About this property

Elegant Accommodations: Lake Toya Tsuruga Resort HIKARINOUTA in Sobetsu offers a 5-star ryokan experience with a hot spring bath, spa facilities, sauna, and open-air bath. Guests enjoy a serene garden and a restaurant serving French and European cuisines. Comfortable Amenities: The resort features a fitness room, public bath, minimarket, and free WiFi. Additional facilities include a 24-hour front desk, family rooms, and free on-site private parking. Prime Location: Located 2.5 mi from Lake Toya and 68 mi from New Chitose Airport, the resort is near attractions such as Muroran (22 mi) and Usu Station (8.1 mi). The surrounding hot spring area enhances the relaxing atmosphere. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and scenic lake views, the resort ensures a memorable stay for all visitors.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Asian, Buffet

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Regina
    United States United States
    Tranquil and pristine. Staff were wonderful so very helpful. Beautiful surroundings very well kept. Just as advertised lake view.
  • Ernest
    Singapore Singapore
    Excellent attentive service, great food, clean and modern facilities and room.
  • Grace
    United States United States
    gorgeous location facing the Toya Lake, away from "downtown" hotels. Beautiful grounds and nice hotel decor. Wish there were two sinks in the bathroom.
  • Wai
    Malaysia Malaysia
    We chose the room with open onsen. Staff are friendly and speak good english. You are allowed to wear the slipper prepared by the hotel to walk the entire hotel. Dinner is carefully curated and offered local seasonal delicacies.
  • Li
    Hong Kong Hong Kong
    The staff are all very polite helpful friendly and pleasant.
  • Jan
    United States United States
    This hotel has a great view of lake Toya including walking distance to the lake. Breakfast was great that’s exceeding my expectation.
  • Dan
    United States United States
    Brand new luxury hotel in prime location with incredible views and fine dining
  • Uaeesa
    United Arab Emirates United Arab Emirates
    Friendly staff, they fulfilled all our requests regarding the food and stay. The restaurant made a customized halal menu just for us. I would like to thank the chief.
  • Wai
    Hong Kong Hong Kong
    Wonderful scenery, comfort, clam and feeling leisure, room size is quite big, so comfotable, hotspring also good, excellent meals, both Japanese and French type, 新山 n Lumiere are also provided a unforgottonable dining experience.
  • Robert
    United States United States
    Breakfast was good, I like how they give you a prepared plate to start off with and you can enjoy the breakfast buffet as well.

Area info

Restaurants

1 Restaurant On Site
  • Restaurant LUMIere
    • Cuisine
      French • European
    • Open for
      Breakfast • Dinner

Amenities of Lake Toya Tsuruga Resort HIKARINOUTA

Great facilities! Review score, 9.8

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

View

  • View

Outdoors

  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Daily housekeeping
    • Baggage storage
    • Fax/Photocopying
      Additional charge
    • Tour desk
    • 24-hour front desk

    Front Desk Services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Key access
    • 24-hour security
    • Safe

    General

    • Convenience store on site
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms

    Accessibility

    • Wheelchair accessible
    • Upper floors accessible by elevator

    Spa

    • Fitness
    • Spa lounge/Relaxation area
    • Spa facilities
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Sauna

    Languages Spoken

    • English
    • Japanese

    House rules

    Lake Toya Tsuruga Resort HIKARINOUTA takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 7:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBMaestroNICOSUCUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed

    The fine print

    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Lake Toya Tsuruga Resort HIKARINOUTA of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property does not accommodate bachelor(ette) or similar parties.

    FAQs about Lake Toya Tsuruga Resort HIKARINOUTA