“It’s hard to believe this hotel is more than 90 years old. San Jose’s Gran Hotel felt pristine and immaculate. The lighting was excellent, beds and linens were super-comfortable, shower was efficient, and the elevators were fast. Also lovable is the Gran’s location on the plaza that adjoins the national theater. Our second-floor room overlooked the plaza, which made us feel right in the heart of things. The friendly and helpful staff also made our stay more than comfortable.” Read more

“I have to say that I've wanted to stay in this hotel for years, as from the outside, especially at night, it is lovely. It has one of the best, most central locations in San Jose, right across from the national theatre. The breakfast buffet, even during the week, was very very good. Seriously the best gallo pinto I think I've had in my life, and I lived for 9 years in Nicaragua! Staff is friendly. Beds were comfortable. Plenty of outlets for charging devices. Bathroom arrangement in the king rooms did not have the issue of the toilet being able to be seen through the frosted glass from the bed (as it appears to be in some of the double bed rooms). Complementary bottled water much appreciated.” Read more

“Check in staff from valet, bellman and front desk. ”

“Everything! Location is hard to beat. Great restaurant on the 5th floor overlooking amazing theater building. Food is spectacular. ”

“Room and staff was great the junior suite had a great view of the city.”

“Enjoyed my stay. The breakfast was above average with made to order omletes, fruit, french toast, etc. The staff was friendly except for one bellman. I loved sitting at the bar and listening to staff play piano. I would reccommend this hotel.”

“Awesome hotel! Beautiful architecture, modern rooms and furnishings, excellent service and location!”

“Phenomenal Cleaning services, free breakfast, good location, attentive to our needs, friendly staff and there’s security in front at night so it’s super safe. They also offer Tours on the main reception floor and it’s close to literally EVERYTHING. ”

“Lovely stylish hotel in a perfect location in downtown San Jose. Excellent restaurant, fabulously comfortable beds, spacious rooms, helpful staff. Nothing to dislike except that I arrived at the moment a pandemic lockdown had begun, so everything else was closed. I was glad that I had such a pleasing place to stay—a large bright room with great city views—before leaving the next day for other regions. ” Read more

“The hotel is really great. Super clean. the staff is super welcome, polite, and efficient. We really enjoyed our stay there and will do it again if we ever get go back to San Jose.”