Dear guest, Thank you for contacting us! We would like to inform you, that our hotel operates as usual, there is no precautions for check in are taken

Thank you for your message and request. City Hotel Amsterdam is a friendly three-star family hotel. The hotel is located in a monumental characteristic building located at the Prins Hendrikkade in the city centre of Amsterdam. The building is the previous house of the famous Dutch admiral Michiel de Ruyter. He bought this house in 1655 and he lived here until his death in 1676. We would like to inform you that each and every room in our hotel is slightly different due to the architecture of the historical building. We will try our best to allocate you to the room, that has an easy access, but we can not promise you that. Please be aware, that our Standard Single, Standard Twin, Triple and Quad rooms only have access via stairs. If this is an issue for you, please modify your reservation to a Superior room, these types of rooms can be accessed via elevator or placed on the base floor. We hope to inform you sufficiently and we are looking forward to your arrival. Regards, Front Desk

Dear guest, Thank you for contacting us! We kindly ask you to provide us with you reservation number. Thank you in advance! Best Regards, Front Desk

Thank you for your interest in our hotel! We are pleased to inform you, that we do have lifts in our hotel, therefore it is ease to access all our Superior Quadruple rooms. Best regards, Front desk

dear guest, thank you very much for your message, in some of our rooms the windows can be opened more than in others but all have a limit for security Kind regards City Hotel Amsterdam

dear guest, thank you for your interest in our hotel, yes our superior double rooms are allocated above the ground level. Kind Regards City Hotel Amsterdam

Dear Amana, Thank you for interest in our hotel. We are sorry but, unfortunately, we did not understand fully your question. Could you be so kind to rephrase again your inquire. Sorry for any inconvenience and looking forward of hearing from you at the soonest. Best regards, Front Desk

dear guest thank you for your interest in our hotel i would like to inform you that only one child per room and under 7 years old can share a room with the two adults for free. using existing beds. kind regards City Hotel Amsterdam

Unfortunately, we don’t have baby cribs in the hotel to offer. What I recommend is that you choose the triple because it has more space and could accommodate all four using the three beds. Kind Regards City Hotel Amsterdam

City Hotel Amsterdam is a non-smoking hotel.

Dear Amana, Dear guest, Warm greetings from City Hotel Amsterdam. We would like to inform, that hotel has two reservation policies: Flexible - 2 days The guest can cancel free of charge until 2 days before arrival. The guest will be charged the first night if they cancel in the 2 days before arrival. No prepayment is needed. Non-refundable The guest will be charged the total price if they cancel anytime. The guest will be charged a prepayment of the total price anytime. Please let us know if we can be of any further assistance! Best regards, Front Desk

Dear Guest, You can cancel free of charge until 2 days before arrival. The guest will be charged the first night if they cancel in the 2 days before arrival.

We do have an elevator, but it depends what type of room you are booking. There are some rooms on the same floor, so you do not even have to use a lift, other rooms could be reached only with the stairs. Nevertheless, we highly suggest to drop us a not after you make a reservation with the preference to have an easy access.

An iron is available upon request, please inquire at the reception.

Babies and children up to 7 years can stay for free in the hotel, using the existing beds. Unfortunately, we don’t have baby cribs in the hotel to offer. Extra bed for the child is 60 Euros per night. Since there is a limited amount of rooms that can accommodate an extra bed, we would suggest booking a superior room and letting us know that you would like an extra bed in the room.

Dear Stan, We have Twin rooms on the ground floor and also higher floors. Our ground floor is 1/5 lower than street lever.