Name: Sheraton Santiago Hotel & Convention Center
Address: Av. Santa María, 1742, Providencia, 8320000 Santiago, Chile, Av. Santa María, 1742, Metropolitan Region, 8320000, Chile
Price range: Prices for upcoming dates start at $149 per night (We Price Match)
Rating: 8.0

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (391)

Hotel Sheraton Santiago Hotel & Convention Center

This neighborhood is a great choice for travelers interested in wine, restaurants and scenery – Check location Av. Santa María, 1742, Providencia, 8320000 Santiago, Chile – This neighborhood is a great choice for travelers interested in wine, restaurants and scenery – Check location

Lock in a great price for Sheraton Santiago Hotel & Convention Center – rated 8 by recent guests!

to get started.

No many choices to go an eat...nothing around the property, you have to take a taxi to go everywhere

Gisela, Panama

Nos hicieron un upgrade al San Cristobal Tower. Excelente comodidad!

Graciela, Argentina

The Sheraton Hotel,Sandiago Chile is part of a large corporate chain of hotels and adopts the same approach as the majority of the other Sheraton hotels. There were no surprises....the general standard was high as expected. The hotel makes the most of its location with the outdoor swimming pool the literal centre and some very pleasant trees as a backdrop. Breakfasts and some other meals could be taken in the fresh air within in a covered area as buffet or barbecues. The bar area offers several menus. The airport is 20 minutes away and the hotel offers a chauffeur service for approx. 35 usa dollars one way....normal taxi approx. 27 usa dollars. The city tour bus stops outside the hotel..2 hour round trip.

John, United Kingdom

We were upgraded to a club room which included an excellent breakfast on the 21st floor, plus hors d’oeuvres from 6.00-8.00 including some drinks. This made out visit! Restaurant was also excellent with amazing food plus the best chocolate dessert ever!! Prices were very reasonable as well. Lovely big (club) room with a very comfortable huge bed. Nice Indoor bar area, a nice feature of individual fire pits and lots of sun loungers! excellent WiFi.

Helb, United Kingdom

Breakfast was ok Outside terrasse and fireplace too

Guillaume, France

Everything is very nice and comfortable. The staff is great and helpfull. Perfect!

Anja, Germany

Room small but adequate. Mini bar could have been better stocked, rather than 3 cans of coke.

Julia, United Kingdom

San Cristobal in background. Breakfast outdoors. Friendly staff.

Stephen, United States of America

Good evening meals nice pool area (although the pool was very cold). Rooms good, big duvets on the bed.

Philip, United Kingdom

Pleasant, light, airy. Swimming pool area pleasant.

Anonymous, United Kingdom

Image of the property

8.2

Staff
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Great check-in experience
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Great check-in experience
Great check-in experience
Very comfy beds
Very comfy beds
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Great check-in experience
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What guests loved the most:
“No many choices to go an eat...nothing around the property, you have to take a taxi to go everywhere”

Gisela Panama
“Nos hicieron un upgrade al San Cristobal Tower. Excelente comodidad!”

Graciela Argentina
“The Sheraton Hotel,Sandiago Chile is part of a large corporate chain of hotels and adopts the same approach as the majority of the other Sheraton hotels. ”

John United Kingdom
“We were upgraded to a club room which included an excellent breakfast on the 21st floor, plus hors d’oeuvres from 6.00-8.00 including some drinks. This made out visit! ”

Helb United Kingdom
“Breakfast was ok Outside terrasse and fireplace too”

Guillaume France
“Everything is very nice and comfortable. The staff is great and helpfull. Perfect!”

Anja Germany
“Room small but adequate. Mini bar could have been better stocked, rather than 3 cans of coke.”

Julia United Kingdom
“San Cristobal in background. Breakfast outdoors. Friendly staff.”

Stephen United States of America
“Good evening meals nice pool area (although the pool was very cold). Rooms good, big duvets on the bed.”

Philip United Kingdom
“Pleasant, light, airy. Swimming pool area pleasant.”

