Search hotels in Costa Maya, Mexico

The rooms are very clean love it.

Very nice, clean & staff was super helpful. They accommodated my grandmother in a wheelchair with no problem!

Everything was great! Parking, check-in, cleaning staff. The toilet doesn't flush as a toilet "should" ... BUT ... there were 2 pails/buckets in the room so we could easily deal with it. The hot water for showering was MARVELOUS, as was the water pressure. For the price it was GREAT!

Food was great! The options for the included breakfast are varied and super tasty! Staff was helpful and attentive to our needs

Nice clean cabin with super friendly staff

I arrived very early, so i have to wait a few hours, but they make their best to have my room ready , and 2 hours before the check in, the told me IT WAS READY, so they let me have it, nice !!Ohhh, and because i was goint into Guatemala to visit Tikal, a mayan ruins, they hold a couple of pieces of luggage for 3 days, so i could travel light, and It is in downtown, such a good location. Everything great!

Staff offered promotions in the restaurant which made the stay affrodable while adventuring.

Loved being right on the lagoon, the patio by the lagoon was amazing. Views in the shade and sun. Great continental breakfast and all staff super friendly. Would love to stay longer! Next time!

The hotel offers an excellent quality-price ratio. Water to drink is always available, and its convenient location within walking distance of main restaurants and the malecon makes it a great choice. We look forward to returning. 🌟🏨🌴

The location was perfect and the room had a beautiful view.

The location was amazing the hotel was clean and the breakfast was good.

The staff was very nice and helping with all our requests The saps and paddles were easy to use , the food and beverages were delicious!

Very comfy bed, in centro walking distance to the malecon waterfront, ferry, resturants. Staff was very helpful & spoke English. Checked in early & gave preferred room on top floor. Fast Internet that never dropped. Well lit outside over night, very clean facility all around.

Loved it. Great location. Very friendly staff and comfy rooms. Just one block from the lagoon but not a loud area. The breakfast is included and was delicious. Everyone was very helpful and friendly.

Ideal location and excellent breakfast. The lagoon tours could be booked easily through the hotel also.

What a vibe! Beautiful hotel! Comfortable beds! Slept like a baby! Thank you 😊

Lakefront, clean, friendly staff, and delicious food

Clean, friendly staff and great location! There was a nice restaurant but didn’t go because we needed to take a early tour.

Easy to walk to town. Clean. Nice staff.

If you're looking to relax and enjoy nature and the lagoon than this is perfect for you. The property is nestled in the jungle, set close to the Lagoon with easy access to it. The rooms are extremely spacious and thoughtfully designed. The breakfasts are delicious. And the staff are incredibly friendly and attentive, running various activities - e.g. jungle and lake tour. The setup next to the lagoon is perfect - plenty of chairs, hammocks, and kayaks.

Beautiful setting right on the lagoon, comfortable rooms

Location everything just as described

Everything! The location, the property and beautiful garden, the breakfast, the rooms and best of all the staff and assistant pets (especially meserito the cute tux cat). Thanks so much everyone at Chukum for making our stay in Bacalar so memorable

This hotel is perfect on the best location in Bacalar. Besides it has a nice rooftop view, i loved the room. The receptionist was warm welcome and friendly and willing to assist. Also it offer a free day pass at a private beach club.