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Travel Sustainable property

Mercure Cardiff Holland House Hotel & Spa

24-26 Newport Road, Cardiff, CF24 0DD, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.6
Good
5,050 reviews

location was great, great facilities and helpful staff

Dr United Kingdom

The bed was extremely comfortable and the room was very spacey. Shower was warm and powerful. Lovely view.

Jessica United Kingdom

Staff at reception were so helpful and friendly. It was a lovely first impression of the hotel. The hotel room was spacious and clean and had good facilities. It's a shame we didn't get to spend more time in it.

Kayleighalittle United Kingdom

The room. We were really lucky to be upgraded to the top floor which had amazing views.

Tucker United Kingdom

Spacious rooms Friendly staff Great location Great food!

Ryan United Kingdom

Reception staff friendly went over and above with an anniversary surprise in the room. Exceptional.

Sam United Kingdom

excellent breakfast and the hotel absolutely spotless, would definitely recommend,

Carol United Kingdom

Staff very helpful brought up extra blankets as it was a particularly cold night. Also breakfast In bed was sublime.

Andrew United Kingdom

I like the overall place if the hotel, staff very friendly and the cleaner lady was very nice to me and made sure I had enough towels, tea and coffee. Also staff were very generous and even assisted me a few times. Very pleased with the overall experience

Kelvin United Kingdom

Friendly receptionists very warm welcome beautiful spa fantastic room and delicious breakfast thank you

Sally United Kingdom
7.6
Good
5,050 reviews
  • What guests loved the most:
  • “location was great, great facilities and helpful staff”
    Dr Dr United Kingdom United Kingdom
  • “The bed was extremely comfortable and the room was very spacey. Shower was warm and powerful. Lovely view.”
    Jessica Jessica United Kingdom United Kingdom
  • “Staff at reception were so helpful and friendly. It was a lovely first impression of the hotel. The hotel room was spacious and clean and had good facilities.”
    Kayleighalittle Kayleighalittle United Kingdom United Kingdom
  • “The room. We were really lucky to be upgraded to the top floor which had amazing views.”
    Tucker Tucker United Kingdom United Kingdom
  • “Spacious rooms Friendly staff Great location Great food!”
    Ryan Ryan United Kingdom United Kingdom
  • “Reception staff friendly went over and above with an anniversary surprise in the room. Exceptional.”
    Sam Sam United Kingdom United Kingdom
  • “excellent breakfast and the hotel absolutely spotless, would definitely recommend,”
    Carol Carol United Kingdom United Kingdom
  • “Staff very helpful brought up extra blankets as it was a particularly cold night. Also breakfast In bed was sublime.”
    Andrew Andrew United Kingdom United Kingdom
  • “I like the overall place if the hotel, staff very friendly and the cleaner lady was very nice to me and made sure I had enough towels, tea and coffee.”
    Kelvin Kelvin United Kingdom United Kingdom
  • “Friendly receptionists very warm welcome beautiful spa fantastic room and delicious breakfast thank you”
    Sally Sally United Kingdom United Kingdom

Categories:

  • Staff8.4
  • Facilities7.9
  • Cleanliness8.2
  • Comfort8.2
  • Value for money7.5
  • Location8.6
  • Free WiFi8.0
View
Pets allowed
Swimming Pool
Free WiFi
Bath
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Stay in the heart of Cardiff – Great location - show map

In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge.

Many of the luxurious, modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views.

Guests can enjoy a stylish lounge bar, and an award-winning restaurant with a modern menu. The superb leisure club includes a Jacuzzi®, a sauna, a steam room, and an aerobics and fitness studio.

It is a 5-minute drive to Cardiff Bay, where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes’ walk away.

