“Excellent location, true 5 star property with very helpful and friendly staff that went out of their way to address any issue especially COVid related. Rooms are very comfortable and quiet. The gym and sauna facilities were outstanding. The grill Restsurant on property was superb and the bar with live music was very relaxing. ”

“A super hotel, as one would expect from a member of Leading Hotels of the World. Friendly and courteous staff. Outstanding service and an excellent breakfast. A wonderful piano player at “cocktail hour.” The Grill is a top notch restaurant.”

“The staff is just great and very caring, whatever makes you comfortable, they will do. Especially the guy in the ski room, he just makes your ski day so much better. ”

“Loved the hospitality, room view and the accessibility to other areas”

“Excellent service and staff, great location and spa! We were upgraded to a suite which was amazing. ”

“Great location to walk to town!! Super helpful staff!!! We loved it!!!”

“Excellent breakfast, and a perfect location in the heart of Zermatt , this was my 6th visit to the hotel”

“Beautiful hotel with pick up from train station in horse drawn carriage. Nice lounge with piano music in the evening. ”

“I have been coming there for several years and the skiing is the best, the hotel is very pleasant”

“Everything about staying here is truly incredible. The rooms, beautiful facilities, food, and especially the service from the amazing team. Couldn’t fault it! 100% would come back ”