Accommodations in Bansko

I was very surprised what I got for this price, nice room, good breakfast, free parking and free spa including sauna. Friendly and helpful staff. Good service. For sure recommended. The view from my balcony on the mountains was amazing.

We were from Ireland, staff made us so welcome, had great English, accompanied every way they could. Lovely location, breakfast and dinner fab.

The stuff was super nice and welcoming (Special thanks to Alona from the reception for all the information and help she gave us during our stay, and to Elena from the Spa for her kindness). The room was very spacious, the beds were super comfortable. The shuttle to the gondola was very helpful. Tha private Sauna rooms were great

Beautiful mountain views, green courtyard (where you can find cats, bunnies and turtles), large pool..

Spacious rooms, clean both rooms and bathroom. Warm spa center. Delicious food , breakfast and dinner. Very calm and peaceful place. We came from Macedonia and I'm also a host on booking, since I have plenty of Bulgarians as guests, and no one gave me bad review, I can't go lower than 10 😆

Great Hotel for cost and value. Clean ,comfortable and warm rooms. The spa is also warm. Food is delicious from breakfast to dinner.. Personal from reception, wellness, restaurant, are very kind, possitive all is work just to enjoy in Hotel.

Very nice one bedroom apartment, spacious, comfortable, well furnished with an enjoyable pool area.

Our room was big, interior was modern, and with home appliances, perfect for a family. Quiet, warm. Our toddler was enjoying himself like he was at home. Food was delicious, with great variety to chose from, spa center is very good and enjoyable. Will definitely come again in the summer.

This was my sixth stay at the hotel during the ski season, and I continue to have a very positive experience. Following the recent renovation, the hotel looks excellent and feels much more modern. The reception staff were professional and helpful. The Wi-Fi connection is reliable throughout the entire hotel. The newly renovated SPA area is a real highlight — it is modern, clean, and very well maintained. It features a relaxing atmosphere with excellent facilities, including a sauna, steam room, and comfortable relaxation areas, making it perfect for unwinding after a day on the slopes. Breakfast was satisfactory, with nothing to complain about. The hotel also offers secure parking with CCTV, which is a great advantage. The rooms are spacious, clean, and well-maintained, with daily housekeeping service. Additionally, the shuttle service to and from the gondola, running every 30 minutes, is very convenient. Overall, a very comfortable and well-managed hotel for a ski holiday.

My wife and I recently stayed at the Kempinski Hotel in Bansko, and while most of the experience was exceptional, there were a couple of things worth noting. First, the breakfast was outstanding—easily a 10/10. The egg station was a standout, with fresh and perfectly prepared dishes each morning. The variety and quality were excellent. We were served by Darko during dinner, and he was truly exceptional. His wine recommendations were spot-on, and he made our dining experience special. Props to him for his impeccable service. The reception was welcoming and efficient, and the pool area was fantastic—well-maintained and the perfect spot to relax. However, one thing that bothered us was the lack of enforcement of the restaurant’s dress code. While there is a policy in place, we noticed people dining in shorts, and worse, some were even blowing their noses at the tables, but everything else was exceptional.

Everything is good. Recommended

Pool was great, staff were nice and helpful, rooms are cleaned every day, and they change towels every day also. Breakfast and dinner were delicious. Hotel offers transport to the gondola. Private parking on site. Overall good for value.

All the staff was helpful. Foods were delicious. Spa was relaxing.

The room was clean and tidy and very warm. Everything that was needed was included in the room.

Pirin Golf Complex was fantastic! The location is so peaceful, surrounded by nature, with gorgeous views of Pirin Mountain. It’s super close to Bansko Ski Resort, and the hotel offers a shuttle to the ski zone, which made everything so easy. The spa was just what we needed to relax, and our apartment was very spacious, clean and very comfortable. We really enjoyed our stay! The staff were amazing—always friendly, attentive, and happy to help and the food we had at breakfast was great too. We’ll definitely recommend this place to friends and will be back the next time we’re in Bansko!

The hotel is VERY well maintained. Loved the warm rooms, comfy beds, the staff are absolutely fantastic, and the spa is great. You have a safe place for your ski equipment with heated rods for your ski shoes. Food is nice, maintenance was nice, we absolutely loved it. And I loved the personalized message for our welcome. I mean it’s the little things. 🤗 There’s a free shuttle to take you to the gondola every half an hour in the morning, and to get you back afterwards. The daily coffee and water in the rooms is awesome.

