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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
Viceroy Chicago offers an exceptional blend of modern luxury and classic elegance. From the moment I arrived, the attention to detail and warm service stood out. The room was not only beautifully designed with a contemporary aesthetic but also spacious and immaculately clean. The bed was incredibly comfortable, ensuring restful sleep each night. I especially appreciated the upscale amenities and thoughtful touches throughout the space. The location is fantastic—situated in a vibrant neighborhood with easy access to top restaurants, shopping, and attractions. Whether you're visiting for business or leisure, Viceroy Chicago delivers a refined and memorable stay. Highly recommended.
Seattle, Washington State
Positive section of review
Clean, busy hostel with several private bathrooms with showers. No need to share bathrooms and stalls. Friendly staff. Great location, right in front of Pike Place Market and about 10 minute walk to Convention Center.
Negative section of review
No major negatives. The planks on the ladders to go to the upper bunks were very narrow and uncomfortable to step on. More group activities and presence of social hosts would have been nice.
Austin, Texas
Positive section of review
If you have little once’s, you have places to eat to have them entertain. There is such a great selection of places to diner , a nearby park and a museum .
Negative section of review
N/a
Mount Vernon, Washington State
Positive section of review
The beds were comfortable, and the air conditioning was appreciated on such a hot day. The breakfast had a variety of items.
Negative section of review
The website said the pool was open, but it was closed because they didn't have a permit. My credit card had a $50 deposit hold charged 3 times. I can't access the $100 that didn't need to be charged until the bank releases it after 5-7days. I didn't want to buy a beverage because they didn't accept cash and I was afraid they'd charge me 3 times for the item like the room deposit. So I didn't get the beverage I wanted. The manager wasn't available to address my concerns because OSHA was inspecting the property.
Bronx, New York State
Positive section of review
The area was quiet, the staff was accommodating, and the bed was comfortable.
Negative section of review
The bathroom could’ve been cleaner, and the chair in the room was broken.
Whitehall, Montana
Positive section of review
The sink of my room drained very slowly
Los Angeles, California
Positive section of review
Location is good. Price is good.
Negative section of review
They don’t provide body wash and shampoo. I found out after I got here. Maybe it’s my problem. But I think it’s very normal thing to provide.
Hilo, Hawaii
Positive section of review
Amazing views from our room.
Florence, Oregon
Positive section of review
Location and price
Negative section of review
The urine stained sheets. Apparently, the previous occupant had an accident in bed and rather than tell the housekeeper, he smoothed the covers back over and pretended it didn't happen. Even though the manager put me in a new room, I kept feeling like bugs were biting my head all night. On the surface the rooms looked decent enough, but on closer examination, the tabletops hadn't been cleaned and the edges of the carpets had accumulated dust and dirt. Apparently, some of the hotel owners in Florence Oregon have formed an agreement to pay their cleaners by piecework, and there is no pride of ownership or workmanship for the hospitality industry in this town. Note to housekeeper, check the beds, even if they don't look slept in. Note to self, ALWAYS CHECK THE REVIEWS BEFORE BOOKING!
Rohnert Park, California
Positive section of review
Did not eat
Negative section of review
Tiny bugs in room. Parking was difficult when coming back from dinner. Had to park behind other Side of building from my room. Wi-Fi would not stay up.