About this property

An outdoor swimming pool and an on-site restaurant are featured at this Niagara on the Lake property. Free Wi-Fi is available in all areas. The main street, filled with restaurants, café -bars and various stores, is one mile from the property. A 37-inch flat-screen cable TV is available in all room at Pillar and Post Inn & Spa. A sitting area and a desk are included. Select rooms feature a spa tub and a fireplace. The Cannery Restaurant showcases all dining options. Guests of Inn & Spa Pillar and Post can also relax at Vintages Wine Bar and Lounge which serves a pub menu. A poolside patio is available for dining. 100 Fountain Spa has a heated indoor saltwater pool, sauna, hot springs pool and a gym. A 24-hour front desk and business center provide added convenience. Daily resort activities, including yoga, seminars, food sampling, aqua fit, Pilates, game nights, and meditation are available free of charge. Niagara Golf Club is a 5-minute drive away. Niagara Falls is 17 miles from this property. A complimentary shuttle bus connecting the sister properties is available.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Niagara-on-the-Lake, this hotel has an excellent location score of 9.1

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 full beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Aaron
    United States United States
    Room was very large and spacious. Much bigger than expected. Bathroom was absolutely perfect and shower was amazing! The hotel overall was nice, but I think for the cost we were expecting a bit more in terms of ammenities.
  • Jillian
    Canada Canada
    The room was a great size, we loved the robes and the large tub. The different pools and spa amenities were fantastic too. The service and food were great at all the restaurants on site.
  • Karen
    United States United States
    Love staying at Pillar and Post. We have stayed here4 other times prior to COVID! We love to walk so. Staying at a quality place and walking to the main street, dinner and wineries... I would stay here in a heart beat!!
  • Judy
    United States United States
    Staff, very efficient to answer questions And respond to requests. Love the location and the gardens and restaurants and pools
  • Candice
    United States United States
    The staff were excellent and the facilities were great.
  • Sharon
    United States United States
    We had little time to use the facilities, our fault. They looked nice and busy. The room was a generous size, which we loved.
  • Sharon
    Canada Canada
    Loved the two pools, entertainment by the pool. Rooms were adequate, a bit out of date but loved the location of room 243 Service was wonderful
  • Stephanie
    Canada Canada
    Great service, friendly staff, wonderful buffet, comfortable bed. Lovely facilities.
  • Brian
    United States United States
    The staff was lovely. The gardens were beautiful and the shuttle was great ,friendly people and drivers. Restaurant was very nice.
  • Cathy
    United States United States
    Everything! The Spa Services, food, heated pool and the wonderful staff. Loved the robes.

Hotel area info

Restaurants

1 Restaurant On Site
  • Cannery Restaurant
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Pillar and Post Inn & Spa

Great facilities! Review score, 8.5

Most popular amenities

  • 2 swimming pools
  • Free parking
  • Free Wifi
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Garden

Activities

  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Adults only
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Carpeted
  • Elevator
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Adults only
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Pool 2 – indoorFree!

  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Open-air bath
    Additional charge
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English

House rules

Pillar and Post Inn & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverDebit card

The fine print

Must-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided.

- In-room WiFi.

- On-site parking.

- A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Pillar and Post Inn & Spa