The magnificent building, the luxury, the friendliness of the staff. The bed was extremely comfortable! They made our stay memorable!

Georgios Greece

The stay at the hotel I longing was the best time. The stay in the suite was beautiful, luxurious and an unexpected upgrade. The staff is friendly and not only the rooms but also the lovely buildings are impressive. It was a hotel that I wanted to stay someday.

Simmmmmmmm Japan

Fantastic location, fabulous staff! Great service

Shelly Australia

We arrived at the height of the floods with not only Venice under water but the hotel lobby waist high with water, Staff resilience, thorough organisation and a determination to keep things going meant that what could have been a disaster turned into a once in a lifetime Venice experience. Whilst the water remained high and moving around Venice wasn't possible, we headed upstairs to the 5th Floor terrace bar where a prolonged lunch more than made up for things. The long standing memory will be of the hotel porter meeting us on an improvised wooden walkway with a specially adapted and elevated trolley to wheel our bags through two feet of water.

Greg United Kingdom

This historic hotel is simply spectacular. The public areas of the hotel (and some of the guest rooms) are located in a 14th century palazzo that still has its original staircase running off the reception area. Our room with stand up balconies which overlooked the lagoon was just lovely, with a large and well appointed bathroom. The location a couple of minutes from San Marco Square is excellent. The hotel staff were uniformly helpful. The buffet breakfasts on the roof top terrace are well worth the money.

Sandra Canada

Fantastic location. Clean and comfortable. Spacious marble bathroom with his and her basins. Excellent staff and service throughout. Spectacular views from the restaurant and attentive service at the ground floor bar. We paid for a standard room and got exactly what we expected a side room without a view but given we spent most of our time out and about that was absolutely fine for our needs. We ordered room service the first night and enjoyed two enormous club sandwiches (one would have been enough for us both) with a bottle of wine, all delivered promptly and set up on a lovely table with snowy white linens. We could not have been treated better.

Patricia United Kingdom

the service is fantastic the hotel is beautiful the location is great.

Gal United States

Excellent staff , location and the views outstanding .

Julian United Kingdom

Very kindly the hotel gave us a significant upgrade in room.

John United Kingdom

Fantastic location and very pleasant helpful staff.

Emma United Kingdom