Please note that there is a 1.2% charge when you pay with a credit card.

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.

You must show a valid photo ID upon check in. This will be recorded by the property.

For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodations is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.

If staying in a premium room type, an additional credit card pre-authorization of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted.

In all other room types, an additional credit card pre-authorization of $100 per night is required as security for any incidental costs, including damage associated with the room.

Purchases made throughout the stay must be paid for when ordered.

Please note that cash refunds will be returned to the guest who supplied the photo ID upon check in. Card refunds may take between 3-10 working days to process and pre-authorization releases take up to 31 days to process.

Please note that requests for early check-in is subject to availability and will not be guaranteed, unless the room is reserved for the night prior to arrival, which will incur an additional night's charge.

Requests for late departures are subject to availability on check-out, however can be guaranteed if booked prior to arrival. For further information, please contact the property in advance, using the contact details found on the booking confirmation.

Please note that room preferences including smoking or nonsmoking, floor level or view cannot be guaranteed and are subject to availability.

Please note that smoking in a nonsmoking room will result in a cleaning fee being charged.

All guests must sign the property's Terms of Stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.