About this property

Elegant Accommodations: Grand Mercure Batam Center in Batam offers a 5-star experience with spa facilities, a fitness center, sun terrace, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a restaurant, bar, and a lush garden. Comfortable Amenities: The hotel features air-conditioned rooms with private bathrooms, city views, and modern amenities such as mini-bars and flat-screen TVs. Additional facilities include a fitness room, wellness packages, and free on-site private parking. Dining Options: A variety of dining options are available, including a family-friendly restaurant serving Chinese, Indonesian, and international cuisines. Breakfast options include continental, American, buffet, vegetarian, halal, gluten-free, and Asian. Prime Location: Located 6.2 mi from Hang Nadim International Airport, the hotel is near attractions like Ocarina Beach (1.8 mi) and Nagoya Hill Shopping Mall (2.9 mi). Free shuttle service and full-day security enhance the guest experience.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Continental, Vegetarian, Halal, Gluten-free, Asian, American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Feng
    Singapore Singapore
    Hotel and facilities are new. Breakfast was enjoyable and you can stay for long hours to enjoy.
  • Zack
    Singapore Singapore
    The room is super new, i think the hotel open just past few months The lobby is also very nice, with a spiral staircase if you are the kind of person who likes to take photo It was a stay-in vacation for me so i really do appeciate the new, big...
  • Fabiola
    Singapore Singapore
    The hotel is simply amazing. Big and nice rooms, comfortable bed, well equipped gym, nice pool, and amazing breakfast
  • Laura
    Singapore Singapore
    Overall the room was amazing and view too. What i like the most is the breakfast was superb. Alot of variety from local to western to japanese too. Keep it up all. Please keep it all the great work to maintain the service tip top.
  • Mrs
    Singapore Singapore
    Spacious room, clean, good matress. This hotel is very new, open in last May, according to one staff. We stay on 15th fl of 18th highest. Staff all very kind, smile, helpful, good english, well trained. Bfst is awesome, altho i cant eat much....
  • Stesha
    Singapore Singapore
    Facilities and amenities were great, from the general spaces to room. Staff were warm and hospitable. We had a special request to have a late check out, which the team accommodated. It was a great experience overall. The staff also added special...
  • Lam
    Singapore Singapore
    The staff is so welcoming and warm. All the questions and help I need they are so helpful and proactive in seeing them doing their very best to fulfil so sincerely. Especially the very pleasant surprise of decorating the room for my friend for...
  • Chen
    Singapore Singapore
    Very new hotel with great facilities. Value for money.
  • Sharmaine
    Singapore Singapore
    Hotel food is good. But complimentary breakfast is ok. Room service a little slow. But staff are all nice and friendly.

Hotel area info

Restaurants

2 Restaurants On Site
  • Ambrosia All Day Dining
    • Cuisine
      Chinese • Indonesian • Pizza • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Celeste Cafe & Lounge
    • Cuisine
      Local • Asian • International
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

House rules

Grand Mercure Batam Centre takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 500,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Batam Centre of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Grand Mercure Batam Centre