About this property

Boasting hot spring baths surrounded by beautiful gardens, Shinwaen provides charming Japanese-style accommodations, and lavish meals are served in guest rooms. Free Wi-Fi is offered throughout the property, and free parking is available. Rooms are fitted with tatami (woven-straw) flooring and traditional futon bedding, and come with a flat-screen TV. Some rooms feature a private open-air bath. Seasonal flower arrangements welcome guests at Shinwaen. In-room massages can be arranged at an extra charge. Free luggage storage is available, and drink vending machines can be used. The property is a 15-minute drive from JR Aso Station, and Hana-asobi with large rose gardens is a 3-minute drive away. Cuddly Dominion zoo can be reached within a 15-minute drive. Japanese meals prepared with homegrown vegetables are served in the Dining.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
4 futon beds
2 futon beds
2 futon beds
2 futon beds
2 futon beds
3 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Suzanne
    United States United States
    I wanted my husband to experience a true ryokan and Shinwaen delivered the experience. The room was very roomy with a separate bed area and spacious living area, the onset was great with an option for outdoor or indoor spa options. The dinner and...
  • Parawee
    Thailand Thailand
    Very nice and eagerly staff Beautiful and peaceful place to stay We enjoyed private onsen in the room very much. Very delicious and neat dinner and breakfast
  • Zhi
    Singapore Singapore
    The food was excellent - thoughtful and well-prepared. Room was clean and comfortable.
  • Eman
    Saudi Arabia Saudi Arabia
    The staff are very professional and organized. I really appreciate that they took my special requests seriously. The service is superb. The place is so beautiful, spacious and clean. The food is great.
  • Rcb
    United States United States
    The Japanese-style room was spacious, clean and comfortable. The property has public hot springs for men and women as well as two private hot springs. Everything you need to enjoy them is provided. The staff is amazingly patient and hospitable....
  • Wu
    United States United States
    very sizable traditional Japanese room with beautiful gardening and outdoors/indoors hot springs. The staff service are good but the hotel has rules with less flexibility.
  • Nikola
    Australia Australia
    A wonderful place to stay, conveniently in town, however it's impossible to tell once you are inside the ryokan. The room is very comfortable and well maintained. Be aware if you are in the main building you can hear some activity from staff/other...
  • Michal
    Israel Israel
    I was not fully sure what to expect and I was so happy I chose this lovely place. Magic place within the city that once you go in, you find a wonderful special place. The big wooden door are opened and you enter into the past. all is wood,...
  • Barry
    Ireland Ireland
    Lovely interiors and gardens and nice range of private / shared onsen. Very warm and comfortable room with views of the mountains around. Friendly and helpful staff, very nice breakfast. Convenient for walking into the town centre for izakayas etc.
  • June
    Japan Japan
    This was a great ryokan at a good price! We really enjoyed our stay here, and the staff was very helpful. We even got welcome beans at check in. We had a big room with tatami mats and futons, and a low table with chairs. The room also had a toilet...

Area info

House rules

Shinwaen takes special requests – add in the next step!
Check-in
From 4:00 PM to 6:00 PM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Quiet hours
Guests need be quiet between 11:00 PM and 6:00 AM.

The fine print

Must-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Quiet hours are between 23:00:00 and 06:00:00.

FAQs about Shinwaen