United Kingdom

Get the celebrity treatment with world-class service at Sheraton Santiago Hotel & Convention Center

Featuring a fantastic outdoor pool and a complete fitness center, Sheraton Santiago Hotel & Convention Center offers 5-star luxury accommodations in the neighourhood of Providencia in Santiago. Free Wi-Fi access is available in public areas.

Rooms at Sheraton Santiago Hotel are all tastefully-decorated and equipped with a flat-screen TV, a private bathroom with free toiletries and a great view of the pool or the Andes Mountain Range. Daily maid service is provided. Internet access is available for an extra fee.

A breakfast buffet, lunch, and dinner are served at the hotel’s award-winning El Cid Restaurant. Additionally, there is also a lobby bar where guests may unwind. Laundry services may be requested for an extra fee.

Sheraton Santiago is conveniently located a 5-minute walk from Pedro de Valdivia Metro Station and near San Cristobal Hill and Pablo Neruda’s House. The hotel is a walking distance from an array of commercial and gastronomical options. Costanera Shopping Center is a 15-minute walk away.

Arturo Merino Benitez Airport is 12 minutes away by car. Viña del Mar and Valle Nevado Ski Center can be easily reached from the property. Shuttle services may be requested for an extra fee.

Providencia is a great choice for travelers interested in wine, restaurants and scenery.

This is our guests' favorite part of Santiago, according to independent reviews.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

We speak your language!

Sheraton Santiago Hotel & Convention Center has been welcoming Booking.com guests since Feb 17, 2010

Hotel Chain: Sheraton

Missing some information?

Brilliant!

Most Popular Facilities

Parking

Swimming pool

WiFi

Spa

Non-smoking rooms

Bar

ATM: Need cash? This property has an ATM on site.

Guests love...

“pool area”
5 related reviews

“san cristobal”
3 related reviews

“comfortable huge bed”
2 related reviews

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

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Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Sheraton Santiago Hotel & Convention Center?

Check-in Date

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Rooms

Adults

Children

Sleeps	Room Type
	Classic Room, Guest room, 1 King, City view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Room, Guest room, 2 Twin/Single Bed(s), City view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Room, Guest room, 1 King, Pool view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Room, Guest room, 2 Twin/Single Bed(s), Pool view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Room, Guest room, 1 King, City view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Room, Guest room, 2 Twin/Single Bed(s), City view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Room, Guest room, 1 King, Pool view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Room, Guest room, 2 Twin/Single Bed(s), Pool view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Club Room, Club lounge access, Guest room, King, City view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Club Room, Club lounge access, Guest room, Club Room view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Santiago 16 hotels like Sheraton Santiago Hotel & Convention Center were just booked

4 reasons to choose Sheraton Santiago Hotel & Convention Center

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings – This neighborhood is a great choice for travelers interested in wine, restaurants and scenery – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Manuel Montt Metro Station
0.5 miles
San Cristobal Hill
0.5 miles
Pedro de Valdivia Metro Station
0.5 miles
Santiago Cable Car
0.6 miles
Los Leones Metro Station
0.7 miles
Providencia
0.9 miles
Costanera Center
0.9 miles
Hard Rock Cafe Santiago
0.9 miles
La Chascona
1 miles
Tobalaba Metro Station
1.1 miles

Restaurants & Markets

Mamut Restaurant
0.6 miles
Mall Costanera Center Market
0.9 miles
El Ancla Restaurant
0.5 miles

Natural Beauty

Cerro San Cristobal Mountain
0.4 miles

Closest Airports

Arturo Merino Benitez Airport
10.1 miles

What Travelers Love About This Location

“Beds super comfortable and pool area great”

Andrea

Falkland Islands (Malvinas)

9.5

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Restaurant

Menu: Buffet & À La Carte

House Rules Sheraton Santiago Hotel & Convention Center takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged USD 70 per person per night in an extra bed.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Sheraton Santiago Hotel & Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please Note Men Steam Bath is closed until further notice. Please contact the hotel for further information, after the booking is made.

---------

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* Note the 19% sales tax (IVA) is not included in the rate and must be paid at checkout.

