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Clean and friendly staff, really helpful and a great location in Cusco - nice area so it is not so noisy

Staff was helpful and helped with ordering taxis as my Uber experience wasn't good. On my early mornings, they provided a small lunch bag(more of a snack). Great location a few blocks away from main square area, market. Sun Church is just across the street.

Love it!!!!! Food Staff super friendly Love it

Thank you Richard for good service.

Clean, comfy hotel in good location. It is 15 min walk from main square and 5 min walk from train/bus station to Machu Picchu. Great breakfast, good variaty

everything amazing, very clean, staff very friendly especially Liz and Charmely, many spaces to hangout, beautifull facilities beds confortable, food in the restaurant is great

The room was very cosy, the team was really kind. Everything was perfect. We gonna come back 🫶🏼 for sure .

Bed was very comfortable. Staff really efficient. Help with luggage etc.

Amazing stay ! They got us at the airport and offered coca yea upon arrival ! Got hot water which feels rare for Cusco :p

Very confortable big room. Excellent bed and extremely clean. Nice big window with lots of natural light. Also great breakfast included. Loved the location, quiet but still close to main Plaza thru lovely little streets. No street sellers at the door like in other hotels. Will stay there again

People, location, decent space and comfortable fresh rooms.

I was solo travelling and the room met my needs. It had a safety deposit box, hair dryer, extra comforter and space heater since it gets cold at night. The room was very clean, including the bathroom, and there were no issues with hot water supply nor water pressure. The bed was firm and comfortable. It was quiet at night and I like how it's a fairly quiet hotel during the day. The breakfast buffet was great too. Highly recommend this hotel!

The staff were really friendly, I could store my luggage while I went on a 5 day hike, and when I returned, my bags were already in the room! It was a beautiful place and breakfast was good and filling and I enjoyed the location (not in the city centre but a short walk away). Comfortable and warm bed, and hot showers!

The staff of the hotel is amazing, they helped us organizing medical help when we had some health issues. They also helped us extending our stay when we had to reschedule some activities. The room is well equipped and had everything we needed. The breakfast is very good, you can order different types of eggs, waffles, pancakes etc

Such a nice spot to base yourself before a trek, and even better to return to after four days of hiking in the sodden rain. The bed in our private room was massive, and the room itself was really comfortable. The staff were all super helpful, especially Yohann and Joni, and made every effort to make our stay as comfortable as possible with coca tea and water available all day.

everything was good recommend 👍

The hotel is located right at Plaza Mayor. It is fascinating to sit on your balcony and watch people and everything that is happening at this beautiful square. It is very noisy but the room has a soundproof balcony door, so when the door is closed, you don't hear sounds from outside. The breakfast was good. We are grateful for letting us leave our luggage after checking out and calling a taxi to the airport.

Breakfast restaurant facing the main square, which is nice start of the day. The quality of foods are excellent. Staff are very kind and helpful.

Superb location, historic interior design, yummy breakfast, coca tea available all day

Excellent value for money, location and really nice breakfast. Staff super helpful and internet pretty good. Near lots of restaurants, shops, culture and San Pedro Market

Very good location in the center of Cusco. Staff were all pleasant and helpfull. Good breakfast.

Old world charm in the heart of Cusco. They even gave us a lunch bag to go on a very early excursion day!

This hotel is located in the very center of Cusco next to the main square, so you will hear the noise of traffic and the sounds of a lively city that never sleeps. At any time of the day or night you can see tourists coming and going. I didn't mind it but if you're looking for a quiet environment, then this location is not for you. While having breakfast you enjoy the view of Plaza de Armas and the kindness and prompt service of the staff. The room is spacious enough with comfortable beds and a clean bathroom. Hot water is available throughout the day.

Clean, good location, friendly staff, laundry service