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Mermaid Waters is conveniently located in a secluded location, just 0.6 mi from the beachfront and close to Jupiters Casino and the Gold Coast Convention and Exhibition Center. Free WiFi is provided. The Mermaid Waters Hotel by Nightcap Plus has been partially refurbished. The hotel has an elegance and grandeur that extends to the rooms which have been refurbished to a high standard. Many overlook either the sparkling pool or the lush tropical garden. There is a communal coin-operated guest laundry. Multi-functional rooms cater fully for all business and social occasions, each of three rooms accommodating a capacity of more than 200 people. Free, secure car parking is also available. After sightseeing or when taking a break from work, enjoy the tasty international flavors of food served at the Mermaid Waters restaurant, or sip a cocktail in impressive surroundings. Breakfast is available every day of the week in the restaurant.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
and
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
8.6
Location
8.6
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Kathy
    Australia Australia
    The bed was so comfortable. Buffet breakfast included. Close to my daughter's house.
  • Lonna
    United States of America United States of America
    We appreciated all the amenities, from the lovely pool to the onsite restaurant with an outstanding breakfast buffet. Very nice hotel!
  • Michelle
    Australia Australia
    Decent size room and bathroom. Very comfortable beds & quiet location. Staff provided 2 single beds (as requested) instead of 1 king bed. Buffet breakfast was included.

Hotel area info

Restaurants
1 Restaurant On Site

  • Lonestar Tavern
    • Cuisine
      Australian
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Mermaid Waters Hotel by Nightcap Plus
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Pool table
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English

House rules

Mermaid Waters Hotel by Nightcap Plus takes special requests – add in the next step!

Check-in

From 2:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about USD 129. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash is not accepted Mermaid Waters Hotel by Nightcap Plus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mermaid Waters Hotel by Nightcap Plus

  • Check-in at Mermaid Waters Hotel by Nightcap Plus is from 2:00 PM, and check-out is until 10:00 AM.

  • The prices at Mermaid Waters Hotel by Nightcap Plus may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Mermaid Waters Hotel by Nightcap Plus can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • The nearest beach is 0.9 miles from Mermaid Waters Hotel by Nightcap Plus. All distances are measured in straight lines. Actual travel distances may vary.

  • Mermaid Waters Hotel by Nightcap Plus has 1 restaurant:

    • Lonestar Tavern

  • Mermaid Waters Hotel by Nightcap Plus offers the following activities/services (charges may apply):

    • Pool table
    • Golf course (within 2 miles)
    • Live sports events (broadcast)
    • Swimming pool

  • Room options at Mermaid Waters Hotel by Nightcap Plus include:

    • Family
    • Studio
    • Quad
    • Suite
    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mermaid Waters Hotel by Nightcap Plus is 2.6 miles from the center of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.