• View
  • Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
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Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

Located in the heart of Bilbao, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 full bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.5
Location
9.6
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Sharon
    United Kingdom United Kingdom
    Reception staff were extremely friendly and helpful.
  • Ahmad
    Spain Spain
    The hotel is excellent. The staff very very welcoming, very accommodating. The hotel is in an excellent location and very clean and presented exactly like the photos. I AM VERY impressed and very happy. It is the right choice on every aspect and...
  • Hanna
    Cyprus Cyprus
    Location is perfect. Not only busses and metro is near, but a shopping centre with nice supermarket is just across the road.

Hotel area info

Amenities of Sercotel Ayala
Great facilities! Review score, 8.8

Most popular amenities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Daily housekeeping
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 16.87 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish
  • Basque
  • French

House rules

Sercotel Ayala takes special requests – add in the next step!

Check-in

From 2:30 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Sercotel Ayala accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sercotel Ayala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Sercotel Ayala

  • Guests staying at Sercotel Ayala can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • The prices at Sercotel Ayala may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sercotel Ayala include:

    • Double
    • Triple
    • Twin/Double

  • Sercotel Ayala is 1,800 feet from the center of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sercotel Ayala is from 2:30 PM, and check-out is until 12:00 PM.

  • Sercotel Ayala offers the following activities/services (charges may apply):

    • Bicycle rental