This is our guests' favourite part of Cardiff, according to independent reviews.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Mercure Cardiff Holland House Hotel & Spa has been welcoming Booking.com guests since 2 Aug 2005.
 Hotel chain/brand: Mercure

Show me more

Most popular facilities

1 swimming pool
Parking
Spa and wellness centre
Pets allowed
Free WiFi
Bar

Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 8.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 5809 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.4
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
7.5
Location
8.6
Free WiFi
8.0

Select topics to read reviews:

See what guests loved the most:

  • Dr
    United KingdomUnited Kingdom
    “location was great, great facilities and helpful staff”
  • Jessica
    United KingdomUnited Kingdom
    “The bed was extremely comfortable and the room was very spacey. Shower was warm and powerful. Lovely view.”
  • Kayleighalittle
    United KingdomUnited Kingdom
    “Staff at reception were so helpful and friendly. It was a lovely first impression of the hotel. The hotel room was spacious and clean and had good facilities. It's a shame we didn't get to spend more time in it.”
  • Tucker
    United KingdomUnited Kingdom
    “The room. We were really lucky to be upgraded to the top floor which had amazing views.”
  • Ryan
    United KingdomUnited Kingdom
    “Spacious rooms Friendly staff Great location Great food!”
  • Sam
    United KingdomUnited Kingdom
    “Reception staff friendly went over and above with an anniversary surprise in the room. Exceptional.”
  • Carol
    United KingdomUnited Kingdom
    “excellent breakfast and the hotel absolutely spotless, would definitely recommend,”
  • Andrew
    United KingdomUnited Kingdom
    “Staff very helpful brought up extra blankets as it was a particularly cold night. Also breakfast In bed was sublime.”
  • Kelvin
    United KingdomUnited Kingdom
    “I like the overall place if the hotel, staff very friendly and the cleaner lady was very nice to me and made sure I had enough towels, tea and coffee. Also staff were very generous and even assisted me a few times. Very pleased with the overall...”
  • S
    Sally
    United KingdomUnited Kingdom
    “Friendly receptionists very warm welcome beautiful spa fantastic room and delicious breakfast thank you”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you have disabled parking, please?
    Yes we have
    Answered on 28 February 2020
  • Is the spa included in the price or is it extra for the spa facilities?
    Yes, as a guest in the hotel you have full use of the facilities.
    Answered on 14 October 2019
  • Is use of the spa included in the overnight stay price
    Yes, as a guest in the hotel you have full use of the facilities.
    Answered on 14 October 2019
  • Do you offer room service?
    Yes
    Answered on 29 December 2019
  • Is the pool/spa free to use or does it come with a cost?
    Yes, as a guest in the hotel you have full use of the facilities.
    Answered on 14 October 2019
  • Still looking?
Hotel surroundings *
1 restaurant on site

    Restaurant

    Cuisine: International

    Menu: À la carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Mercure Cardiff Holland House Hotel & Spa

Most popular facilities

1 swimming pool
Parking
Spa and wellness centre
Pets allowed
Free WiFi
Bar
Pets
Pets are allowed on request. Charges may be applicable.
Food & Drink
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs GBP 18.0 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • All ages welcome
Wellness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French
  • Hungarian
  • Polish

House rules

Mercure Cardiff Holland House Hotel & Spa takes special requests - add in the next step!

Check-in

15:00 - 23:30

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Mercure Cardiff Holland House Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to the credit card that was used to make the booking upon check-in. Please ensure the payment card is valid at the time of booking and upon check-in.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Guests at Mercure Cardiff Holland House Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note there is limited parking available and subject to availability and it carries a GBP 18/night surcharge.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Mercure Cardiff Holland House Hotel & Spa

  • Mercure Cardiff Holland House Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Swimming Pool
    • Spa lounge/relaxation area
    • Steam room
    • Spa/wellness packages

  • Mercure Cardiff Holland House Hotel & Spa is 850 yards from the centre of Cardiff.

  • The prices at Mercure Cardiff Holland House Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Cardiff Holland House Hotel & Spa has 1 restaurant:

    • Restaurant

  • Room options at Mercure Cardiff Holland House Hotel & Spa include:

    • Double
    • Triple
    • Twin/Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mercure Cardiff Holland House Hotel & Spa on this page.

  • Check-in at Mercure Cardiff Holland House Hotel & Spa is from 15:00, and check-out is until 12:00.

  • Guests staying at Mercure Cardiff Holland House Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental