Stay in the heart of Cardiff Great location - show map

In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge.

Many of the luxurious, modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views.

Guests can enjoy a stylish lounge bar, and an award-winning restaurant with a modern menu. The superb leisure club includes a Jacuzzi®, a sauna, a steam room, and an aerobics and fitness studio.

It is a 5-minute drive to Cardiff Bay, where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes’ walk away.

This is our guests' favourite part of Cardiff, according to independent reviews.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Mercure Cardiff Holland House Hotel & Spa has been welcoming Booking.com guests since 2 Aug 2005.
Hotel chain/brand: Mercure

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Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 8.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

When would you like to stay at Mercure Cardiff Holland House Hotel & Spa?

Check-in date
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Approximate prices in GBP for a 1-night stay
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Sleeps Room type Price
Max adults: 2
Superior King Room
  • 1 large double bed
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Max adults: 2
Superior Queen Room
  • 1 large double bed
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Max adults: 3
Classic Triple Room
  • 3 single beds
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Max adults: 2
Classic Double or Twin Room
  • 1 large double bed
or
  • 2 single beds
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Max adults: 2
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Max adults: 2
Wellness Privilege King Room
  • 1 extra-large double bed
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Max adults: 2
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4 reasons to choose Mercure Cardiff Holland House Hotel & Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Mercure Cardiff Holland House Hotel & Spa

Welcoming Booking.com guests since 2 Aug 2005

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Do you have disabled parking, please?

    Yes we have


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    Answered on 28 February 2020
  • Is the spa included in the price or is it extra for the spa facilities?

    Yes, as a guest in the hotel you have full use of the facilities.


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    Asked about: Classic Double or Twin Room • Answered on 14 October 2019
  • How much is parking for one night? Is there a tv in every room?

    Parking is charged at £14.00 over night on a first come first served basis (subject to availability). Yes there is a TV in each room.


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    Answered on 14 October 2019
  • Is use of the spa included in the overnight stay price

    Yes, as a guest in the hotel you have full use of the facilities.


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    Answered on 14 October 2019
  • Do you offer room service?

    Yes


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    Answered on 29 December 2019
  • Is the pool/spa free to use or does it come with a cost?

    Yes, as a guest in the hotel you have full use of the facilities.


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    Asked about: Classic Double or Twin Room • Answered on 14 October 2019
  • What is the minimum age for spa facilities please?

    yes they are open now


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    Answered on 26 May 2021
  • Is they a deposit u have to pay to when booking

    if you are paying by cash then only we keep £100 deposit, if card no need for deposit


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    Answered on 21 July 2020
  • The price you pay for the room does That include usd of the spa, sauna jacuzzi etc?

    Yes, as a guest in the hotel you have full use of the facilities.


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    Answered on 14 October 2019
  • do the rooms have a fridge?

    We have mini bar fridge


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    Answered on 28 February 2020
  • Is the spa open for use this week!

    Yes they are open


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    Answered on 3 May 2021
  • Hi there Good morning. I’d like to check if your pool would be opened by the 29th of May please? Thanks very much! Pearl

    It will be open from May 3rd


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    Answered on 27 April 2021
  • how far from cardif castle is the hotel thank you

    10 Min walk from the hotel


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    Asked about: Classic Double or Twin Room • Answered on 19 February 2021
  • if the pool is open on the 15/05

    Yes they are open


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    Answered on 3 May 2021
  • Are we unable to use the pool, hot tub etc due to COVID-19? Or can we use them all?

    Please be advised that in accordance with local government guidelines, we can only accept arrivals from Key Workers until November 9th 2020. Reasonable evidence will be requested upon arrival. And all our Spa facilities are close until 9th Nov.


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    Asked about: Classic Double or Twin Room • Answered on 27 October 2020
  • Will me child (age 11) be allowed to use the pool and jacuzzi?

    yes under your supervisision


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    Answered on 4 June 2021
  • What time can we check in? Also what time do you check out?

    check in : 2 pm Check out : 12 pm


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    Answered on 12 June 2021
  • Is your swimming pool open at the moment

    Mon- Fri - 6.30 am to 8 pm (last entrance 7 pm) Sat :7.30 am to 8 pm (last entrance 7 pm) Sun :8 am to 7 pm (last entrance 6 pm)


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    Answered on 26 June 2021
  • Does this room come with the robes and slippers

    Bathrobes are only provided in our privilege rooms and suites


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    Asked about: Superior Queen Room • Answered on 13 September 2021
  • Are you allowed to use the pool?

    Hi leisure facilities are available to out hotel guests to use . regards HH team


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    Answered on 14 August 2021
Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Cardiff Magistrates Courts
    0.1 miles
  • Capitol Shopping Centre
    0.2 miles
  • University of South Wales - Cardiff Campus
    0.3 miles
  • St David’s Dewi Sant
    0.4 miles
  • Cardiff National Museum & Gallery
    0.4 miles
  • National Museum Cardiff
    0.4 miles
  • St David's Hall
    0.5 miles
  • Cardiff University
    0.6 miles
  • Cardiff Castle
    0.6 miles
  • St David's Shopping Centre
    0.7 miles
Top attractions
  • Principality Stadium
    0.7 miles
  • Cardiff Central Station
    0.7 miles
  • Cardiff Bay
    1.4 miles
Closest airports
  • Cardiff Airport
    9.7 miles
  • Bristol Airport
    20.8 miles
  • Gloucestershire Airport
    51.5 miles
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1 restaurant on site

    Restaurant

    Cuisine: International

The Booking.com Travel Proud logo.
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Mercure Cardiff Holland House Hotel & Spa
Pets
Pets are allowed. Charges may be applicable.
Food & Drink
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.
  • Accessible parking
  • Parking garage
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
Wellness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French
  • Hungarian
  • Polish
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Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules
Mercure Cardiff Holland House Hotel & Spa takes special requests - add in the next step!

Check-in

15:00 - 23:30

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Mercure Cardiff Holland House Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to the credit card that was used to make the booking upon check-in. Please ensure the payment card is valid at the time of booking and upon check-in.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Guests at Mercure Cardiff Holland House Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note, there is limited parking available and subject to availability and it carries a GBP 14/night surcharge.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Hot tub/jacuzzi is closed from Tue 18 Jan 2022 until Tue 01 Feb 2022

Swimming pool #1 is closed from Tue 18 Jan 2022 until Tue 01 Feb 2022

FAQs about Mercure Cardiff Holland House Hotel & Spa

  • Room options at Mercure Cardiff Holland House Hotel & Spa include:

    • Double
    • Triple
    • Twin/Double
    • Suite

  • Mercure Cardiff Holland House Hotel & Spa offers the following activities / services (charges may apply):

    • Indoor pool
    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Indoor pool (all year)
    • Spa lounge/relaxation area
    • Steam room
    • Spa/wellness packages

  • Mercure Cardiff Holland House Hotel & Spa is 850 yards from the centre of Cardiff.

  • The prices at Mercure Cardiff Holland House Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Mercure Cardiff Holland House Hotel & Spa is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mercure Cardiff Holland House Hotel & Spa on this page.

  • Guests staying at Mercure Cardiff Holland House Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental

  • Mercure Cardiff Holland House Hotel & Spa has 1 restaurant:

    • Restaurant

  • The following parking options are available to guests staying at Mercure Cardiff Holland House Hotel & Spa (subject to availability):

    • Parking on site
    • Private parking
    • Parking
    • Parking garage
    • Accessible parking

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.