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Boasting various indoor and outdoor hot spring baths, Izumiya Zenbe is a historical Japanese-style accommodations with a chic ambiance, established in 1876. Some hot spring baths can be rented for private use. The property is a 15-minute bus ride from JR Matsumoto Station, and a 10-minute bus ride to the national treasure, Matsumoto Castle. Free parking is available. Featuring tatami (woven-straw) flooring and traditional futon bedding, rooms feature soft lighting and a seating area with large windows. A TV and a fridge are provided, and guests can relax in yukata robes. Rooms come with a toilet, while bathrooms are shared. Free WiFi access is available throughout the entire property. Zenbe Izumiya’s hot spring baths are surrounded by Japanese gardens that change their colors each season. In-room massages can be arranged at an extra charge. Izumiya Zenbe serves various Japanese-style dinners including a delicately prepared Japanese multi-course dinner, featuring homemade soba (buckwheat noodle). A hearty Japanese breakfast is also offered. Guests can take a look at the soba being handmade on the spot, if requested.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free Private Parking Available On Site

Open-air bath, ​Hot spring bath


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Availability

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Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.2
Cleanliness
8.8
Comfort
8.7
Value for money
8.3
Location
7.4
Free Wifi
7.5
Low score for Matsumoto
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Guests who stayed here loved

  • Zabdiel
    Switzerland Switzerland
    It was a super nice stay, we loved the dinner and the staff super friendly.
  • Byronryono
    United States of America United States of America
    Everything -- room, helpfulness, private onsen bath reservation, dinner and breakfast.
  • Julie
    United States of America United States of America
    Friendly staff, beautiful clean onsen baths public and private. We reserved an outdoor private bath one afternoon which was wonderful. Amazing meals in restaurant in private room. Easy to take bus from Matsumoto station

Area info

Restaurants
1 Restaurant On Site

  • 本館2階個室食事処
    • Cuisine
      Japanese

Amenities of Izumiya Zenbe
Great facilities! Review score, 8.2

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Outdoors
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Spa
    • Open-air bath
      Additional charge
    • Hot spring bath
    Languages Spoken
    • Japanese

    House rules
    Izumiya Zenbe takes special requests – add in the next step!

    Check-in
    From 14:00 to 18:00
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional fees may apply.
    Cards accepted at this property
    American ExpressVisaMastercardDiners Club Cash is not accepted
    Smoking
    Smoking is not allowed.
    Quiet hours
    Guests need be quiet between 22:00 and 07:00.

    The fine print
    Must-know information for guests at this property

    The property has a curfew at 21:00. Guests who wish to enter the property after this time must contact the property in advance.

    Please call the property in advance if guests plan to check-in after 21:00. Contact details can be found in the booking confirmation email.

    There is no elevator and guests must walk up stairs to reach their rooms.

    Hourly rates apply to private use of hot spring baths.

    Please note, dinner prices vary on the type of dinner requested. Please note, guests can order dinner until day before arrival. Please contact the property for details regarding dinner prices and menu.

    Walk to Matsumoto Bus Terminal, which is a 3-minute walk from the station, and get on Line Utsukushi-gahara Onsen 31. Get off at Utsukushi-gahara Onsen Stop. (approx. 2 buses per hour)

    Please inform Izumiya Zenbe of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Izumiya Zenbe

    • Izumiya Zenbe offers the following activities/services (charges may apply):

      • Hot spring bath
      • Open-air bath

    • The prices at Izumiya Zenbe may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Izumiya Zenbe include:

      • Quad
      • Family

    • Check-in at Izumiya Zenbe is from 2:00 PM, and check-out is until 10:00 AM.

    • Izumiya Zenbe is 3.7 miles from the center of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Izumiya Zenbe has 1 restaurant:

      • 本館2階個室食事処

    • Yes, Izumiya Zenbe is popular with guests booking family stays.