Get the celebrity treatment with world-class service at Sheraton Santiago Hotel & Convention Center

Featuring a fantastic outdoor pool and a complete fitness center, Sheraton Santiago Hotel & Convention Center offers 5-star luxury accommodations in the neighourhood of Providencia in Santiago. Free Wi-Fi access is available in public areas.

Rooms at Sheraton Santiago Hotel are all tastefully-decorated and equipped with a flat-screen TV, a private bathroom with free toiletries and a great view of the pool or the Andes Mountain Range. Daily maid service is provided. Internet access is available for an extra fee.

A breakfast buffet, lunch, and dinner are served at the hotel’s award-winning El Cid Restaurant. Additionally, there is also a lobby bar where guests may unwind. Laundry services may be requested for an extra fee.

Sheraton Santiago is conveniently located a 5-minute walk from Pedro de Valdivia Metro Station and near San Cristobal Hill and Pablo Neruda’s House. The hotel is a walking distance from an array of commercial and gastronomical options. Costanera Shopping Center is a 15-minute walk away.

Arturo Merino Benitez Airport is 12 minutes away by car. Viña del Mar and Valle Nevado Ski Center can be easily reached from the property. Shuttle services may be requested for an extra fee.

This is our guests' favorite part of Santiago, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Sheraton Santiago Hotel & Convention Center has been welcoming Booking.com guests since Feb 17, 2010
Hotel chain/brand: Sheraton

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Santiago, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel


Availability

When would you like to stay at Sheraton Santiago Hotel & Convention Center?

Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Sheraton Santiago Hotel & Convention Center

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • San Cristobal Hill
    0.5 miles
  • Santiago Cable Car
    0.6 miles
  • Providencia
    0.9 miles
  • Costanera Center
    0.9 miles
  • Hard Rock Cafe Santiago
    0.9 miles
  • La Chascona
    1 miles
Restaurants & cafes
  • Restaurant Mamut
    0.6 miles
  • Restaurant El Ancla
    0.5 miles
Top attractions
  • Patio Bellavista
    1.2 miles
  • Club Chocolate
    1.2 miles
  • Santa Lucia Hill
    1.8 miles
  • Parque Bicentenario Santiago
    2 miles
  • Museum of Pre-Columbian Art
    2.2 miles
  • Parque Araucano
    3 miles
  • KidZania Santiago
    3 miles
  • Museo de la Memoria Santiago
    3.6 miles
  • Movistar Arena
    3.6 miles
  • Museo Interactivo Mirador
    6.7 miles
Natural Beauty
  • Mountain Cerro San Cristobal
    0.4 miles
Public transit
  • Subway Manuel Montt Metro Station
    0.5 miles
  • Subway Pedro de Valdivia Metro Station
    0.5 miles
  • Subway Los Leones Metro Station
    0.7 miles
  • Subway Tobalaba Metro Station
    1.1 miles
Closest Airports
  • Santiago International Airport
    10.1 miles
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1 Restaurant On Site

    Restaurant

Amenities of Sheraton Santiago Hotel & Convention Center
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Ski
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Cycling
  • Hiking
  • Playground
  • Skiing Off-site
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and costs USD 15 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Paid WiFi
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Seasonal
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hairstyling
  • Haircut
  • Beauty services
  • Beach umbrellas
  • Pool/Beach towels
  • Turkish/Steam Bath Additional charge
  • Massage Additional charge
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
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House rules Sheraton Santiago Hotel & Convention Center takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 16 years
Extra bed by request
$60 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Sheraton Santiago Hotel & Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

The pool is currently open with a limited capacity allowed and prior reservation is required.

Remember that due to the capacity for sanitary measures, you must reserve a schedule for the use of the pool.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Sheraton Santiago Hotel & Convention Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Restaurant is closed from Mon, Jun 07, 2021 until Mon, Nov 01, 2021

Fitness center is closed from Wed, Mar 18, 2020 until Sun, Apr 19, 2020

Fitness center is closed from Fri, Mar 12, 2021 until Wed, Mar 31, 2021

Swimming pool #2: Closed from Mon, Jun 07, 2021 until Mon, Nov 01, 2021

FAQs about Sheraton Santiago Hotel & Convention Center

  • From the nearest airport, you can get to Sheraton Santiago Hotel & Convention Center by:

    • Airport shuttle (public) 30min

  • The prices at Sheraton Santiago Hotel & Convention Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Santiago Hotel & Convention Center has 1 restaurant:

    • Restaurant

  • Room options at Sheraton Santiago Hotel & Convention Center include:

    • Double

  • Check-in at Sheraton Santiago Hotel & Convention Center is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Sheraton Santiago Hotel & Convention Center can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sheraton Santiago Hotel & Convention Center offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Solarium
    • Steam room
    • Happy hour
    • Hairstyling
    • Personal trainer
    • Fitness classes
    • Live sports events (broadcast)
    • Beauty services
    • Tour or class about local culture
    • Spa/Wellness packages
    • Locker rooms
    • Spa facilities
    • Bike tours
    • Spa lounge/Relaxation area
    • Haircut
    • Fitness

  • Sheraton Santiago Hotel & Convention Center is 2.1 miles from the center of Santiago.