Elcielo Hotel Luxury Medellin has an outdoor swimming pool, fitness center, a terrace and restaurant in Medellín. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi. The property has room service, a 24-hour front desk and organizing tours for guests. The rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. Guest rooms have a desk. There's an in-house snack bar and guests can also use the business area. Popular points of interest near Elcielo Hotel Luxury Medellin include El Poblado Park, Lleras Park and Linear Park President. Olaya Herrera Airport is 1.9 miles from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Medellín, this hotel has an excellent location score of 9.4


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.4
Comfort
9.6
Value for money
8.6
Location
9.4
Free Wifi
8.4
High score for Medellín
Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    United States of America United States of America
    Everything was beautiful and clean. the people were so kindness
  • Katherine
    United States of America United States of America
    this is a beautiful hotel in a nice area. rooms where nice and comfortable as well. the restaurant experience is not to be missed - michelin quality food at a fraction of the price.
  • Andrea
    Canada Canada
    This was a stunning property. The service was unbelievable. Some of the best we’ve ever had. Overall, a real pleasure. Alex the concierge, Manuel the waiter, everyone was simply fabulous.
  • Adrien
    United States of America United States of America
    Everything. Bonus: tucked away in a quiet corner of a very lively neighborhood.
  • J
    Jon
    United States of America United States of America
    The customer service was excellent. That was what really made it such a great experience. But the rooms and lobby and the amenities were all top notch as well
  • Paul
    United States of America United States of America
    The facilities were modern, well, equipped on the dining was excellent. The staff was friendly, courteous, and well trained.
  • Sharon
    United States of America United States of America
    The breakfast was superb. Everything was so fresh and delicious. The service was also exceptional! All the waiters and staff are so friendly and helpful. We will definitely book again at El Cielo when we return to Medellin.
  • Cindy
    United States of America United States of America
    everything! service, location, style and the pool.
  • Lindsay
    United States of America United States of America
    Restaurant was amazing. Staff was super nice. Beautiful hotel!
  • Claudia
    United States of America United States of America
    everything the cleanness, the place is beautiful, the staff is amazing, the location is perfect

Hotel area info

Restaurants
1 Restaurant On Site

  • Bistro
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Elcielo Hotel Luxury Medellin
Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Fitness center
  • Spa
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

View

  • City view

Outdoors

  • Sun deck
  • Terrace

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Concierge
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Spa
    Additional charge
  • Solarium
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Elcielo Hotel Luxury Medellin takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 12 years
Extra bed upon request
COP 50,000 per child, per night
13+ years
Extra bed upon request
COP 100,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted

The fine print
Must-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Elcielo Hotel Luxury Medellin of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 88645

FAQs about Elcielo Hotel Luxury Medellin

  • Elcielo Hotel Luxury Medellin offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Solarium
    • Fitness
    • Swimming pool
    • Public Bath

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Elcielo Hotel Luxury Medellin is 2 miles from the center of Medellín. All distances are measured in straight lines. Actual travel distances may vary.

  • Elcielo Hotel Luxury Medellin has 1 restaurant:

    • Bistro

  • Check-in at Elcielo Hotel Luxury Medellin is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Elcielo Hotel Luxury Medellin may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Elcielo Hotel Luxury Medellin include:

    • Double