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Hotel Gran Palace offers accommodations in the city center of Santiago. Free WiFi access is available on site. Plaza de Armas Metro Station is 1640 feet away. The air conditioned rooms feature a private bathroom, a flat-screen cable TV and a mini-bar. A daily buffet breakfast is served in the property's restaurant daily. At Hotel Gran Palace guests will also be able to enjoy a traditional or international meal at any of the property's 2 restaurants, or enjoy a local cocktail at the bar. Other facilities offered at the property include meeting facilities. The property offers free parking. Additionally, this property has a 24-hour front desk with a luggage storage service. The Hotel is located 984 feet from La Moneda Palace and 1312 feet from Plaza de Armas.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hotel Gran Palace has been welcoming Booking.com guests since Dec 3, 2014

Property Highlights

Located in the heart of Santiago, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
Bedroom :
1 full bed
Living room:
1 sofa bed
3 twin beds
or
1 twin bed
and
1 full bed
4 twin beds
or
2 twin beds
and
1 queen bed
3 twin beds
and
1 full bed
or
5 twin beds
6 twin beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.7
Comfort
8.5
Value for money
8.2
Location
8.9
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Reem
    United States of AmericaUnited States of America
    The staff was very friendly. They let me check in early at 9 am. The room was nice and comfortable. The hotel is centrally located.
  • Gustavo
    UruguayUruguay
    The hotel was well located, the staff was friendly and the breakfast was pretty good, great selection including local delicacies. It's an older hotel so the facilities show their age a bit, but overall we had a great stay.
  • Robert
    United States of AmericaUnited States of America
    The location was exceptional near all the historic sites in Santiago. Very good value for the price.
  • Rpm
    United States of AmericaUnited States of America
    phenomenal spread for breakfast! location was excellent though there were enough warning about the general area not being safe at night. everything was comfy and functioned well.
  • Katherine
    United States of AmericaUnited States of America
    Staff and room were great. Breakfast was amazing! We walked to many sights in the day and loved that location but the downside is it is not a safe area at night. We did not feel safe walking home from dinner and were advised the area is not safe...
  • Paola
    HondurasHonduras
    The place was very nice. Comfy and safe. I really liked the ambiance
  • Verschay
    United States of AmericaUnited States of America
    The location was great, the breakfast was very good, the staff was very helpful, the room was very clean.
  • Francisco
    CanadaCanada
    Breakfast is the best! The staff is super friendly and the location is excellent. Super handy to get around with the metro stations close by and all sorts of other transportation available with good accessability. An excellent place to stay if you...
  • Alejandro
    United States of AmericaUnited States of America
    Location, value, breakfast, daily cleaning, front desk attention.
  • Alex
    United States of AmericaUnited States of America
    breakfast had a great spread of different items to make just about any one happy. It had fruit, eggs, assorted breads, coffee and tea along with a few other things to choices from. The location is great and very close to plaza de armas.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi. Kindly let me know if a transfer to San Antonio port can be organized by the hotel for 1st of Jan 23. Will stay few days with you then. Thank you

    ESTIMADOS, NUESTRO HOTEL NO CUENTA CON SERVICIO DE TRASLADO
    Answered on 24 October 2022
  • A que hora sirven el desayuno porque los tour comienzan muy temprano

    el desyuno se sirve desde las 07:30 a 10:00 , si ustedes requieren antes el servicio se reemplaza con un snack
    Answered on 25 January 2023
  • Where is the breakfast being served? Common, for all the guests (buffet?), dinning area or a bag/box taken to the room?

    IT IS SERVED IN ONE OF THE RESTAURANTS OF THE HOTEL, COMMON SPACE, LOCATED ON THE 11TH FLOOR OF THE HOTEL
    Answered on 16 January 2023
  • My flight into chile would arrive at 7am Nov 11th, and I plan to stay 5 nights, are there any options for early check in?

    LE RECUERDO QUE EL CHECK IN ES DESDE LAS 14:00, SIN EMBARGO SI SU HABITACION ESTA LISTA CON ANTICIPACION NO TENDRIAMOS PROBLEMA EN ENTREGARLA
    Answered on 24 October 2022
  • Hi! Do you provide airport shuttles? My flight will arrive around 9:30pm. Thanks.

    No. We do not have a shuttle service from the airport to the hotel. It is recommended to take an official taxi from the airport.
    Answered on 1 February 2023
  • Hello. We want to book a night in your hotel. Is it possible to leave 2 suitcases with you for 3 nights before our stay while we travel to the desert?

    Si no hay problema !!
    Answered on 26 August 2022
  • Still looking?

Hotel area info *

Restaurants
2 Restaurants On Site

  • TERRAZA

    No additional info available

  • MONEDA

    No additional info available

Amenities of Hotel Gran Palace
Great facilities! Review score, 8.1

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Room service
  • Elevator
  • Air conditioning
  • Heating
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. No extra charges.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is needed).
    Services
    • Baggage storage
    • 24-hour front desk
    • Room service
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Languages Spoken
    • English
    • Spanish

    Sustainability initiatives

    This property has taken steps to provide more sustainable and eco-friendly travel

    House rules

    Hotel Gran Palace takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 1:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Free! Pets are allowed on request. No extra charges.

    Mastercard Visa Red Compra Diners Club American Express Cash Hotel Gran Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

    * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

    To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
    Parking is located 3 blocks from the hotel and is free of charge.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    Please inform Hotel Gran Palace of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel Gran Palace

    • Room options at Hotel Gran Palace include:

      • Double
      • Apartment
      • Triple
      • Quad
      • Studio
      • Twin

    • Check-in at Hotel Gran Palace is from 2:00 PM, and check-out is until 12:00 PM.

    • Hotel Gran Palace offers the following activities/services (charges may apply):

      • Hotel Gran Palace is 1,300 feet from the center of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

      • Guests staying at Hotel Gran Palace can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

        Breakfast option(s) include:

        • Continental

      • The prices at Hotel Gran Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Hotel Gran Palace has 2 restaurants:

        • TERRAZA
        • MONEDA