Everything. The location is like a dream. The staff is incredibly welcoming and kind. It's like being invited into a home. The onsen was amazing, the food was amazing, the hosts are amazing. Everything was amazing.

Cody United States of America

The lodge is in a forest at 1000m altitude. There is deep snow all around in Winter. Our room had a beautiful view over the forest. The lodge has its own small indoor and outdoor onsens. Full board is provided. Dinner and breakfast are Japanese style with good quality ingredients. They get a lot of snow, a storm cycle can easily bring 50cm of snow overnight so be prepared to dig your car out in the morning, although the access road is cleared daily.

Marguerite Australia

What an amazing experience staying at Tsubame Highland Lodge. The owner of the lodge might be the best Japanese person I’ve ever met - so lovely and helpful and friendly. The Onsen - a mix of cold and hot has also been my favourite of the trip. And the view of the trees and the snow from our room and lodge made it the most perfect cosy stay.

Brittany Australia

The staff and hotel were lovely and relaxing, felt quite remote with a big window in our room showing snow covered woods.

Tikayla Australia

Great isolated location. Fantastic host.. No English but get on google translator..

Andrew Australia

Excellent experience. Picked up at train station Myoko Kogen. Each day we were driven to a different ski field / arranged a pick up time. All transfers included. No need for a car. Onsite onsen small but sufficent. Bar area to socialise, amazing views from room. Staff were helpful - google translate solved lots of communication issues. Not suitable if you want to be out in town at night. Breakfast and dinner included - plenty of food and variety. Unusual ingredients at night but that is the Japanese way. Take snacks if you need and sweets as no shop nearby. You can actually ski from lodge to top of Akakura Onsen ski run - they will ask you to sign a disclaimer - go through the tunnel and ski down and then buy a lift pass. It is a 20 - 30 min drive to other ski lift starts. Highly recommended. (Australia)

Waterston Australia

Great location up in the mountains and surrounded by beautiful woodland. Hosts were amazing, even though they spoke little English, however they made their best effort to accommodate and help us, including lifts to the neighbouring towns. The Lodge itself is beautiful, if a little old but this adds to its eclectic charm. Dinner was delicious. Sitting out in the lounge with other guests and a sake on-the-house was the perfect way to unwind after a long day.

Penny Australia

The staff were friendly and lovely although we couldn't communicate due to language barriers but we used Google translate and had fun with it, the owner were sweet

Razan Saudi Arabia

Surrounded by emerald green forest, the property oozes old world charm; elevated by the gracious hospitality of the owner and staff. The highlights include; the large panel glass windows in the rooms that give panoramic views of the lush green forest, and the hotel onsen. There are two baths, a hot one indoors and a cold outdoor bath that it open to the forest. You can watch the mist roll down the mountains and engulf trees from the outdoor bath. This lodge is a hidden gem.

Amar Australia

We had a perfect stay at the lodge. The food and the service was great. The onsen was amazing. The room was really comfortable and the public areas are really nice to relax in. it’s a short drive to all the ski lifts. We will be returning!

Darren United Kingdom