The 5 AA Red Star Merchant Hotel is in the Cathedral Quarter of Belfast's city center. It offers luxurious air-conditioned rooms, free Wi-Fi, a spa, and a rooftop gymnasium and hot tub. The Merchant is the winner of the Best UK Hotel 2011 award in the International Hotel Awards. All of the elegantly appointed rooms are decorated with original artwork. They each have black-out blinds, a flat-screen TV, and spacious en suite marble bathrooms. The Merchant is a Grade I Listed building dating back to 1860. Its Great Room Restaurant has a huge domed ceiling and offers a fine à la carte menu and traditional afternoon teas. There is a selection of bars, including the Veuve clicquot champagne lounge. Berts Jazz Bar serves food and has live music 7 nights a week. The Spa has 5 treatment rooms and a hydrotherapy area. There is also a sauna and a steam room located on the rooftop.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
or
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.7
Free WiFi
8.3
High score for Belfast
Select topics to read reviews:

See what guests loved the most:

  • Mc
    The decor the staff very helpfull. The whole ambiance of the hotel. And food was excellent
  • Katherine
    United States of America United States of America
    The shower had immaculate water pressure, and the bed was comfortable. The room and facilities were really pretty. Staff was super nice and professional. The vibe is well curated. The building is beautiful from the outside. Definitely a nice hotel...
  • Anthony
    United States of America United States of America
    We loved breakfast, the large gorgeous dining area, the intimate bar that was cozy and lovely, and the wonderful staff and location. Just perfect on every front. I also loved the large rooms with the large bathrooms and soaking tubs. My favorite.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Great Room Restaurant
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Traditional • Romantic

Amenities of The Merchant Hotel
Great facilities! Review score, 9.4

Most popular amenities
  • Free WiFi
  • Spa
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Car rental
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
Spa
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French
  • Italian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Merchant Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo Diners Club American Express Cash is not accepted The Merchant Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, any requests made in the Special Requests box at the time of booking are subject to availability.

With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure.

Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancelation deadline will apply

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Merchant Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Merchant Hotel

  • Room options at The Merchant Hotel include:

    • Double
    • Suite

  • Check-in at The Merchant Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The Merchant Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage

  • The Merchant Hotel is 1,950 feet from the center of Belfast. All distances are measured in straight lines. Actual travel distances may vary.

  • The Merchant Hotel has 1 restaurant:

    • The Great Room Restaurant

  • The prices at The Merchant Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Merchant Hotel on this page.