Elcielo Hotel & Restaurant has an outdoor swimming pool, fitness center, a terrace and restaurant in Medellín. With a bar, the 5-star hotel has air-conditioned rooms with free WiFi. The property has room service, a 24-hour front desk and organizing tours for guests. At the hotel, rooms contain a desk. The rooms at Elcielo Hotel & Restaurant come with a flat-screen TV with satellite channels and a safety deposit box. Guests can use the business center or relax in the snack bar. Popular points of interest near the accommodation include El Poblado Park, Lleras Park and Linear Park President. The nearest airport is Olaya Herrera Airport, 1.9 miles from Elcielo Hotel & Restaurant.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Medellín, this hotel has an excellent location score of 9.4


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.6
Value for money
8.6
Location
9.4
Free WiFi
8.6
High score for Medellín
Select topics to read reviews:

See what guests loved the most:

  • Adrien
    United States of America United States of America
    Everything. Bonus: tucked away in a quiet corner of a very lively neighborhood.
  • J
    Jon
    United States of America United States of America
    The customer service was excellent. That was what really made it such a great experience. But the rooms and lobby and the amenities were all top notch as well
  • Paul
    United States of America United States of America
    The facilities were modern, well, equipped on the dining was excellent. The staff was friendly, courteous, and well trained.

Hotel area info

Restaurants
1 Restaurant On Site

  • Bistro
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Elcielo Hotel & Restaurant
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness center
  • Spa
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • City view
Outdoors
  • Sun deck
  • Terrace
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Spa
    Additional charge
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Elcielo Hotel & Restaurant takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 12 years
Extra bed upon request
COP 50,000 per child, per night
13+ years
Extra bed upon request
COP 100,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Elcielo Hotel & Restaurant accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Elcielo Hotel & Restaurant of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 88645

FAQs about Elcielo Hotel & Restaurant

  • Elcielo Hotel & Restaurant offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Solarium
    • Fitness
    • Swimming pool
    • Public Bath

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Elcielo Hotel & Restaurant is 2 miles from the center of Medellín. All distances are measured in straight lines. Actual travel distances may vary.

  • Elcielo Hotel & Restaurant has 1 restaurant:

    • Bistro

  • Check-in at Elcielo Hotel & Restaurant is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Elcielo Hotel & Restaurant include:

    • Double

  • The prices at Elcielo Hotel & Restaurant may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.