About this property

Sheraton Niagara Falls is just footsteps from Niagara Falls, Maid of the Mist Boat Tour, and the Fallsview Balloon. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Niagara Falls Convention Center. Well set in Niagara Falls, Sheraton Niagara Falls provides air-conditioned rooms, free bikes, free WiFi and a fitness center. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The property has an ATM, a concierge service and organizing tours for guests.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Continental

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
2 queen beds
1 king bed
1 bunk bed
and
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Wiesen
    United States United States
    Staff was great!!!!! Location was awesome. Very clean!! I do reccomend and I will definitely return!!
  • Helen
    United States United States
    The staff was very nice Ashley at the front desk and Matt in the Jade room were amazing !
  • Gerald
    United States United States
    Check-in process was simple, convenient and short walk to the Falls and Maid of Mist
  • Jennifer
    United States United States
    Great location to walk to everything. Very comfortable beds.
  • Maryna
    United States United States
    Comfortable and clean , close to Niagara Falls Park
  • Lori
    United States United States
    So many positive things to say about this hotel!! The location couldn’t be more perfect! Old Falls street is unlike anywhere else I’ve ever been (in season). Bands & entertainment on the closed off street, quaint cafe’s, you can walk around with...
  • Pamela
    United States United States
    It had a musty odor the water never got hot the jacuzzi was cold. The staff were excellent.
  • April
    United States United States
    Buffett was not worth the cost, was told it was included which it was not .
  • Eldridge
    United States United States
    Great pool area, great services/ food, employees nice,
  • Lynn
    United States United States
    We liked everything except the water in the shower. The bed was super comfortable.

Hotel area info

Restaurants

2 Restaurants On Site
  • Rainforest Cafe
    • Cuisine
      American
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Starbucks Cafe
    • Cuisine
      American
    • Open for
      Breakfast • Lunch
    • Ambience
      Modern

House rules

Sheraton Niagara Falls takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Please note that the Daily Destination Amenity Fee will include:

- Unlimited Wi-Fi

- Adventure Passport

- Unlimited guest laundry room use

- 2 bottles of water per day

- 20% off scooter day rentals

- $2 off Wine/Beer tasting with Bella Rose

- Business services

- $15 Free Slot Play for the Seneca Resorts and Casinos ($15 per person – maximum 2 occupants, based on double occupancy)

***Must be 21+years of age. Valid Social Club by Seneca (players club) membership required. Free to join with a valid Government-issued photo ID. Minimum $15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sheraton Niagara Falls