About this property

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Continental, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
2 queen beds
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tyler
    New Zealand New Zealand
    Everyone was super lovely, great views from our room, and buffet breakfast was amazing
  • Jiao
    Australia Australia
    The staff there are quite friendly and helpful. The location is quite good, close to town but quiet at night. Amazing lake view !
  • Zara
    Australia Australia
    Such a clean hospitable space with the most amazing views of the lake. The room we booked was so spacious and felt clean. Would definitely stay here again the next time we come to Queenstown.
  • Buna
    New Zealand New Zealand
    During the day of the booking, Mercure Queenstown had one of the lowest prices compared to other accommodations. The staff was friendly throughout the whole check-in and check-out process. I want to thank one of the front office staff, Libin, that...
  • Wheeler
    New Zealand New Zealand
    Great views. The location is fine, but you need to Uber if you are going to town.
  • Melina
    Australia Australia
    Spacious and clean room Nice view from dining room
  • Marion
    Australia Australia
    the room was bright, clean and well presented with the two large beds and plenty of room to move around for the three of us - two teenage boys and their grandmother! The pool facilities with the hot tub were fabulous and the boys spent...
  • Maria
    United States United States
    The property is close to lake and has spacious units.. For the same price you can find one unit closer to city center.
  • Jessie
    New Zealand New Zealand
    The photos don’t do this place justice! It’s a lot nicer in real life. Everything was spotless and clean! Very impressed! You get your moneys worth staying here, staff were exceptional, we were upgraded upon arrival to a lake view room which had...
  • Tarlea
    Australia Australia
    Wow!. Mecure Queenstown Resort was the perfect way for us to finish our NZ trip. Our room was a great size. Our beds were very comfy and our room was very neat and tidy. Staff were so friendly. The room from our window was spectacular. I would...

Hotel area info

Restaurants

2 Restaurants On Site
  • SOUTH EATERY
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • RISES
    • Cuisine
      International
    • Ambience
      Family-friendly • Modern

House rules

Mercure Queenstown Resort takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about $116. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 65 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Queenstown Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Queenstown Resort