About this property

The small Hotel Sarazena is located next to the train station in Zermatt and features a sauna. Rooms have an private bathroom, cable TV and free WiFi internet access. A cozy lounge with an open fireplace and a bar invites you to enjoy your favorite drink. A drying room for ski boots is at your disposal.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jeff
    United States United States
    Immediately across from a side entrance to the train station and yet it couldn't be in a quieter area. Never really saw much activity at reception or anywhere in general except at breakfast. Breakfast was great. Our rooms were beautiful.
  • Sri
    Australia Australia
    Breakfast, location Cleanliness and Staff are all excellant
  • Jason
    United States United States
    The location is the best Zermatt can offer as it is right next to the train to the Matterhorn and the main station.
  • Pam
    United States United States
    Perfect location close to both train stations, but quiet. Room was very comfortable and staff very helpful. Would recommend
  • Nararat
    Thailand Thailand
    Very good location just 3 minutes walk from the train station, the room very nice and clean.
  • Suzanne
    United States United States
    We were there during the power outage due to extreme weather. The staff were very helpful.
  • Jon
    United States United States
    Our room overlooked the Matterhorn, was very clean, comfortable and quiet even though it overlooked the GornerGrat cog trains. The hotel is conveniently located across the street from the main Zermatt train station, near many restaurants of...
  • Misra
    India India
    Everything the vibe and all it was amazing. The staff was quite courties and friendly.
  • Stephanie
    United States United States
    location was fantastic! breakfast was great and rooms were very clean. exactly what we needed
  • Kizilyel
    Turkey Turkey
    The hotel was so clean and the staff was so nice and welcoming. All the staff and guests were like a friends and the people were looking so happy. Thank you for my birthday surprise 🙏

Hotel area info

Amenities of Hotel Sarazena

Great facilities! Review score, 9.3

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Bar
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Mountain view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Cycling
  • Hiking

Living Area

  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out

Entertainment & Family Services

  • Baby safety gates
  • Board games/Puzzles
  • Baby safety gates

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe

General

  • Convenience store on site
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Packed lunches
  • Elevator
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Languages Spoken

  • German
  • English
  • French
  • Italian

House rules

Hotel Sarazena takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6 - 12 years
Extra bed upon request
CHF 40 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardJCBMaestroCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Please inform Hotel Sarazena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Sarazena