No show's will be billed in local currency to include the sale taxes (IVA) mentioned.

Swimming pool is closed from Thu, Feb 14, 2019 until Thu, Feb 14, 2019

“The Sheraton Hotel,Sandiago Chile is part of a large corporate chain of hotels and adopts the same approach as the majority of the other Sheraton hotels. There were no surprises....the general standard was high as expected. The hotel makes the most of its location with the outdoor swimming pool the literal centre and some very pleasant trees as a backdrop. Breakfasts and some other meals could be taken in the fresh air within in a covered area as buffet or barbecues. The bar area offers several menus. The airport is 20 minutes away and the hotel offers a chauffeur service for approx. 35 usa dollars one way....normal taxi approx. 27 usa dollars. The city tour bus stops outside the hotel..2 hour round trip.”

John

United Kingdom

“We were upgraded to a club room which included an excellent breakfast on the 21st floor, plus hors d’oeuvres from 6.00-8.00 including some drinks. This made out visit! Restaurant was also excellent with amazing food plus the best chocolate dessert ever!! Prices were very reasonable as well. Lovely big (club) room with a very comfortable huge bed. Nice Indoor bar area, a nice feature of individual fire pits and lots of sun loungers! excellent WiFi.”

Helb

See all guest reviews for Sheraton Santiago Hotel & Convention Center

Newest Reviews for Sheraton Santiago Hotel & Convention Center

Reviewed: January 15, 2019

John
United Kingdom

2 helpful votes
8.3

“very satisfactory stay at a 'standard' Sheraton”
- • Leisure trip
- • Solo traveler
- • Classic Room
- • Stayed 10 nights
Very little.
The Sheraton Hotel,Sandiago Chile is part of a large corporate chain of hotels and adopts the same approach as the majority of the other Sheraton hotels. There were no surprises....the general standard was high as expected. The hotel makes the most of its location with the outdoor swimming pool the literal centre and some very pleasant trees as a backdrop. Breakfasts and some other meals could be taken in the fresh air within in a covered area as buffet or barbecues. The bar area offers several menus. The airport is 20 minutes away and the hotel offers a chauffeur service for approx. 35 usa dollars one way....normal taxi approx. 27 usa dollars. The city tour bus stops outside the hotel..2 hour round trip.

Stayed in January 2019
Reviewed: November 14, 2018

William
Spain
6.3

Pleasant
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 4 nights
- • Submitted from a mobile device
Telephone calls not put through — none of them. Hotel dominated by Conventions and mass marketing.

Stayed in November 2018
Reviewed: November 3, 2018

Helb
United Kingdom

4 helpful votes
9.2

“More than good - almost excellent ”
- • Leisure trip
- • Couple
- • Club Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Drinks took forever to arrive - we waited for an hour outside for 2 drinks one afternoon. We did not have any hotel literature in our room, so information with the language barrier, was a bit hit and miss.
We were upgraded to a club room which included an excellent breakfast on the 21st floor, plus hors d’oeuvres from 6.00-8.00 including some drinks. This made out visit! Restaurant was also excellent with amazing food plus the best chocolate dessert ever!! Prices were very reasonable as well. Lovely big (club) room with a very comfortable huge bed. Nice Indoor bar area, a nice feature of individual fire pits and lots of sun loungers! excellent WiFi.

