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About this property

Only a 20-minute drive from the historic center of Mérida, Hacienda Santa Cruz is set in lush gardens and has 2 outdoor swimming pools. Rooms and facilities are located in the hacienda’s separate buildings. All the rooms are in the Casa Principal, the former country estate’s main house. Each room has a unique décor featuring colorful textiles or brightly-painted walls. They all have a ceiling fan and air conditioning, a dressing room and a private bathroom. The Casa de Maquina restaurant, located in the old machine house, has a terrace, bar and swimming pool, and serves Mexican and French-Creole cuisine, as well as Asian and Italian dishes. The Chichen Itza Mayan ruins are 81 mi southwest of the Hacienda. The Uxmal ruins are about an hour’s drive to the south. Mérida international airport, with services to major Mexican cities, including D.F and Cancún, and international destinations, such as Miami, Houston and La Havana, is just a 10-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Breakfast Info

    • Continental, American

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 queen bed
2 full beds
2 twin beds
and
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
2 twin beds
and
1 full bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jeff
    United States United States
    The hacienda is very large with many great spaces including 2 pools, a cenote and great walking/biking paths. The service was the best part. We had a very responsive concierge to help with tours. And the other staff were very friendly.
  • M
    Spain Spain
    Everything. The site is absolutely gorgeous, staff are kind, food is delicious, prices reasonable.
  • Ana
    United States United States
    The staff was very friendly and helpful. The grounds and the room were beautiful. We would definitely stay here again.
  • Alonso
    Mexico Mexico
    The place is beautiful, It is a place that combines the beauty of the past with the comfort of the present. The food is very good. And The staff was very kind, friendly and attentive.
  • Lupulosa
    United Kingdom United Kingdom
    The hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, Mayan village, and extensive grounds to explore. The old hacienda buildings have been tastefully integrated into newer ones creating a wonderful...
  • Clinton
    United Kingdom United Kingdom
    We booked last minute due to the place we were booked in at being absolutely awful. This place was relatively cheap but looked at least better than where we were. We were absolutely blown away by everything about this place. The room was amazing....
  • Elaine
    United States United States
    The grounds were beautiful, and the spa was a real treat.
  • Paula
    United States United States
    Different hotel experience at a historical property. At night it was very impressive with the hanging lights. The food and staff were excellent.
  • Juan
    Uruguay Uruguay
    Hermosa hacienda reconvertida en hotel sobre el mar. Tranquilidad y el mar a 10 metros.
  • Penna
    Mexico Mexico
    Las instalaciones, es un lugar muy amplio y bien conservado con historia muy interesante por saber.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Dairy-free

House rules

Hacienda Santa Cruz Merida takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Santa Cruz Merida of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hacienda Santa Cruz Merida