City view
Garden
Pet friendly
Swimming pool
BBQ facilities
Washing machine
Bathtub
Air conditioning
24-hour front desk
Key card access

Get the celebrity treatment with world-class service at Sheraton Santiago Hotel & Convention Center

Featuring a fantastic outdoor pool and a complete fitness center, Sheraton Santiago Hotel & Convention Center offers 5-star luxury accommodations in the neighourhood of Providencia in Santiago. Free Wi-Fi access is available in public areas.

Rooms at Sheraton Santiago Hotel are all tastefully-decorated and equipped with a flat-screen TV, a private bathroom with free toiletries and a great view of the pool or the Andes Mountain Range. Daily maid service is provided. Internet access is available for an extra fee.

A breakfast buffet, lunch, and dinner are served at the hotel’s award-winning El Cid Restaurant. Additionally, there is also a lobby bar where guests may unwind. Laundry services may be requested for an extra fee.

Sheraton Santiago is conveniently located a 5-minute walk from Pedro de Valdivia Metro Station and near San Cristobal Hill and Pablo Neruda’s House. The hotel is a walking distance from an array of commercial and gastronomical options. Costanera Shopping Center is a 15-minute walk away.

Arturo Merino Benitez Airport is 12 minutes away by car. Viña del Mar and Valle Nevado Ski Center can be easily reached from the property. Shuttle services may be requested for an extra fee.

This is our guests' favorite part of Santiago, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Sheraton Santiago Hotel & Convention Center has been welcoming Booking.com guests since Feb 17, 2010
Hotel chain/brand: Sheraton

Property Highlights

Located in the best-rated area in Santiago, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Will the pool be open?
    La piscina está abierta de 10am a 8pm con aforo, para eso tomamos reservas de 1hr por hab.
    Answered on February 8, 2021
  • How far is the hotel from the cruise port?
    Dear guest, Thank you for your question. Could you please detailed information about the cruise and date? Kind regards,
    Answered on November 19, 2019
  • Qué es el club lounge access? Y qué es el club room view?
    Hola, El Club Lounge es un servicio exclusivo para personas que alojen en habitación de categoría Club y Suites. Para mayor información por favor no d..
    Answered on September 22, 2021
  • We're travelling with a tour but we are arriving 1 day earlier. Can we have the same room the day we arrive as well as the following day with the tour group?
    Dear Mr./Mrs. Thank you for your interest in our Hotel. in relation to your requirement is subject to availability. Have an excellent day. Best regard..
    Answered on October 18, 2021
  • Is there a business/executive floor where I could meet quietly with business partners?
    Dear, thank you for your contact and preference. Regarding your question, we have meeting rooms, but prior reservation is required. Kind regards
    Answered on August 18, 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Restaurant

Amenities of Sheraton Santiago Hotel & Convention Center
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Kitchen
  • Dryer
  • Washing machine
Room Amenities
  • Socket near the bed
  • Fold-up bed
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live sports events (broadcast)
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Cycling
  • Hiking
  • Playground
  • Skiing Off-site
Living Area
  • Sofa
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant (temporarily closed)
Internet
WiFi is available in public areas and costs USD 15.0 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs USD 20.0 per day.
  • Secure parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
    Free! All pools are free of charge
  • Seasonal (temporarily closed)
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hairstyling
  • Haircut
  • Beauty services
  • Beach umbrellas
  • Turkish/Steam Bath Additional charge
  • Massage Additional charge
  • Solarium
  • Fitness center (temporarily closed)
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Sheraton Santiago Hotel & Convention Center takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 16 years
Extra bed upon request
$60 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Sheraton Santiago Hotel & Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

The pool is currently open with a limited capacity allowed and prior reservation is required.
Remember that due to the capacity for sanitary measures, you must reserve a schedule for the use of the pool.

**Please note** The Outdoor Pool will be closed on December 31st 2022 and January 1st 2023 due to assembly work for a New Year's eve celebration. The Outdoor pool will be available from January 2nd 2023.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Sheraton Santiago Hotel & Convention Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Restaurant is closed from Mon, Jun 07, 2021 until Mon, Nov 01, 2021

Fitness center is closed from Wed, Mar 18, 2020 until Sun, Apr 19, 2020

Fitness center is closed from Fri, Mar 12, 2021 until Wed, Mar 31, 2021

Swimming pool #2: Closed from Mon, Jun 07, 2021 until Mon, Nov 01, 2021

Swimming pool #2: Closed from Sat, Dec 31, 2022 until Sun, Jan 01, 2023

FAQs about Sheraton Santiago Hotel & Convention Center

  • Room options at Sheraton Santiago Hotel & Convention Center include:

    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sheraton Santiago Hotel & Convention Center is 2.1 miles from the center of Santiago.

  • Guests staying at Sheraton Santiago Hotel & Convention Center can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • Sheraton Santiago Hotel & Convention Center offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Playground
    • Skiing
    • Solarium
    • Spa facilities
    • Personal trainer
    • Haircut
    • Happy hour
    • Fitness
    • Bicycle rental
    • Beauty services
    • Locker rooms
    • Spa lounge/Relaxation area
    • Swimming pool
    • Hairstyling
    • Tour or class about local culture
    • Fitness classes
    • Bike tours
    • Steam room
    • Live sports events (broadcast)
    • Spa/Wellness packages

  • From the nearest airport, you can get to Sheraton Santiago Hotel & Convention Center by:

    • Airport shuttle (public) 30min

  • Sheraton Santiago Hotel & Convention Center has 1 restaurant:

    • Restaurant

  • Check-in at Sheraton Santiago Hotel & Convention Center is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Sheraton Santiago Hotel & Convention Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.