Located in Playa del Carmen, a 15-minute walk from Playacar Beach, Riu Palace Riviera Maya - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The property provides room service, a 24-hour front desk and organizing tours for guests. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Riu Palace Riviera Maya - All Inclusive the rooms are equipped with bed linen and towels. The accommodation offers a buffet or American breakfast. Riu Palace Riviera Maya - All Inclusive has a playground. The area is popular for snorkeling, and car rental is available at this 5-star hotel. ADO International Bus Station is 1.2 miles from the hotel, while Playa del Carmen Maritime Terminal is 1.1 miles from the property. The nearest airport is Cozumel International Airport, 21 miles from Riu Palace Riviera Maya - All Inclusive.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

RIU Hotels & Resorts
Hotel chain/brand
RIU Hotels & Resorts

Property highlights

Located in the best-rated area in Playa del Carmen, this hotel has an excellent location score of 9.3

Breakfast Info

American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 full beds
1 queen bed
or
2 full beds
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.3
Free Wifi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Marie
    United States of America United States of America
    Beautiful location right on the ocean, cleanliness and excellent customer service
  • Justin
    United States of America United States of America
    This is one of my favorite resorts in Playa Car, have stayed at multiple resorts in Cancun & Playa Del Carmen as well as Playa Car, the staff is always friendly, courteous and very accommodating. They always help you with anything you may need or...
  • Claudia
    United States of America United States of America
    Spacious, clean, good options for eating, beautiful beach, courteous service

Hotel area info

Restaurants
7 Restaurants On Site

  • Don Rafael
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • Il Portico
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
  • Yashima
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Krystal
    • Open for
      Dinner
    • Ambience
      Romantic
  • Agave
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Chilis
    • Open for
      Breakfast • Lunch • Dinner • High tea
  • Pepe's Food Snacks
    • Open for
      Lunch

Amenities of Riu Palace Riviera Maya - All Inclusive
Great facilities! Review score, 9.1

Most popular amenities
  • 5 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 7 restaurants
  • Spa
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Themed dinners
  • Beach
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkeling
  • Playground
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Car rental
    • Elevator
    • Fan
    • Hair/Beauty salon
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Room service
    5 swimming pools
    Pool 1 – outdoorFree!
    • Open all year
    • Pool bar
    Pool 2 – outdoorFree!
    • Open all year
    • Beach chairs/Loungers
    • Beach umbrellas
    Pool 3 – outdoorFree!
    • Open all year
    • Beach chairs/Loungers
    • Beach umbrellas
    Pool 4 – outdoorFree!
    • Open all year
    • Beach chairs/Loungers
    • Beach umbrellas
    Pool 5 – outdoor (kids)Free!
    • Open all year
    • Suitable for kids
    Spa
    • Kids' pool
    • Fitness
    • Spa/Wellness packages
    • Spa facilities
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Riu Palace Riviera Maya - All Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    There's no capacity for cribs at this property.

    This property doesn't offer extra beds.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Riu Palace Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Riu Palace Riviera Maya - All Inclusive

    • Riu Palace Riviera Maya - All Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Playground
      • Snorkeling
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Spa/Wellness packages
      • Beach
      • Beauty services
      • Themed dinners
      • Fitness
      • Swimming pool
      • Spa facilities
      • Public Bath
      • Entertainment staff

    • Check-in at Riu Palace Riviera Maya - All Inclusive is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at Riu Palace Riviera Maya - All Inclusive include:

      • Double
      • Suite

    • The prices at Riu Palace Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Riu Palace Riviera Maya - All Inclusive is 1.4 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Riu Palace Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • American
      • Buffet

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Riu Palace Riviera Maya - All Inclusive has 7 restaurants:

      • Pepe's Food Snacks
      • Yashima
      • Il Portico
      • Chilis
      • Agave
      • Don Rafael
      • Krystal