City view
Pet friendly
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe

This hotel is 1,500 feet from les Terrasses du Port shopping center, 2,950 feet from MuCEM (Musée des Civilizations de l'Europe et de la Méditerranée) and a 15-minute walk from the old port and opposite the docks with ferries going to Corsica. You can browse the free Wi-Fi throughout the hotel or explore the city from Joliette Metro Station, 1,000 feet away.

The rooms at Best Western Hotel du Mucem are contemporary in style and offer free toiletries in the modern private bathroom. Each one is air-conditioned and also has an iPod docking station and an LCD TV.

The hotel serves a buffet breakfast every morning in the breakfast room. You can also ask for breakfast to be delivered to your guest room.

A 24-hour reception, luggage storage and newspapers are some of the other facilities at this hotel. A 24-hour vending machine offering snacks and cold drinks is available at the reception. The famous Canebière is a 15-minute walk away and Saint-Charles Train Station is 1.2 mi from the property.

This is our guests' favorite part of Marseille, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Best Western Hotel du Mucem has been welcoming Booking.com guests since Nov 24, 2011
Hotel chain/brand:
Best Western

Property Highlights

Located in the best-rated area in Marseille, this hotel has an excellent location score of 8.6

Breakfast Info

Continental, Gluten-free, American


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
or
2 twin beds
2 twin beds
and
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there parking near and how much does it cost?
    There is a public parking in our street, PARKING LA JOLIETTE QPARK at rue Mazenod, 22. The hotel sells prepaid cards for 24hrs (21€) up to 96hrs (59€). We stay at your service should you need further information. Best regards The Frontdesk team
    Answered on 25 July 2021
  • Hello. Can you tell me if you have secure or private parking. I am looking at booking early September for 5 or 6 night so parking is essential. Is there other parking very close by? Thank you . Kind regards, Frank Smith.
    Dear Mr Smith, The hotel doesn't have a parking lot, only an agreement with a PUBLIC one (Parking La Joliette - 37 rue Mazenod), for which we sell tickets for 1 up to 4 nights. Best regards, Elisabeth
    Answered on 26 May 2022
  • HOW FAR ARE YOU FROM THE ST CHARLES TRAIN STATION? WE WILL APPRECIATE YOUR ANSWER. THANK YOU.
    We are twenty minutes walk and in subway (two stops) ~ five minutes.
    Answered on 19 August 2022
  • Hi . Do you have rooms with twin beds ?
    Good morning! Only the SUPERIOR room can be made with twin beds. Best regards, Elisabeth
    Answered on 21 December 2022
Hotel area info *
Amenities of Best Western Hotel du Mucem
Most popular amenities
Parking
Free WiFi
Non-smoking rooms
Facilities for disabled guests
24-hour front desk
Room service
Elevator
Heating
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Snack bar
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 21 per day.
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof rooms
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Lowered sink
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • English
    • French

    House rules

    Best Western Hotel du Mucem takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of EUR 100 is required. The property charges this 14 days before arrival. That's about 107.06USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may apply.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash is not accepted Best Western Hotel du Mucem accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Guests can buy MuCEM tickets directly at the front desk.

    Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property directly for further information.

    Dogs are allowed until 5kg maximum

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Please inform Best Western Hotel du Mucem of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of EUR 100 is required. The property charges this 14 days before arrival. That's about 107.06USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.