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About this property

Comfortable Accommodations: Casa Agape Hotel Tulum in Tulum offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, mini-bar, and free WiFi. Exceptional Facilities: Guests enjoy a sun terrace, garden, and a year-round outdoor swimming pool. Additional amenities include a solarium, patio, and balcony. Free private parking is available. Convenient Location: Located less than 0.6 mi from Tulum Bus Station and 24 mi from Tulum International Airport. Nearby attractions include Tulum Archaeological Site (1.9 mi) and Parque Nacional Tulum (2.5 mi). Guest Services: The hotel provides a 24-hour front desk, concierge service, and a tour desk. Free WiFi, airport shuttle, and car hire are available.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental

    • Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 king bed
1 full bed
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Robin
    United States United States
    Different than other regular hotels, but nice. Clean and well taken care. Good details on decorations. We located to convenient areas.
  • Kenneth
    United Kingdom United Kingdom
    Room was clean, spacious, and well decorated. It looked great walking in and exactly like the pictures. The location is very convenient, very near the center but just off the main road. Whilst there's some complaints about noise from neighbours...
  • Jaivant
    United States United States
    Room and location were perfect. The beds were incredibly comfortable, the best in any place I've stayed so far, even higher end hotels.
  • Srei
    United Arab Emirates United Arab Emirates
    We really enjoyed our stay here! The location was great and the room we had was clean and so spacious. We loved the rooftop! Listening to sounds of the city. The staff were lovely and helped us with anything we needed
  • Laurie
    United States United States
    Breakfast was good and plentiful. Front desk staff was nice and offered to help me when I was in need of a spanish speaker to call my car rental company. The pool area was nice as was our room. Coffee press, drinking water, small balcony, nice...
  • Damien
    United States United States
    The location is great. The hotel is super clean. The staff is great. The breakfast is great. The shrimp tacos are amazing.
  • I’kayla
    United States United States
    Alex at reception is the best! We couldn’t have had a better experience with everything here. He was attentive to our needs and helped us during our 4 day stay here. Secondly, the food was delicious, they have a restaurant on the 3rd level and the...
  • Maria
    Puerto Rico Puerto Rico
    Everything was perfect Hugh room and so nice bed ❤️
  • Erika
    United States United States
    The hotel was walking distance to main road full of restaurants and stores. It was a beautiful big room with great hot water and AC. Our stay included breakfast which was also great. There was a rooftop pool, they provide pool towels in room....
  • Teresa
    United States United States
    Very beautiful place located near downtown Tulum. The beds were very comfortable.

Hotel area info

Amenities of Casa Agape Hotel Tulum with Beach Club Access

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Inner courtyard view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Happy hour
    Additional charge

Living Area

  • Sofa
  • Sitting area
  • Desk

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Street parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Full-body massage
  • Beach chairs/Loungers
  • Public Bath
  • Massage
    Additional charge
  • Solarium

Languages Spoken

  • English
  • Spanish

House rules

Casa Agape Hotel Tulum with Beach Club Access takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Our hotel restaurant Casa Vegana Mexican Green is temporarily closed from:

June 15th until October 31st, 2024.

However, breakfast is available daily from 7:30 am to 11:00 am.

Children under 18 years of age are not admitted unless accompanied by a responsible adult.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Agape Hotel Tulum with Beach Club Access of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Casa Agape Hotel Tulum with Beach Club Access