off-site
  • Hiking
  • Games room
  • Skiing
    Off-site
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

House rules

Grand Hotel Zermatterhof takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Grand Hotel Zermatterhof

  • Room options at Grand Hotel Zermatterhof include:

    • Double
    • Suite
    • Single

  • Check-in at Grand Hotel Zermatterhof is from 15:00, and check-out is until 12:00.

  • Grand Hotel Zermatterhof offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Games room
    • Tennis court
    • Golf course (within 3 km)
    • Beauty Services
    • Swimming Pool
    • Steam room
    • Fitness/spa locker rooms
    • Body treatments
    • Bicycle rental
    • Fitness
    • Temporary art galleries
    • Manicure
    • Spa/wellness packages
    • Body wrap
    • Spa lounge/relaxation area
    • Waxing services
    • Massage chair
    • Body scrub
    • Pedicure
    • Spa facilities

  • The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Hotel Zermatterhof has 3 restaurants:

    • Alpine Gourmet Prato Borni
    • Saycheese!
    • Brasserie Lusi

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.

  • Grand Hotel Zermatterhof is 200 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.