“Excellent location, true 5 star property with very helpful and friendly staff that went out of their way to address any issue especially COVid related. Rooms are very comfortable and quiet. The gym and sauna facilities were outstanding. The grill Restsurant on property was superb and the bar with live music was very relaxing.”

“A super hotel, as one would expect from a member of Leading Hotels of the World. Friendly and courteous staff. Outstanding service and an excellent breakfast. A wonderful piano player at “cocktail hour.” The Grill is a top notch restaurant.”

“The staff is just great and very caring, whatever makes you comfortable, they will do. Especially the guy in the ski room, he just makes your ski day so much better.”

“Loved the hospitality, room view and the accessibility to other areas”

“Excellent service and staff, great location and spa! We were upgraded to a suite which was amazing.”

“Great location to walk to town!! Super helpful staff!!! We loved it!!!”

“Excellent breakfast, and a perfect location in the heart of Zermatt , this was my 6th visit to the hotel”

“This is a classic, refined, old-school hotel with comfortable facilities and restaurants. The staff were very friendly to me. The breakfast was great! A lot of selection, many servers, options, good coffee.. the bar had a big selection of cocktails. The pool is lovely. I had a room in the attic that had a lot of character. I especially enjoyed the view and the whirlpool bathtub!”

“The spa is great, the staff is very kind and helpful”

“Breakfast was great and a variety of items, the views were great (although we were in the Petit Cervin we were upgraded to a room with a view of the Matterhorn) and the location of the hotel was ideal. The facilities were brilliant but I have to say that the reason we enjoyed our stay so much was because of the staff. Bruno and his colleagues (especially in the boot room) were so helpful, so kind and so attentive. We felt truly looked after and they made our stay that bit more special.”