You might be eligible for a Genius discount at Mermaid Waters Hotel by Nightcap Plus. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Mermaid Waters is conveniently located in a secluded location, just 0.6 mi from the beachfront and close to Jupiters Casino and the Gold Coast Convention and Exhibition Center. Free WiFi is provided. The Mermaid Waters Hotel by Nightcap Plus has been partially refurbished. The hotel has an elegance and grandeur that extends to the rooms which have been refurbished to a high standard. Many overlook either the sparkling pool or the lush tropical garden. There is a communal coin-operated guest laundry. Multi-functional rooms cater fully for all business and social occasions, each of three rooms accommodating a capacity of more than 200 people. Free, secure car parking is also available. After sightseeing or when taking a break from work, enjoy the tasty international flavors of food served at the Mermaid Waters restaurant, or sip a cocktail in impressive surroundings. Breakfast is available every day of the week in the restaurant.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
2 queen beds
1 king bed
and
1 sofa bed
and
1 queen bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Polina
    Ukraine Ukraine
    The room was very nice and staff was really friendly.
  • Isaac
    Australia Australia
    I was looking for somewhere with on-site parking and a spa in the room and they provided both. They also offered us a free drink at the bar and a discount on our meals, but as you order food through a QR code there is no way to say you are a...
  • David
    Australia Australia
    Every single member of staff was exceptional, from the bar staff to the cleaners they were always happy to help and friendly.
  • Maryam
    Australia Australia
    Nice location and nice common area, good breakfast
  • Wynne
    New Zealand New Zealand
    Excellent value for money. Friendly, helpful staff, large room, Secure parking, Breakfast cooked and continental available, good general range of foods) included, free drinks on arrival, 10% off meals at Restaurant including discounted seniors...
  • Joanne
    Australia Australia
    Really good mattress. Super comfy. With a great buffet breakfast for two and welcome drink each at the bar it becomes very good value indeed.
  • Kim-marie
    Australia Australia
    The beds were amazingly comfortable and a great size. The room was very spacious and the bathroom had the bonus of a bath, which is very rare in most accomodations. It was also very spacious. The nice little balcony, was a bonus. The complimentary...
  • Christine
    Australia Australia
    The advanced check in was really handy! It helped reduce the steps on the day of arrival. The room was excellent and for what most would consider 'budget' accommodation, it was far superior to its competitiors. The hotel restaurant was...
  • Des
    Australia Australia
    2 time staying here always a great vibes great food differently going to be back and variety breakfast buffet
  • Janine
    Australia Australia
    very good value for money, room is spacious, clean and comfy and the rate included buffet breakfast

Hotel area info

Restaurants

1 Restaurant On Site
  • Lonestar Tavern
    • Cuisine
      Australian
    • Open for
      Breakfast
    • Dietary options
      Vegetarian • Gluten-free

House rules

Mermaid Waters Hotel by Nightcap Plus takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about $130. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

Please note during the period of September to Early December 2024, the pub / restaurant at this hotel is under renovation, works are between 11am and 7pm daily.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mermaid Waters Hotel by Nightcap Plus