About this property

DoubleTree by Hilton Krakow Hotel & Convention Center offers accommodations in Kraków. The property is located 0.8 mi from Tauron Arena Kraków. Free Wi-Fi is available. Every room has a flat-screen TV. The rooms come with a bathroom featuring towels, hairdryer and free toiletries. There is a 24-hour front desk at the property. The hotel also has got a 5th Avenue restaurant and a Lounge Bar. Guests can make use of a 24-hour gym. The property also offers a swimming pool, sauna and a hot tub. Concierge and luggage room service are provided. Galeria Kazimierz is 1.4 mi from DoubleTree by Hilton Krakow, while Krakow Trade Fairs is 1.4 mi away. John Paul II Airport is 8.1 mi from the property. The property also offers electrical vehicle charging station.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
and
1 king bed
1 king bed
and
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Faisal
    Saudi Arabia Saudi Arabia
    Spotlessly clean, with free breakfast for kids. A truly kid-friendly hotel
  • Cristian
    Romania Romania
    I liked everything. We were warmly welcomed at the reception, we received cookies. Everything was very professional. We will definitely come back here if we are in the area again.
  • Klára
    Czech Republic Czech Republic
    Stayed just for one night and it was perfect. I can't really review spa and pool, but otherwise, everything was great. Staff is really kind and professional. What I really appreciated was the vegan options during breakfast. Lots of vegetable,...
  • Ariton
    Romania Romania
    Location was excelent. You could get anywhere with either uber or by public transport. 10-12 minutes walk to tram station. Breakfast is amazing, anything you can think of, they have it. As a bonus you have a chef who could build your personalised...
  • Srdar
    Saudi Arabia Saudi Arabia
    We had a lovely time at this hotel! The atmosphere was warm and welcoming, and the staff truly went above and beyond to make our stay comfortable. From the front desk to the restaurant team, everyone was kind, professional, and attentive. The room...
  • Alen
    Germany Germany
    Great hotel, veey nice rooms, clean, comfortable and pleasant. Staff is reactive, pleasant ans very helpful. Bathrooms are big and very well equipped. Restaurant and bar is great, good choice of food and drinks with approachable prices. Highlight...
  • Candace
    United States United States
    The staff was really nice. I would definitely go there anytime. The beds were very comfortable. There were heating racks for the towels which we loved. The only complaint was that Booking.com could not refund my stay for one night when my flight...
  • Paulius
    Lithuania Lithuania
    Electric car charging point in parking lot near hotel. Fantastic breakfast. Comfy and clean rooms. Good price.
  • Michele
    Germany Germany
    The hotel and staff were wonderful. It was about 10 minutes outside of the centrum but the Bolt was cheap and easy.
  • Payal
    India India
    excellent hotel . great helpful staff . allowed late checkout without second thoughts . excellent spa facilities - pool sauna jacuzzi steam room . this hotel makes your stay in krakow a lot more onteresting

Hotel area info

Restaurants

2 Restaurants On Site
  • 5th Avenue Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge Bar
    • Cuisine
      International
    • Open for
      Dinner • High tea • Cocktail hour
    • Ambience
      Modern

House rules

DoubleTree by Hilton Krakow Hotel & Convention Center takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

When traveling with pets, please note that an extra charge applies.

The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests under the age of 16 are not allowed in the sauna area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about DoubleTree by Hilton Krakow Hotel & Convention Center