“Location was great. The staff were wonderful. Food and ambiance was perfect. Rooms were spacious and elegant.”

“There is a unique design characteristic to this hotel. The ambiance in general oozes luxury. The staff is very polite and go the extra mile for your comfort.”

“The view of forbidden city on set raise and sunset. The staffs are extremely friendly and helpful”

“The location is very central. You can see the rooftops of the Forbidden Palace from the restaurant's large terrace. There is a Cantonese style restaurant and a Western Grill. An excellent wine list. Rooms are tastefully decorated with Ming style Asian accents and all modern design accents. Rooms had Nespresso and good mini-bar, Bose speakers, cyrstal glasses. Bathroom was spacious and comfortable with Dyptique products. I had a digital detox massage at the spa and it was amazing and so relaxing. The attention and staff at the Mandarin are top notch- super friendly and service is excellent and timely. It is expensive but it's worth it!”

“孩子过生日 酒店提供了美味的蛋糕 布置了房间 贺卡气球都是小朋友喜欢的 房间颜色温馨 停车免费 改天去打卡露台酒吧”“0” 

“有Dyson的吹風機、裡面的裝潢有濃濃的中國現代風，泡澡的浴缸很大。 當天去慶祝紀念日，提前打電話去還幫忙準備了蛋糕跟手寫卡片，整個服務超好”“0” 

“王府井文化东方酒店提供了非常精致丰盛的早餐，早餐厅里有一位长发扎成马尾的女服务生，在我们第一天用早餐时了解到我先生希望入座后就能喝到咖啡，在第二天早餐时就主动征询我是否需要提前为先生准备一壶咖啡，后面几天只要遇到我们用早餐，都会主动征询我们是否是享用前几天一样的早餐套餐？她不仅贴心、细心的服务我们，还记住了每位用餐客人的喜好，只是很可惜我们忘记了解这位优秀服务生的姓名。另外，要认同的是酒店前台礼宾部的Crystal Gao小姐，在我们入住check in时主动了解我们的行程，并给予长城、颐和园一日游的行程帮助，在我生日当天不仅亲自送上酒店赠送的生日蛋糕还把我们一家在长城游览的合影照片打印装在相框里赠送给我们，让我们感到意外的惊喜。生日当天的晚宴预定在酒店西餐厅扒房，餐厅特意为我们布置了精美的餐桌，还奉上精巧的生日蛋糕，并为我们一家人拍摄了合影并制作成生日贺卡送予我们留作纪念。最后，在我们结束本次行程check out后，礼宾部的Crystal Gao小姐又亲自送我们到酒店大门外，并和行李员一直目送我们车子离开，本次北京之行在王府井文化东方酒店的入住体验让我们感受到优质温馨的服务，每一位服务人员都提供了非常专业和贴心的服务，希望下次再能入住文化东方酒店，感受优质温馨服务。”“0” 

“Ein perfekter Service in einem wohlig eingerichtetem Hotel! Top Lage! ”“0” 

“酒店的整体氛围很到位，处处都有品牌文化体现。地理位置很棒，天气好的时候在露台看紫禁城的琉璃顶真的蛮美的。客房清洁程度很高，灰尘几乎是没有的，室内空气也不会很干燥。提供的洗浴用品很不错呀，喜欢洗手皂哈哈哈。酒店人员很亲切，既会关心客人的问题又不会过分打扰。”“0” 

“Hotel fantástico. Apto grande e super confortável. Serviço gentil e atencioso. Localização ótima. Excelente opção para se hospedar em Pequim.”“0”