Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theater and university. Heidelberg Castle and Heidelberg Zoo are also less than 1.2 mi away. The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge. There is a children's playground on site. Mannheim City Airport is 8.7 mi away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
8.8
Location
9.4
Free WiFi
9.3
High score for Heidelberg
Select topics to read reviews:

See what guests loved the most:

  • Güven
    Turkey Turkey
    Staff was kind and helpful. The location was good and also the breakfast.
  • Mike
    United States of America United States of America
    It was not a large hotel with a lot of activity nice and quiet
  • Crystal
    United States of America United States of America
    The staff were warm and welcoming, breakfast was excellent, our room had a beautiful window nook with a great view.

Hotel area info

Amenities of Rafaela Hotel Heidelberg
Great facilities! Review score, 9.2

Most popular amenities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Elevator
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Playground
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • ATM on site
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Rafaela Hotel Heidelberg takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 6:30 AM to 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 15 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card Cash Rafaela Hotel Heidelberg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform Rafaela Hotel Heidelberg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Rafaela Hotel Heidelberg

  • Room options at Rafaela Hotel Heidelberg include:

    • Double
    • Family

  • Yes, Rafaela Hotel Heidelberg is popular with guests booking family stays.

  • The prices at Rafaela Hotel Heidelberg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Rafaela Hotel Heidelberg is 0.7 miles from the center of Heidelberg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Rafaela Hotel Heidelberg is from 3:00 PM, and check-out is until 10:30 AM.

  • Guests staying at Rafaela Hotel Heidelberg can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet

  • Rafaela Hotel Heidelberg offers the following activities/services (charges may apply):

    • Playground