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The front desk staff was very kind and helpful. Bar staff was very friendly. Exceptionally clean. My room was amazing, comfortable, clean and cosy. Very close to airport. Very easy check-in and out.

The staff and specially Peter was super friendly,helpful and patient.for me as a first time traveler ,it really felt like home and all my fears of travelling to a new place was gone.Of course it was super clean the food was amazing and specially the moxy cocktail made also by Peter an amazing guy .

Everything was provided, what was in description Beautiful view from the window on flying airplanes It's clean room

It is very deceiving when you book the hotel as there are two hotels with the same name I was under impression that I booked the one close to terminal 2. It was close to terminal 5. We figured it out how to get to terminal 2 from this location and it was not that bad we just had to use s-ban. Other that that everything was perfect. I had to change my accommodation from 2 people to 3 and the hotel did it without any problems they also let us check in earlier which was a huge bonus for us

Excellent choice close to airport. Good value for money. Great staff

Restaurant next door, Tony’s was great

The staff. The room. The restaurant.

I had a wonderful experience at Candlewood Apartments. The property is excellent, but what truly makes this place stand out is the incredible reception team.A huge thank you to Rajvindera (Akki) and Prince for going above and beyond to help me with everything I needed during my stay. Their professionalism, kindness, and quick assistance made a massive difference.A special shoutout goes to Raj (Akki). His dedication, warm hospitality, and attentiveness ensure that every guest feels welcome and completely looked after. With Raj on the team, you truly know the property is in safe hands.I highly recommend Candlewood Apartments to anyone looking for a comfortable stay with outstanding customer service!

This hotel has everything you could ask for for an airport hotel not only for its convenience. Their reception staff is efficient. The hotel is just outside the airport. Not sure if we got upgraded or not but we booked for 3 people with extra bed and we got a large corner room with big sitting area with sofa bed and a separate bedroom and a separate changing room with closet with huge area for luggages. Breakfast is superb with great atmosphere. They have everything - not very usual for an airport hotel. But they do hold conferences so facilities have to meet standard anyway. I highly recommed!

Convenient location to the airport. Bus stop is just outside the hotel to take you to the train station which is a 8-10 minute bus ride. I would recommend doing this option as it is a long 1km walk to the train station by foot. Staff were excellent and has great variety of breakfast options. Also I had dinner included with this package which is a limited menu option and not buffet style like breakfast. I had recommendations from staff that were very accomodating to me and my partner's dietary needs and made adjustments according to what we wanted and didn't want. Very friendly staff and easy to speak with. We had no issues with our executive room, it was clean and had everything we wanted for 2 nights. If you want to go to the airport, take the Uber rather than the taxi as it is cheaper. This hotel was perfect for our 2 night stay and we would happily come again =)

The location of the hotel is perfect even if you are using public transport. It was super clean and the check in check out process was very smooth. There is also a supermarket just opposite to buy anything needed.

Really good breakfast and location if you travel by car.

The property is clean, quiet and easy reached.

We stayed here during a heat wave. It was such a surprise. Just 10km from home it felt like being on vacation. Beautiful building and interior with large glass windows. Nice rooms. Location right on the water and close the Köpenick center. The staff is friendly and exceptional. The breakfast a morning highlight. Diner was fantastic. Plenty of space indoor and outdoor to just hang and relax. Everything about this hotel was wonderful. A real discovery.

The hotel is situated on a quiet side street, offering a peaceful environment while remaining conveniently close to grocery stores and various food options. Additionally, the hotel features an excellent on-site restaurant. The parking garage was perfect to keep out of the snow and for ensuring my safety during my solo travels.

Plenty variety of breakfast with fresh products. Great views, and awesome location for long walks o using the bike.

Perfect stay for work, close to the airport and it is easy to find.

Everything clean and nice staff.

The hotel was clean, and the staff were very friendly, helpful, and welcoming. Check-in and check-out were both quick and efficient. Overall, I had a pleasant stay and would recommend this hotel.

We had a wonderful stay at this hotel and everything exceeded our expectations. The price-quality ratio is 10/10. Amazing and very diverse breakfast. Veeeery nice bed and pillows! Good shower in the bathroom. Would definitely stay here again!

It was clean and close to train station

Very comfortable bed and pillows,close to the public transport,nice stuff.

The location was outside of the Berlin city center in a quiet area. The staff didn't speak the best English but used Google translate when needed to make sure we were able to ask questions. We traveled with 2 infants and they went out of their way to make sure our family was comfortable and taken care of as much as possible. The breakfast was fresh and tasty. The room was a bit outdated but was clean enough for my crawling baby to be able to enjoy. The price was great and the rooms were spacious.