The Old Custom House
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About this property
Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling center is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Tiffany
United States
“Location was great. Quaint rooms with decent facilities.” - Mardy
United States
“The location couldn't be beat. It's right in the middle of everything. It's quaint and updated. The room overlooked the harbor. The bed was 2 twins put together, so basically a king. We were able to have dinner at the bar for our large group and...” - Brian
United States
“Friendly staff, great food, clean room, beautiful bathroom products. would definitely recommend.” - Alan
Portugal
“Convenient, clean, excellent large rooms. Great breakfast, good staff.” - Bb
United States
“We had an excellent night stay at the Old Custom House. Friendly and helpful staff from check in to check out. Our room was comfortable, clean and spacious. Despite being above a restaurant/bar, it was very quiet. Great location near the dock....” - Bird
United Kingdom
“The room we had no 12.was excellently situated overlooking the harbour. The room ,the bedding and en-suite were absolutely spotlessly clean. Excellent breakfast. Really comfortable bed. Padstow is a lovely place anyway and is always clean and well...” - Opperman
United States
“Nice location, comfortable clean room, a very nice dining/breakfast area and great access to hiking and the village.” - Kay
United States
“Location & the staff always so friendly & helpful 3rd time I’ve stayed there” - Kelly
Australia
“The location was perfect, the breakfast was delicious and the staff couldn't have been more friendly” - Johann
Australia
“Great location, excellent staff, we arrived from Australia that day so it was a long flight plus a long drive to Padstow and when we arrived the staff couldn't have done anymore for us. We had help with our bags even though we didn't ask for it,...”
Hotel area info
Restaurants
- Restaurant #1
- CuisineBritish • Seafood • Local
- Open forLunch • Dinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsVegetarian • Vegan • Gluten-free
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.





The fine print
Please note the lead guest must be 18 years and older.
You must show a valid photo ID upon check-in.
Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.
There is scaffolding outside some of the Value and Double rooms until 18th March 2024.