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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Sandcastles offers self-contained accommodations just a 10 minute drive from the center of Surfers Paradise. Guest facilities include a swimming pool, game room, fitness center, free parking and massage services. The spacious apartments at Sandcastles on the Broadwater come with full kitchen and laundry facilities. All air conditioned units have a private balcony and cable TV. Guests can enjoy a meal in the barbecue area, or unwind in the spa bathtub. The tour desk can assist guests with travel arrangements and tickets to theme parks and cruises. Baggage storage is also available. Sandcastles Gold Coast is only a 15 minute drive from major theme parks, including Dreamworld and Wet ‘n’ Wild Water World. A number of shopping outlets are just a 5-minute drive away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Free Private Parking Available On Site


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Availability

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Accommodation Type
Number of guests
 
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jerlene
    Australia Australia
    The pool spa private hot tub the apartment everything
  • Renae
    Australia Australia
    Big spacious room with everything we needed. Loved being beach front and having pool views
  • Shaun
    United Kingdom United Kingdom
    Great apartment in a great location. Helpful and friendly staff. Highly recommended.
  • Paul
    Australia Australia
    The apartment was bigger than I thought, the receptionist was very friendly and answered all my questions. The pool and spa were fantastic and the location met all my needs.
  • Anonymous
    Australia Australia
    The location was fantastic, facilities are awesome has a great pool, bbq area, well equipped kitchen in your unit, big tv, aircond, washing machine, dishwasher, hairdryers. No complaints.
  • Vanya
    New Zealand New Zealand
    Great instructions on how to get into the property afterhours
  • Kristina
    Australia Australia
    Great location for the GC Marathon. Very quiet area too!
  • Debbie
    New Zealand New Zealand
    The ground floor apartment with easy access to one rental car in the basement. The service provided by Charmaine and Mark.
  • Pamela
    Australia Australia
    Pool, spa and room were all excellent. Reception supplied us with an extra blanket when requested,
  • Danielle
    Australia Australia
    We loved our stay here. It felt like a home away from home, and we were sad to leave our unit. We were greeted by friendly staff and helpful written instructions, and had been texted us to let us know our room was ready earlier than we expected....

Host Info

8.9
Host Review Score
These luxury one two and three-bedroom air-conditioned apartments are fully self-contained to provide all your holiday accommodation needs. Large balconies in every apartment have been designed to give spectacular views while adding real living and entertaining space to your apartment. The contemporary design includes spacious kitchens (with European appliances) and open-plan living areas. All apartments are individually owned and furnished.
Address: 392-398 Marine Parade (Entrance off Parker St.) Labrador Queensland Australia 4215
The beautiful Broadwater is right on your doorstep – enjoy the stunning views, go fishing, swim safely, feed the pelicans, or try your favourite water sports. This is the ideal base for holidaying on the Gold Coast – 10 minutes to Surfers Paradise; no more than 15 minutes to SeaWorld, Movie World, Dream World or Wet ’n’ Wild; 5 minutes to fantastic shopping, restaurants and night life; and within easy reach of international standard golf courses and the lush Gold Coast hinterland. With its perfect central location, Sandcastles is only 10 minutes to the centre of Surfers Paradise, 15 minutes to any of the Gold Coast’s major theme parks, and 5 minutes from international shopping outlets and supermarkets. The beautiful Gold Coast Hinterland is also within easy reach.
Language spoken: English

Area info

House rules

Sandcastles On The Broadwater takes special requests – add in the next step!
Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 400 is required on arrival. That's about $260. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
AUD 6 per child, per night
2 years old
Crib upon request
AUD 6 per child, per night
Extra bed upon request
AUD 30 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
VisaMastercardUnionPay credit cardDebit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that this property is a 3-story complex and has no elevator access. Please note we do not accept American Express credit card. The property takes full payment for the booking in line with the cancellation policy. If its a Pay Now and Save / Non refundable booking full payment will be taken within 24 hours of your booking. Our Office hours are 8.00am – 4.00pm Monday-Friday, 8.00am – Noon Saturday and 8.00am – 11.00am Sunday and public Holidays. If your arrival time is outside of these hours, please contact us 24 hours prior so alternative arrangements can be made for your check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sandcastles On The Broadwater of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

A damage deposit of AUD 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sandcastles On The Broadwater