You might be eligible for a Genius discount at The Old Custom House. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling center is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.8)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Gluten-free


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
2 twin beds
1 full bed
Bedroom 1
1 twin bed
and
1 king bed
Bedroom 2
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tiffany
    United States United States
    Location was great. Quaint rooms with decent facilities.
  • Mardy
    United States United States
    The location couldn't be beat. It's right in the middle of everything. It's quaint and updated. The room overlooked the harbor. The bed was 2 twins put together, so basically a king. We were able to have dinner at the bar for our large group and...
  • Brian
    United States United States
    Friendly staff, great food, clean room, beautiful bathroom products. would definitely recommend.
  • Alan
    Portugal Portugal
    Convenient, clean, excellent large rooms. Great breakfast, good staff.
  • Bb
    United States United States
    We had an excellent night stay at the Old Custom House. Friendly and helpful staff from check in to check out. Our room was comfortable, clean and spacious. Despite being above a restaurant/bar, it was very quiet. Great location near the dock....
  • Bird
    United Kingdom United Kingdom
    The room we had no 12.was excellently situated overlooking the harbour. The room ,the bedding and en-suite were absolutely spotlessly clean. Excellent breakfast. Really comfortable bed. Padstow is a lovely place anyway and is always clean and well...
  • Opperman
    United States United States
    Nice location, comfortable clean room, a very nice dining/breakfast area and great access to hiking and the village.
  • Kay
    United States United States
    Location & the staff always so friendly & helpful 3rd time I’ve stayed there
  • Kelly
    Australia Australia
    The location was perfect, the breakfast was delicious and the staff couldn't have been more friendly
  • Johann
    Australia Australia
    Great location, excellent staff, we arrived from Australia that day so it was a long flight plus a long drive to Padstow and when we arrived the staff couldn't have done anymore for us. We had help with our bags even though we didn't ask for it,...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      British • Seafood • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

The Old Custom House takes special requests – add in the next step!
Check-in
From 4:00 PM to 9:00 PM
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroSolo Cash is not accepted

The fine print

Must-know information for guests at this property

Please note the lead guest must be 18 years and older.

You must show a valid photo ID upon check-in.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.

There is scaffolding outside some of the Value and Double rooms until 18th March 2024.

FAQs about The Old Custom House