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About this property

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

    • Located in the heart of Bilbao, this hotel has an excellent location score of 9.6

    • Breakfast Info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
and
1 sofa bed
1 full bed
and
1 sofa bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecostars
    Ecostars

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kay
    New Zealand New Zealand
    Very clean and modern hotel in a great location. Room was spacious and lovely details like great lighting.
  • Sara
    United States United States
    Good place to stay. Room was comfortable but bathroom smelled like mold and there was no way to make smell go away. Breakfast was great, location is really convenient. We stayed one night and would stay again.
  • Andrei
    Russia Russia
    A good small hotel just near the main spots in Bilbao. Quite cozy, good breakfast. Overall - a good hotel experience.
  • John
    United States United States
    Very nice modern decor put in within walking distance to areas I wanted to go and the Metro was right around the corner. Breakfast was great good selection of eats and I cannot say enough about how professional courteous and personable the young...
  • Claire
    Ireland Ireland
    Excellent location, right next to the main shopping area and within walking distance of the old city. Also close to the railway station and metro. The breakfast was very good value (€11 per person) and the room was very comfortable and clean. The...
  • Sydney
    Philippines Philippines
    Location. Rooms. Right across el Corte inglés. Very near gran via where all the shopping are. Very near Calle Ledesma where all the restaurants are.
  • Kim
    Canada Canada
    Excellent location. Friendly and helpful staff. The room was very nice and the breakfast was very good.
  • Donald
    United States United States
    Very close to train station. Also very clean and modern. Facilities in good shape. Breakfast buffet was worth it. Location was across from old town easy to walk to many FANTASTIC pinxto bars
  • Lawrence
    United States United States
    Staff fantastic. Room was basic. Comfortable but no frills
  • Gary
    United States United States
    Fabulous location in the city center!!! It was just up the street from excellent shopping, many cafes and restaurants. The breakfast was very tasty, well worth the money (11€ per person when we were there). The bathroom was large and modern. The...

Hotel area info

House rules

Sercotel Ayala takes special requests – add in the next step!
Check-in
From 2:30 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sercotel Ayala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Sercotel Ayala