1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Williams, Arizona
Positive section of review
Location in a quiet area off Main Street, in a neighborhood, with stable staff who care about preparing the rooms to the best possible condition. The manager fulfilled my requests for my reservations. I appreciated the hospitality.
Negative section of review
I wouldn't have changed anything.
Auburn Hills, Michigan
Positive section of review
The hotel location worked for us and the facilities are nice enough. I liked having a sofa in the room with the King bed (however, the room was quite crowded and the cramped configuration made it difficult to maneuver around).
Negative section of review
Although the facilities are nice, this hotel is under-staffed and not well managed. The staff at reception were friendly and tried to be helpful, but they were often not at the front desk and there is no way to call the front desk from the room. Under the guise of being "Eco-friendly," one has to request fresh towels before 10:00 AM. Turns out, unfortunately, that applies to any housekeeping as well, but it's difficult to contact the front desk to request such service. We stayed 3 nights and even though we requested housekeeping and fresh towels several times, we never received them. Our toilet wasn't flushing properly, and again, although we requested maintenance several times, we never received it. (Apparently, they do not have any maintenance service on weekends--- when it's most needed---but we requested maintenance on the Thursday evening when we arrived and still did not receive help). Reception did offer to move us to another room but by then we were unpacked and didn't have the time or inclination to pack up everything and move. We were surprised and disappointed to learn that breakfast is not included. Apparently, the on-site "cafe" is under new management and not that reliable in their breakfast offerings. We chose to eat breakfast at an excellent local diner (Albert's Coney Grill) instead. Finally, the fridge was very small and does not have a freezer section for ice packs. Ours also didn't seal well. Unfortunately, I cannot recommend this hotel.
Silver Spring, Maryland
Positive section of review
The gym, the housekeepers and the front desk staff
Negative section of review
No microwave, the fridge was not cleaned from previous occupancy, and I was unable to contact booking.com about a number of questions
Kihei, Hawaii
Positive section of review
Location. Communication. Early check in.
Negative section of review
No air conditioning in the living room. Was too hot to cook and spend quality time with the family. Not enough equipment for cooking. No dinner table, only kitchen island with very uncomfortable high chairs. We could not have good time sitting in the evening and spending time together with the family. Having balcony is nice, but we could not enjoy the view due to lack of chairs so we can spend some time watching sunsets.
Charlotte, North Carolina
Positive section of review
A bigger kitchen table
Negative section of review
Not many places to sit in the kitchen.
Artesia, New Mexico
Positive section of review
Clean and Great Staff
Negative section of review
Pool was broke
Myrtle Beach, South Carolina
Positive section of review
Relaxing and quiet
Negative section of review
Close to restaurant we like to eat at
Santa Rosa, California
Positive section of review
Spacious room.
Negative section of review
Mold on bathroom ceiling, bathtub would not drain and my shower had to be very short because the tub filled with water. Bed shook with every movement. Seemed to be the type of bed and frame you would have in a sofa bed. I booked a queen or king bed not a sofa bed. I have never slept on such a shaky mattress and my partner and I had a lot of trouble sleeping.
Butte, Montana
Positive section of review
Close to freeway, easy check-in, pet-friendly, and continental breakfast included. They were able to accommodate a first floor room close to the entrance for my elderly mother and small dog. Very reasonable price. Clean room.
Negative section of review
Nothing over-the-top, but it met our needs.
Chicago, Illinois
Positive section of review
All the staff were so friendly and helpful!!
Negative section of review
We enjoyed everything