I appreciate especially the facilities for kids, the outdoor playground, the indoor and the outdoor pools for children overall, the whole spa facilities. The food was diverse and tasty. The whole staff is helpful and friendly, but we highly appreciated Mr. Stoyan Luchkov, the gentleman from the restaurant (the afternoon shift), who is always positive, willing to help, very kind, providing us also helpful information about some touristic attractions in the area. Really nice to have met him, including for our 3 years old kid (you can see that Mr Stoyan is very fond of children). Overall I recommend the hotel, we enjoyed the time spent at 7 Pools and we look forward to come back.

Everything was perfect.The room was very clean and warm.It was a great experience for me😊

Amazing hotel, facilities and location. Great value for money.

Amazing location in a beautiful resort. The unit has everything you need and more. The pool is just down stairs. Bansko and many attractions near by. Lidl supermarket 10 min drive. In the resort there are many restaurants,small supermarket and all minutes walk a way.

Beautiful and spacious house, with a view on the golf and mountains, big terrace with bbq, sauna. The spa was very nice.

Spacious apartment with 2 separate bedrooms, each with its own large bathroom and toilet. Large and cozy living room attached to an extremely well equipped kitchen. We helped ourselves with some great coffee since we couldn't buy the pads for the specific coffee machine anywhere. I hope the owner won't mind:) The pool and spa are in a different building 50 meters away, but we didn't mind since it was clearly explained beforehand.

The staff was very charming and polite!Greetings to Doroteya!We booked through Booking and wanted a bath and they surprised us with a bath!I had a birthday and received a bottle of sparkling wine!I am impressed with the hotel! 🛍️ 🛍️

We loved everything! There has been food everywhere, we had access to spa, indoor and outdoor pools, not only in our hotel, but in a different one as well! Everything was even better than expected, thank you!

It was a great stay. It had nice variety in food. The serving hours were perfect to complete a skiing day. They also have a restaurant at the hotel if you would like to have a snack or lunch during the day. At dinner you can also serve different beverages for a fee, but still really cheap if you compare it with other places. They have free parking and a shuttle bus to the gondola, in the morning, and back in the afternoon. Also they have a place to store your ski equipment and also a service and rental office for equipment at the hotel. The spa was clean, but quite crowded in the evening. They also provide massage services on demand, for a fair price. The rooms are just like in the photo. The staff was really friendly and there to help you with whatever they could. The view from the hotel was absolutely stunning. Side note: this side of the town is there for the skiing experience. You have an infinite number of rentals around the gondola, fast foods and many restaurants and bars. During the week if you’re in line at the gondola latest at 9 you have all the chances to be up in the mountain around 10. The best way to measure your waiting time is to see if the line made the corner of the parking lot down the street, if that’s the case, i recommend looking for a taxi to the top ( taxi is 10€, you’ll hear them around the line looking for riders, town bus is 6€, it’s right in front of Happy End).

Spa and pool are nice and included in the price, although it was crowded and there wasn't enough space, it was still ok. The staff was courteous and welcoming. The presence of cameras throughout the hotel, both inside and outside, was incredibly helpful in locating the person who damaged our car, allowing us to resolve the situation efficiently and effectively.

Very friendly staff. Good location. Private parking. Nice design, good size room. Beautiful view from the balcony.

A very solid hotel with a full spa and fitness facilities. Well organized, exceptionally clean, and comfortable. It features a smartly designed, well-heated ski room with both elevator and stair access from the main lobby, as well as free parking. The check-in process is quick and efficient, and the dedicated staff provide attentive and professional service throughout the stay.

Facility met and exceeded expectations. Room, spa services, food, atmosphere were excellent.

Hotel Grami is a charming little hotel with a prime location. There are numerous restaurants and shops nearby, including stores for ski equipment, making it incredibly convenient for visitors. Ski lift is 5 min walk from the hotel. The room was well-furnished and beautifully decorated, offering ample space for a comfortable stay. A delightful addition was the in-room coffee machine, which added a touch of convenience. The hotel boasts two heated pools—one indoor and one outdoor—providing a relaxing experience regardless of the weather. The spa, included in the price, is on the smaller side, but we had no issues using it during our stay. Both breakfast and dinner were delicious, with a variety of tasty options available. Overall, this hotel provided a wonderful stay, and I would highly recommend it to anyone visiting Bansko.