Name: Gran Melia Palacio de Isora Resort & Spa
Address: Avenida Los Océanos s/n, 38686 Alcalá, Spain, Avenida Los Océanos s/n, Tenerife, 38686, Spain
Rating: 8.3

Sustainability certification

Gran Melia Palacio de Isora Resort & Spa

–Great location - show map

+37 photos

Sea view
Garden
Pet friendly
Swimming pool
BBQ facilities
Free Wifi
Terrace
Bathtub
Air conditioning
24-hour front desk

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About this property

Set on Alcalá’s oceanfront, Gran Melia Palacio de Isora Resort & Spa has a large salt-water infinity pool with hydromassage area and offers direct access to the beach and natural seawater swimming pools. There are subtropical gardens and boutiques. Each room or villa at Gran Melia Palacio de Isora Resort & Spa has a terrace with ocean or garden views. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe. There are 7 restaurants including Mediterranean, Italian, Japanese and international buffet with show-cooking. Guests have access to 8 different bars which include a piano bar, beach bar and lounge bar. The hotel also offers Red Level for Families service which offers exclusive access to the Family Lounge and additional facilities in the Red Level Family rooms. RedLevel for Families also offers private breakfast area and that the Family Lounge has playstation. Other facilities at the hotel include tennis and paddle courts, as well as a 24-hour gym, 3 freshwater swimming pools, including an adults only pool and separate children pool with a slide and a miniclub, and sunbathing areas. The children´s pool also includes a splash area. Spa facilities includes a thermal circuit, massage services and a range of health and beauty treatments. Professional entertainment for all ages throughout the day.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

- Top Location: Highly rated by recent guests (8.5)
- Breakfast Info
- Buffet
- Private parking at the hotel

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Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Suite 1 king bed or 2 twin beds and 1 sofa bed
Suite (2 Adults +1 Child) 1 queen bed or 2 twin beds and 1 sofa bed
Suite (2 Adults + 2 Children) 1 king bed or 2 twin beds and 1 sofa bed
Deluxe Room 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Deluxe Front Sea View 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Two-Bedroom Master Suite Bedroom 1 1 king bed Bedroom 2 2 twin beds Living room 1 sofa bed
Deluxe Room Partial Ocean View 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Red Level Suite Resort View 1 queen bed or 2 twin beds and 1 sofa bed
Red Level Suite Ocean View 1 king bed or 2 twin beds and 1 sofa bed
Red Level Master Suite 2 Bedrooms Ocean View Bedroom 1 1 king bed Bedroom 2 2 twin beds Living room 1 sofa bed
Deluxe Family 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed
Red Level Master Suite 2 Bedrooms Resort View Bedroom 1 1 king bed Bedroom 2 2 twin beds Living room 1 sofa bed
Deluxe Family (2 Adults + 2 Children) 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed

Sustainability

This property has 1 third-party sustainability certification.

Ecostars

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

Guests who stayed here loved

Teola
Romania
“The hotel was excellent, the view, the pool, the room-everything excellent. Easy access to the beach-that was great too!Thw room had a spectacular view!You must choose a partial sea view or a ful sea view, otherwise you may face the parking.The...”
Nancy
United States
“We actually loved much of this property. Food was great, service was excellent and the property was gorgeous!! Walking distance into town with shops and a few restaurants and bars.”
Dorota
Poland
“amazing place, we loved the opera concert event, board swimming in infinity pool. adults swimming pool”
Barbara
United Kingdom
“Friendly helpful staff, beautiful room adjacent to the pool. Food very good and loads of choice. Very relaxing with a choice of pools.”
Damisela
United States
“Get ready to be amazed by this stunning property boasting breathtaking views in the charming town of Alcalá.”
Zntrava
United Kingdom
“I really like the staff they were so friendly and kind. .”
Marius
Romania
“Great resort! The common areas are in great condition and everything looks fresh. The room is very big and confortable, although it is a little bit old it still feels luxurious. The bathroom is amazing. The staff are friendly and helpful and there...”
Wilfredo
United States
“Choice for pools different atmosphere was great and enjoyable. Very nice bedroom, peaceful and nice location in the hotel resort.”
Toby
United Kingdom
“Staff - Super friendly right from Ray out front at concierge all the way through. Food - Great selection of food and excellent buffet in Pangia Pool - Salt water pool was amazing”
Alinp1984
Romania
“Excellent as always. Location, food, staff, everything is exceptional. The best thing is the infinity pool and the heated adult pool.”

Hotel area info

Restaurants

6 Restaurants On Site

Pangea Food Market
- Cuisine
  International
- Open for
  Breakfast • Lunch • Dinner
- Ambience
  Family-friendly • Modern
- Dietary options
  Vegetarian • Gluten-free
Nami Asian Bistro
- Cuisine
  Chinese • Indian • Japanese • Thai
- Open for
  Dinner
- Ambience
  Modern
Oasis Mediterranean
- Cuisine
  Mediterranean • Spanish
- Open for
  Lunch • Dinner
- Ambience
  Family-friendly • Modern
Agave
- Cuisine
  Mexican
- Open for
  Lunch • Dinner
- Ambience
  Family-friendly • Modern
L´Olio Trattoria & Pizza Bar
- Cuisine
  Italian • Pizza
- Open for
  Dinner
- Ambience
  Family-friendly • Modern
Dúo Steakhouse
- Cuisine
  Steakhouse
- Open for
  Dinner

House rules

Gran Melia Palacio de Isora Resort & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional fees may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Must-know information for guests at this property

When traveling with dogs, please note that an extra charge of €80 per dog, per night applies. Maximum 2 dogs per room.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gran Melia Palacio de Isora Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

When booking half board, note that drinks are not included.