This hotel is 1476 feet from les Terrasses du Port shopping center, 2953 feet from MuCEM (Musée des Civilizations de l'Europe et de la Méditerranée) and a 15-minute walk from the old port and opposite the docks with ferries going to Corsica. You can browse the free Wi-Fi throughout the hotel or explore the city from Joliette Metro Station, 984 feet away. The rooms at Best Western Hotel du Mucem are contemporary in style and offer free toiletries in the modern private bathroom. Each one is air-conditioned and also has an iPod docking station and an LCD TV. The hotel serves a buffet breakfast every morning in the breakfast room. You can also ask for breakfast to be delivered to your guest room. A 24-hour reception, luggage storage and newspapers are some of the other facilities at this hotel. A 24-hour vending machine offering snacks and cold drinks is available at the reception. The famous Canebière is a 15-minute walk away and Saint-Charles Train Station is 1.2 mi from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Located in the best-rated area in Marseille, this hotel has an excellent location score of 8.7

Breakfast Info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
2 twin beds
and
1 king bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.7
Comfort
8.3
Value for money
7.8
Location
8.7
Free Wifi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Jasmin
    United States of America United States of America
    Wonderful staff, very accommodating and helpful when we asked for suggestions of attractions to see in town.
  • Bernard
    United Kingdom United Kingdom
    Staff were.great - very helpful and friendly 10/10 Breakfast was good value
  • Gabrielle
    France France
    Great staff, clean, quiet, comfortable, spacious enough for my needs. I was on the last floor. The roof slants a bit, but only over the bed, so not a problem. Tip: the 5th floor rooms are a bit bigger than the other, 8m2 ones. Air conditioning...
  • Gabrielle
    France France
    Wonderful staff, helpful and friendly, room on 5th floor under eaves big enough for my needs (apparently bigger than the rooms on the other floors), quiet, as requested. A Franprix across the street, within easy walking distance from Panier area...
  • Kristie
    United States of America United States of America
    The room was very small but perfect fit my needs and very comfortable. The location is ok. Can walk to the old port in about 15 mins.
  • Akanksha
    India India
    The hotel is centrally location and very accessible to the Mucem & Viuex Port where the ferries depart from. The staff at the hotel was absolutely lovely and very generous with suggestions. They were also really kind to let us store the bags at...
  • H
    Hakija
    Bosnia and Herzegovina Bosnia and Herzegovina
    Location was great. Cleaning excelant Staff helpful 0
  • Akansha
    United Kingdom United Kingdom
    It's really comfortable room with comfortable bed. It's nice and clean . Location is also good near to metro station . Staff was so helpful and nice . Mallany was so good and help me in with telling me about wonderful location. A big Thank...
  • Dilshani
    Australia Australia
    Comfortable room even though very small. Some of the staff were very welcoming friendly and went out of the way to help me find nearby pharmacy and arrange a taxi when we had a little medical emergency. There was a little supermarket right in...
  • Caroline
    United Kingdom United Kingdom
    It was a small hotel with comfy bed and a bath Staff friendly

Hotel area info

Amenities of Best Western Hotel du Mucem
Great facilities! Review score, 8

Most popular amenities

  • Parking
  • Free Wifi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Snack bar
  • Breakfast in the room
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 30 per day.

    Transportation

    • Public transit tickets
      Additional charge

    Front Desk Services

    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Dry cleaning
      Additional charge

    Business Facilities

    • Fax/Photocopying

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe

    General

    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof rooms
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service

    Accessibility

    • Lowered sink
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator

    Languages Spoken

    • English
    • French

    House rules
    Best Western Hotel du Mucem takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 12:00 AM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of € 100 is required. The property charges this 14 days before arrival. That's about $105. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may apply.
    Groups
    When booking more than 3 rooms, different policies and additional fees may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercard Cash is not accepted

    The fine print
    Must-know information for guests at this property

    Guests can buy MuCEM tickets directly at the front desk.

    Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property directly for further information.

    Dogs are allowed until 5kg maximum

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Best Western Hotel du Mucem of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    A damage deposit of € 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Best Western Hotel du Mucem

    • Best Western Hotel du Mucem offers the following activities/services (charges may apply):

      • The nearest beach is 0.9 miles from Best Western Hotel du Mucem. All distances are measured in straight lines. Actual travel distances may vary.

      • Room options at Best Western Hotel du Mucem include:

        • Double
        • Single

      • Check-in at Best Western Hotel du Mucem is from 3:00 PM, and check-out is until 12:00 PM.

      • The prices at Best Western Hotel du Mucem may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Best Western Hotel du Mucem is 0.7 miles from the center of Marseille. All distances are measured in straight lines. Actual travel distances may vary.

      • Guests staying at Best Western Hotel du Mucem can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

        Breakfast option(s) include:

        • Continental
        • Buffet