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About this property

Modeled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness center and spa are also offered. The hotel also has karaoke rooms and a night club. Pacific Palace Hotel is a 5-minute drive from Harbor Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away. All rooms are air conditioned and come with a mini-bar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided. A business center and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool. Guests can enjoy a selection of Western, Asian and local food at Pacific Hotel's coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
1 king bed
1 full bed
and
1 queen bed
1 queen bed
2 twin beds
1 twin bed
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    New Zealand New Zealand
    Breakfast included. Very friendly staff. Excellent gentlemens' spa. Nightclub on the premesis.
  • Sheldon
    Malaysia Malaysia
    Really enjoyed the theme of the hotel and the size of the room
  • Hilda
    Malaysia Malaysia
    The staffs friendly. Breakfast awesome . Room clean. I like the most is breakfast.
  • Ibu
    Singapore Singapore
    ✓ SERVICE ✓ FACILITIES ✓ LOCATION ✓ FOOD ✓ EVERYTHING
  • Eric
    Singapore Singapore
    Great value for money. Hotel staff are friendly and responsive.
  • Rahul
    Singapore Singapore
    All amenities under one roof. Nice staff. Spacious Delux room.
  • Mansoor
    Singapore Singapore
    The staff were excellent, room was clean, breakfast was good and queries were answered clearly. The swimming pool was great and had two separate jacuzzis besides it.
  • Neeraj
    India India
    Multiple choice in breakfast. Need to increase egg and waffle counter during weekend.
  • Fuadfoo
    Malaysia Malaysia
    The structure and size hotel look huge and pleasant to eye view and most importantly the deco of hotel that tell us the old memory and it history meaning
  • Hawa75
    Malaysia Malaysia
    Very various foods to choose. The staff are okay & friendly. The flashmob is the best!

Hotel area info

Restaurants

1 Restaurant On Site
  • Athena Restaurant
    • Cuisine
      Indonesian

House rules

Pacific Palace Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That's about $18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 350,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Pacific Palace Hotel