Stayed in November 2018
Reviewed: November 3, 2018

Guillaume
France

1 helpful vote
2.9

Very Poor
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
I rarely spend time commenting on where I stayed but this one was exceptionnaly bad so here goes. Spoiler: if you can avoid, do. Complimentary welcome drinks were a good start. I tried to reach out to Sheraton by email 4 times before our arrival to inquire about transfer options from the airport. They never got back to me and there are none. Besides decoration which falls into the personnal taste category, overall look and feel of the hotel is OLD. Not good old, chipped, stained, faded, in-bad-shape old. Our first room stinked of cigarette, they provided another one. Terasse outside with fire places was nice. The + 40min wait and 3 trips to the bar to actually get the aforementioned welcome drinks were less. Room was not properly cleared from previous guest's leftovers. Tv remote did not work. Room service "sheraton burger" actually is a do-it-yourself meal composed of an overcooked piece of cheap steak between slightly burned buns. Ingredients on the side, cheese seems to come in option. They did not reset the alarm clock from the previous guest, it went off at 6am. The maid was attempting to enter the room at 8, waking us up again. Breakfast on 21st floor with a view on Santiago was actually nice. Not worth everything else though. So there you go, I hope this lengthy feedback can at least help Sheraton achieve acceptable customer experience standards.
Breakfast was ok Outside terrasse and fireplace too

Stayed in November 2018
Reviewed: June 19, 2018

Pablo
Chile

1 helpful vote
7.1

“Sheraton o San Cristobal tower?”
- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
El cambio a San Cristobal tower
Omelette

Stayed in May 2018
Reviewed: May 4, 2018

Anonymous
Chile
10

“Excelencia ”
- • Business trip
- • Couple
- • Classic Room
- • Stayed 2 nights
- • Submitted from a mobile device
Ascensores antiguos
Bella vista

Stayed in May 2018
Reviewed: April 19, 2018

Anonymous
Peru
8.3

Very Good
- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 5 nights
Breakfast and old fashined style
The bed was very good

Stayed in April 2018
Reviewed: February 17, 2018

Pablo
Chile
8.3

“Unpleasant surprises”
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
Two unpleasant surprises, one is that breakfast wasn't include and the other was that they charged for parking. My mistake was not reading properly the booking info, but then again i've just assumed what to expect from a hotel like Sheraton....strongly recommended, even if it is Sheraton, read everything. Petty policy
It is well know

Stayed in February 2018
Reviewed: January 31, 2018

Anja
Germany

6 helpful votes
10

“Very very nice!!!”
- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 3 nights
- • Submitted from a mobile device
Everything is very nice and comfortable. The staff is great and helpfull. Perfect!

Stayed in January 2018
Reviewed: January 22, 2018

Maria
Argentina
7.9

“Amenities ”
- • Family with young children
- • Classic Room
- • Stayed 6 nights
- • Submitted from a mobile device
Amenities mala calidad

Stayed in January 2018
Reviewed: December 18, 2017

Nicolas
Netherlands
5.0

Fair
- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 2 nights
old hotel

Stayed in December 2017
Reviewed: December 17, 2017

Andrea
Falkland Islands (Malvinas)
9.6

“Wonderful relaxing stay in great location”
- • Leisure trip
- • Group of friends
- • Club Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
A lot of staff in the bar lounge but takes ages for them to notice clients are waiting to be served
Beds super comfortable and pool area great

Stayed in December 2017
Reviewed: December 4, 2017

Jeehyoung
Chile
6.3

Pleasant
- • Leisure trip
- • Solo traveler
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
The room and overall facilities were not good enough for the amount of money I had to pay
Kind staff, location close to the city center

Stayed in December 2017
Reviewed: November 29, 2017

Juan
Chile
10

“Was ok”
- • Leisure trip
- • Family with young children
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
A/C not working right and the food was too slow to come in after we order it on the pools bar.
Staff

Stayed in November 2017
Reviewed: November 20, 2017

weizhuoheng
China
7.1

Good
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
noices at night
clean and good view

Stayed in November 2017

Hotel Sheraton Santiago Hotel & Convention Center

Sheraton Santiago Hotel & Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Sheraton Santiago Hotel & Convention Center

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4 reasons to choose Sheraton Santiago Hotel & Convention Center

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See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in wine, restaurants and scenery – Check location Great location - show map Guests loved walking around the neighborhood!

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Sheraton Santiago Hotel & Convention Center

Hotel surroundings – This neighborhood is a great choice for travelers interested in wine, restaurants and scenery – Check location Guests loved walking around the neighborhood!

Facilities of Sheraton Santiago Hotel & Convention Center

House Rules Sheraton Santiago Hotel & Convention Center takes special requests – add in the next step!