About this property

Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.6

    • Breakfast Info

    • Continental, Full English/Irish, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
2 full beds
1 queen bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Alison
    Australia Australia
    Close to the heart of Queenstown and easy to get around
  • Rm
    Australia Australia
    We had a great stay at Novotel Queenstown Lakeside. The location is unbeatable—right on the lake and just steps from shops, restaurants, and activities. Our Alpine view room was nice, looking out towards the town. A small but lovely detail: I...
  • Mark
    Australia Australia
    The staff were very nice. The room was clean and a good size. The location of the hotel is excellent.
  • Tina
    United States United States
    The location was excellent! Beautiful property by the lake and restaurant. Botanical garden was amazing to walk around. Breakfast was amazing!
  • Susan
    United Kingdom United Kingdom
    Location is perfect, a short wander along the lakefront to the main town centre. Lots of restaurants in very easy reach. Breakfast buffet was very good and rooms comfortable
  • Jeanette
    Ecuador Ecuador
    Nice. Close to places we wanted to go to. Nice view.
  • Margaret
    United States United States
    Lovely situation next to the water in town. Close to restaurants and shops.
  • Natalie
    United States United States
    Perfect spot right on the lake in center of everything with the best park right outside for the littles to Run around .
  • Venkat
    United States United States
    We are on a 10 day NZ road trip (Dec 23-Jan 2) starting from Queenstown. This hotel is in great location- walkable distance to the town center, gondola rides, paragliding etc and the 3km lake front walking/biking pathway. Excellent breakfast...
  • Renee
    Singapore Singapore
    Great location that’s walking distance to water activities and busy area for food/cafes/shopping.

Hotel area info

Restaurants

1 Restaurant On Site
  • Elements
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

House rules

Novotel Queenstown Lakeside takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in.

Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.

Please note, there is a 2% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel Queenstown Lakeside