About this property

Boasting modern architecture and an impressive facade, JW Marriott Hotel Hanoi welcomes guests with luxury guest rooms in the west of Hanoi. The 5-star hotel is located adjacent to a local lake next to the National Convention Center. It offers a sparkling indoor swimming pool, meeting venues and 2 ballrooms, 5 on-site restaurants, and a full-service spa center. JW Marriott Hotel Hanoi is just 0.6 mi from Kang Nam Tower and 2.5 mi away from the Temple of Literature and the Ho Chi Minh Mausoleum and Museum. It takes 35 minutes to drive to Noi Bai International Airport. A flat-screen satellite TV, mini-bar, and seating area are found in all air-conditioned rooms and suites. Private bathrooms include a bath or shower, hairdryer, and free toiletries. Select rooms and suites boast lake views. Recreation facilities include an indoor pool, spa, and fitness center. A virtual concierge is available at the hotel, which also has a business center. Luggage storage facilities are provided at the 24-hour front desk. International cuisine is served at JW Café with a variety of cuisines, including Vietnamese, Japanese, Korean, and Mediterranean. Other dining options include light snacks at the Lounge, modern French cuisine at the French Grill by Jean-François Nulli, and modern Japanese at Kumihimo Modern Japanese Restaurant.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Asian, American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mariam
    United Arab Emirates United Arab Emirates
    The service was exceptional—every corner of the establishment was immaculate, reflecting a commitment to cleanliness and quality. The staff were not only attentive but also genuinely respectful, making each interaction feel personal and welcoming....
  • David
    United States United States
    Staff is beyond fantastic! Hotel itself is physically beautiful and the meals were some of the best I've had.
  • Christopher
    Canada Canada
    Staff was exceptionally friendly and kind. Food was really good. Great sanctuary in the middle of Hanoi. Definitely would recommend!
  • Feras
    Jordan Jordan
    I would like to express my deepest appreciation for Natalie, who assisted us during check-in and check-out. She was incredibly amazing, always wearing a smile and exemplifying what true hospitality should be. In all my travels, I’ve rarely...
  • Saowaphaphan
    Montenegro Montenegro
    Breakfast was great! The room is very quiet and comfortable. Love the lounge on the 6th floor! Gym and Indoor pool are amazing!
  • Anthony
    Cyprus Cyprus
    Everything was great, the employees very kind, breakfast very rich, hotel room amazing.
  • John
    United States United States
    Wonderful hotel, staff intent at providing an excellent stay. Food was delicious, especially the breakfast buffet. Breakast staff member Thu was wonderful; attentive and provided recommendations for our visit. Hotel went beyond and above our...
  • Jennifer
    United States United States
    absolutely gorgeous grounds and use of the executive lounge was wonderful!
  • Delfin
    Philippines Philippines
    The staff were very accommodating. The breakfast buffet has decent options from different cuisines, and the lounge area is comfortable and cozy.
  • Alane
    Hong Kong Hong Kong
    The property has everything you need . Is a fantastic hotel. The staff is incredible , the food , the spa, gym, pool. And I was in love with the fact they have their own garden for vegetables and herbal garden.

Hotel area info

Restaurants

6 Restaurants On Site
  • French Grill​ By Jean-François Nulli
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • JW Café
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge - Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kumihimo
    • Cuisine
      Japanese • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • Chinese Restaurant Wong Chi Ming
    • Cuisine
      Cantonese
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Modern
  • Kids Café by JW
    • Cuisine
      Local • International
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

House rules

JW Marriott Hotel Hanoi takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
VND 1,386,000 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
VND 1,386,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Must-know information for guests at this property

Guest room renovations are in progress. We apologize for any inconvenience and appreciate your understanding as we enhance your stay.

Notice period: Now - 31st December 2025.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Hanoi