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Boasting various indoor and outdoor hot spring baths, Izumiya Zenbe is a historical Japanese-style accommodations with a chic ambiance, established in 1876. Some hot spring baths can be rented for private use. The property is a 15-minute bus ride from JR Matsumoto Station, and a 10-minute bus ride to the national treasure, Matsumoto Castle. Free parking is available. Featuring tatami (woven-straw) flooring and traditional futon bedding, rooms feature soft lighting and a seating area with large windows. A TV and a fridge are provided, and guests can relax in yukata robes. Rooms come with a toilet, while bathrooms are shared. Free WiFi access is available throughout the entire property. Zenbe Izumiya’s hot spring baths are surrounded by Japanese gardens that change their colors each season. In-room massages can be arranged at an extra charge. Izumiya Zenbe serves various Japanese-style dinners including a delicately prepared Japanese multi-course dinner, featuring homemade soba (buckwheat noodle). A hearty Japanese breakfast is also offered. Guests can take a look at the soba being handmade on the spot, if requested.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Free Private Parking Available On Site

Open-air bath, ​Hot spring bath


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Availability

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Room Type
Number of guests
 
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
7.6
Cleanliness
8.6
Comfort
8.4
Value for money
7.8
Location
7.0
Free WiFi
5.0
Low score for Matsumoto
Select topics to read reviews:

See what guests loved the most:

  • Justin
    United States of AmericaUnited States of America
    The building is beautiful and the staff was superb. There are a great variety of hot spring baths, but the best was the outdoor bath.
  • K
    Kate
    AustraliaAustralia
    As foreigners (Australian) we were welcomed and everything explained beautifully in English. We booked a private bath which was great. The traditional dinner and breakfast were delicious with lots of choice, beautifully presented and tasted great....
  • Hiu
    AustraliaAustralia
    A very tradition building and just feel like time travel back to the old days in Japan. Hotel is clean, the public bath is clean and tidy. The onsen in public bath is hot and very comfortable, they provide all the amenity item you need. The...

Area info

Restaurants
1 Restaurant On Site

  • 本館2階個室食事処
    • Cuisine
      Japanese

Amenities of Izumiya Zenbe

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Outdoors
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Spa
    • Open-air bath
      Additional charge
    • Hot spring bath
    Languages Spoken
    • Japanese

    House rules

    Izumiya Zenbe takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 6:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash Izumiya Zenbe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Quiet hours

    Guests need be quiet between 10:00 PM and 7:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    The property has a curfew at 21:00. Guests who wish to enter the property after this time must contact the property in advance.

    Please call the property in advance if guests plan to check-in after 21:00. Contact details can be found in the booking confirmation email.

    There is no elevator and guests must walk up stairs to reach their rooms.

    Hourly rates apply to private use of hot spring baths.

    Please note, dinner prices vary on the type of dinner requested. Please note, guests can order dinner until day before arrival. Please contact the property for details regarding dinner prices and menu.

    <Directions from JR Matsumoto Station>

    Walk to Matsumoto Bus Terminal, which is a 3-minute walk from the station, and get on Line Utsukushi-gahara Onsen 31. Get off at Utsukushi-gahara Onsen Stop. (approx. 2 buses per hour)

    Please inform Izumiya Zenbe of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Izumiya Zenbe

    • Izumiya Zenbe offers the following activities/services (charges may apply):

      • Hot spring bath
      • Open-air bath

    • Room options at Izumiya Zenbe include:

      • Quad
      • Family

    • Check-in at Izumiya Zenbe is from 2:00 PM, and check-out is until 10:00 AM.

    • The prices at Izumiya Zenbe may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Izumiya Zenbe is popular with guests booking family stays.

    • Izumiya Zenbe is 3.7 miles from the center of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Izumiya Zenbe has 1 restaurant:

      • 本館2階個室食事処