About this property

Comfortable Accommodations: Candeo Hotels Kumamoto Shinshigai in Kumamoto offers spacious rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a private bath, bidet, and free WiFi. Relaxing Facilities: Guests can enjoy a sauna, open-air bath, and hot tub. Additional facilities include a public bath, elevator, and 24-hour front desk. The hotel provides a child-friendly buffet and luggage storage. Dining Experience: A buffet breakfast is served with local specialties, warm dishes, juice, cheese, and fruits. Streaming services and a work desk enhance the stay. Prime Location: Located 9.3 mi from Kumamoto Airport, the hotel is an 18-minute walk from Kumamoto Castle. Nearby attractions include the Contemporary Art Museum Kumamoto and Suizenji Park. Highly rated for its spa, convenient location, and room comfort.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Candeo Hotels
Hotel chain/brand

Property highlights

    • Located in the best-rated area in Kumamoto, this hotel has an excellent location score of 9.0

    • Breakfast Info

    • Buffet

    • Open-air bath, ​Public Bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
1 twin bed
1 king bed
1 king bed
2 twin beds
and
1 sofa bed
3 twin beds
1 full bed
4 twin beds
2 twin beds
2 twin beds
2 twin beds
4 twin beds
1 full bed
3 twin beds
and
1 sofa bed
4 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Fumiko
    United States United States
    Everything except temperature in the sauna was too high!
  • Selina
    Taiwan Taiwan
    1. The outdoor onsen is nice and cool, and it is spacious. 2. The location is good and convenient.
  • Colyer
    United States United States
    Room was huge and well appointed. The place looked far more expensive than it was. Ridiculously good value. Super clean. Staff was friendly and spoke English.
  • Stanley
    United States United States
    Breakfast was one of the best selections we've seen at a regular hotel and all the selections were delicious.
  • Sara
    United States United States
    The location was great, the room was spacious, loved the separate shower room. The staff is very nice and welcoming. We loved the couch in our room. Happy to also have a view of the castle. The laundry facilities were also a plus. Room was very...
  • Jonathan
    Indonesia Indonesia
    Everything exceeds my expectations! The room was much more spacious than I expected. Bed was so soft & comfortable, I instantly fell asleep. Wi-Fi was great & able to play online games with no connection problem. The Sky Spa has really good...
  • Chu-an
    Taiwan Taiwan
    The location and breakfast are very good. The space of the room is bigger than I've ever stayed in Japan.
  • Leticia
    Brazil Brazil
    The room was nice, the bed was very comfortable. Breakfast options are plentiful and the view of Kumamoto Castle outside the window added to the overall experience.
  • Yoko
    United States United States
    The room is very clean and has everything for staying couple days. The location is perfect, everything is so close by.
  • Laura
    Germany Germany
    The Sky Spa with fantastic view and great facilities including outdoor spa and sauna. Room was spacious, comfortable and very efficiently equipped. Parking was available at very reasonable rates and close by. The breakfast was very good,...

Hotel area info

Amenities of Candeo Hotels Kumamoto Shinshigai

Great facilities! Review score, 8.9

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sitting area

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Kid-friendly buffet

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
    Additional charge
  • Suit press
  • Baggage storage
  • Wake-up service
  • Laundry
    Additional charge
  • 24-hour front desk

Front Desk Services

  • Invoice provided

Safety & security

  • Key card access
  • Safe

General

  • Air conditioning
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Auditory guidance
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Sauna

Languages Spoken

  • English
  • Japanese
  • Korean
  • Chinese

House rules

Candeo Hotels Kumamoto Shinshigai takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

FAQs about Candeo Hotels Kumamoto Shinshigai